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New mobo not detecting USB!

Nubaca
By Nubaca
in Troubleshooting
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Hey guys just got my Asus strix z270e installed and booted up problem is it recognizes all the USB that is plugged in in the bios but when I launch windows and boot nothing is recognized except whatever I have plugged into my one USB 3.1 slot, I've updated the bios and drivers to no avail. Any ideas this is a nightmare I can't play on my new rig I just built!

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Unassigned Drive Letters?

Main Rig: Intel Core i7 4790k, R9 280x, EVGA 500 watt 80puls bronze, 32GB Ram HyperX, 120GB Kingston SSD, 1tb WD Blue, Asus sabertooth Z97, Aerocool A800

 

Router: Pentium G3220, 8GB Ram, No idea what board,250 Watt PSU, 320gb Seagate Drive

 

Personal Devices: OnePlus3, Kindle Fire HDX

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Do your have any other usb devices that you could plug in to check that those work? This sounds weird...

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Try plugging it into the front pannel USB! see if that works

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4 minutes ago, AI3X said:

Try plugging it into the front pannel USB! see if that works

No it doesn't work it, when I installed windows and it launched the first time everything was fine when it was finished installing it asked to reboot after I did my keyboard and all other USB devices turned off except whatever I had plugged into the USB 3.1

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6 minutes ago, georgeLH said:

Unassigned Drive Letters?

What?

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Just now, Nubaca said:

What?

Unassigned Drive letters maybe, so the device is plugged in but it hasn't been assigned a letter, like your Operating system Drive is the C:\ drive.

Go into Disk Management and check if there is a device in there that doesn't have a letter assigned.

Main Rig: Intel Core i7 4790k, R9 280x, EVGA 500 watt 80puls bronze, 32GB Ram HyperX, 120GB Kingston SSD, 1tb WD Blue, Asus sabertooth Z97, Aerocool A800

 

Router: Pentium G3220, 8GB Ram, No idea what board,250 Watt PSU, 320gb Seagate Drive

 

Personal Devices: OnePlus3, Kindle Fire HDX

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4 minutes ago, georgeLH said:

Unassigned Drive letters maybe, so the device is plugged in but it hasn't been assigned a letter, like your Operating system Drive is the C:\ drive.

Go into Disk Management and check if there is a device in there that doesn't have a letter assigned.

Just one called system reserve

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1 minute ago, Nubaca said:

Just one called system reserve

image.jpg

Does a windows Notification pop up or anything when a device is plugged in, or does anything new pop up in the device Manager?

 

Main Rig: Intel Core i7 4790k, R9 280x, EVGA 500 watt 80puls bronze, 32GB Ram HyperX, 120GB Kingston SSD, 1tb WD Blue, Asus sabertooth Z97, Aerocool A800

 

Router: Pentium G3220, 8GB Ram, No idea what board,250 Watt PSU, 320gb Seagate Drive

 

Personal Devices: OnePlus3, Kindle Fire HDX

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4 minutes ago, georgeLH said:

Does a windows Notification pop up or anything when a device is plugged in, or does anything new pop up in the device Manager?

 

No no sound or showing in device manager, if I unplug my mouse from USB 3.1 it turns off no other USB 3.0 is being recognized if I plug in anything to the 3.1 it works problem is I only have 1 slot for 3.1. All devices connect in bios but not windows

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Hmm weird, Sounds Mostly Like a driver issue, Is windows Updated, are ALL Motherboard drivers installed, maybe try a re-installation of all USB drivers and chipset drivers

Main Rig: Intel Core i7 4790k, R9 280x, EVGA 500 watt 80puls bronze, 32GB Ram HyperX, 120GB Kingston SSD, 1tb WD Blue, Asus sabertooth Z97, Aerocool A800

 

Router: Pentium G3220, 8GB Ram, No idea what board,250 Watt PSU, 320gb Seagate Drive

 

Personal Devices: OnePlus3, Kindle Fire HDX

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7 minutes ago, georgeLH said:

Hmm weird, Sounds Mostly Like a driver issue, Is windows Updated, are ALL Motherboard drivers installed, maybe try a re-installation of all USB drivers and chipset drivers

Dude thanks for your help I wound up troubleshooting and scanning for errors and found several I am happy to say it is working after hours of frustration I can't thank you enough for your help cheers

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1 minute ago, Nubaca said:

Dude thanks for your help I wound up troubleshooting and scanning for errors and found several I am happy to say it is working after hours of frustration I can't thank you enough for your help cheers

Ahhh well thats Good, Have fun witht the PC ahah.

Main Rig: Intel Core i7 4790k, R9 280x, EVGA 500 watt 80puls bronze, 32GB Ram HyperX, 120GB Kingston SSD, 1tb WD Blue, Asus sabertooth Z97, Aerocool A800

 

Router: Pentium G3220, 8GB Ram, No idea what board,250 Watt PSU, 320gb Seagate Drive

 

Personal Devices: OnePlus3, Kindle Fire HDX

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