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7.9GB usable out of 16GB

PotionsYT
By PotionsYT
in Troubleshooting
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When i got my new processor my board pins broke and i couldn't get my ram too work (3 Intel beeps) so i brought a new board which wasn't the one i had in mind (it was a real board). Didn't want to power up so i jumped it and it worked haven't had that problem but i always keep getting this screen (what i have uploaded the error on post but its not "American Megatrends" company, the motherboard is Intel). So i was confused so i went into the bios and see if i could change the ram amount and i couldn't so i just restarted one more time and i didn't get the error. When i got into windows i check the ram on task manager and it said 7.9GB (whats uploaded from task manager). So i contacted a friend and he tried doing everything like the ram could be broken which it was working fine and looking in bios could find a thing. So i tried changing it in windows which didn't work over 7.9GB it went under though but never over. I tried going into a Linux distro and it should the same thing 7.9GB. I don't know if its my board or something else i didn't wrong. i have working on this for the last 6 months now and its just being a pain to have 7.9GB in 2020 when 32GB of ram is getting more common.

SPECS:
Operating System
    Windows 10 Home 64-bit
CPU
    Intel Xeon X3470 @ 2.93GH
    Lynnfield 45nm Technology
RAM
    16.0GB Dual-Channel DDR3 @ 529MHz < Issue 
Motherboard
    Intel Corporation DQ57TM (LGA1156) LEASTEST VERSION TMIBX10H.86A.0045
Graphics
    2047MB NVIDIA GeForce GT 1030 (NVIDIA) 
Storage
    465GB Seagate ST500DM002-1BD142 
    465GB Seagate ST500DM002-1BD142 

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Make sure you are trying different slots and swapping sticks between slots on the motherboard.
 

I recently had something like this happen when I upgraded a computer to 32GB of RAM, it only had 24 useable and showed the other 8 as hardware reserved in windows. I thought I had a bad stick but eventually swapped sticks in a way the motherboard liked and haven't had an issue with it since. They were all matching sticks as well which only led to my confusion. Then when it was marked hardware reserved I totally threw a fit thinking the system had reserved it as VRAM for the integrated graphics. 

I might just be back after the last few years because Spez is an idiot and I'm making a point to start staying away from Reddit.

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Usually either bad RAM, bad RAM slot, poor RAM contact, or bad contact between CPU and socket.

F@H
Desktop: i9-13900K, ASUS Z790-E, 64GB DDR5-6000 CL36, RTX3080, 2TB MP600 Pro XT, 2TB SX8200Pro, 2x16TB Ironwolf RAID0, Corsair HX1200, Antec Vortex 360 AIO, Thermaltake Versa H25 TG, Samsung 4K curved 49" TV, 23" secondary, Mountain Everest Max

Mobile SFF rig: i9-9900K, Noctua NH-L9i, Asrock Z390 Phantom ITX-AC, 32GB, GTX1070, 2x1TB SX8200Pro RAID0, 2x5TB 2.5" HDD RAID0, Athena 500W Flex (Noctua fan), Custom 4.7l 3D printed case

 

Asus Zenbook UM325UA, Ryzen 7 5700u, 16GB, 1TB, OLED

 

GPD Win 2

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Cant be they were working before just fine

6 minutes ago, Kilrah said:

Usually either bad RAM, bad RAM slot, poor RAM contact, or bad contact between CPU and socket.

 

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What I read from your post is that this config never showed all RAM?

F@H
Desktop: i9-13900K, ASUS Z790-E, 64GB DDR5-6000 CL36, RTX3080, 2TB MP600 Pro XT, 2TB SX8200Pro, 2x16TB Ironwolf RAID0, Corsair HX1200, Antec Vortex 360 AIO, Thermaltake Versa H25 TG, Samsung 4K curved 49" TV, 23" secondary, Mountain Everest Max

Mobile SFF rig: i9-9900K, Noctua NH-L9i, Asrock Z390 Phantom ITX-AC, 32GB, GTX1070, 2x1TB SX8200Pro RAID0, 2x5TB 2.5" HDD RAID0, Athena 500W Flex (Noctua fan), Custom 4.7l 3D printed case

 

Asus Zenbook UM325UA, Ryzen 7 5700u, 16GB, 1TB, OLED

 

GPD Win 2

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...

F@H
Desktop: i9-13900K, ASUS Z790-E, 64GB DDR5-6000 CL36, RTX3080, 2TB MP600 Pro XT, 2TB SX8200Pro, 2x16TB Ironwolf RAID0, Corsair HX1200, Antec Vortex 360 AIO, Thermaltake Versa H25 TG, Samsung 4K curved 49" TV, 23" secondary, Mountain Everest Max

Mobile SFF rig: i9-9900K, Noctua NH-L9i, Asrock Z390 Phantom ITX-AC, 32GB, GTX1070, 2x1TB SX8200Pro RAID0, 2x5TB 2.5" HDD RAID0, Athena 500W Flex (Noctua fan), Custom 4.7l 3D printed case

 

Asus Zenbook UM325UA, Ryzen 7 5700u, 16GB, 1TB, OLED

 

GPD Win 2

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You said you were having a problem with hardware reserved RAM, you were pointed for reasons for that to happen, now you say "can't be bacause all 16GB are seen in BIOS" - you have no problem then?

 

Obviously as you can see the BIOS can detect all 16GB but some of it end up not being usable becasue it's not working properly. Usual reasons are in post above.

F@H
Desktop: i9-13900K, ASUS Z790-E, 64GB DDR5-6000 CL36, RTX3080, 2TB MP600 Pro XT, 2TB SX8200Pro, 2x16TB Ironwolf RAID0, Corsair HX1200, Antec Vortex 360 AIO, Thermaltake Versa H25 TG, Samsung 4K curved 49" TV, 23" secondary, Mountain Everest Max

Mobile SFF rig: i9-9900K, Noctua NH-L9i, Asrock Z390 Phantom ITX-AC, 32GB, GTX1070, 2x1TB SX8200Pro RAID0, 2x5TB 2.5" HDD RAID0, Athena 500W Flex (Noctua fan), Custom 4.7l 3D printed case

 

Asus Zenbook UM325UA, Ryzen 7 5700u, 16GB, 1TB, OLED

 

GPD Win 2

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Check you System configuration

 

At search, type 'system config', and click on the 'system configuration' app.

image.png.0bd9c4b207659cc9c05193c41d61c84b.png

 

Click the boot tab

image.png.aaebc9990e9f9fa990d8ffd7e05668df.png

 

Click 'Advance options...' button

image.png.5a871e6cc051f8a178e2109273a0170f.png

 

Make sure 'Maximum Memory' checkbox was uncheck.

image.png.d22b19c0fd26ffd4ed5fb8c21744d54e.png

 

Hope that helps.

I have ASD (Autism Spectrum Disorder). More info: https://en.wikipedia.org/wiki/Autism_spectrum

 

I apologies if my comments or post offends you in any way, or if my rage got a little too far. I'll try my best to make my post as non-offensive as much as possible.

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14 minutes ago, Chiyawa said:

Check you System configuration

 

At search, type 'system config', and click on the 'system configuration' app.

image.png.0bd9c4b207659cc9c05193c41d61c84b.png

 

Click the boot tab

image.png.aaebc9990e9f9fa990d8ffd7e05668df.png

 

Click 'Advance options...' button

image.png.5a871e6cc051f8a178e2109273a0170f.png

 

Make sure 'Maximum Memory' checkbox was uncheck.

image.png.d22b19c0fd26ffd4ed5fb8c21744d54e.png

 

Hope that helps.

Many times i tried that didnt work

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Hmm, that is indeed strange. I remember last time this happened to me, and doing the method I mention helps.

 

Well, in that case... Let's see...

 

Okay, Try to set maximum memory to the highest possible and see if it works.

I have ASD (Autism Spectrum Disorder). More info: https://en.wikipedia.org/wiki/Autism_spectrum

 

I apologies if my comments or post offends you in any way, or if my rage got a little too far. I'll try my best to make my post as non-offensive as much as possible.

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I tried using 2 sticks (one in channel A dim 0 and channel B dim 0) and it gave me the same result of warning during boot. 

The following are warnings that were detected during this boot.

These can be viewed in setup on the event log page. <------- i looked there and there a driver that didnt load (dam).

WARNING : Memory Size Decrease 

 

Press the enter key to continue.

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