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Tsu

CPU Stuck at 0,78GHz (HELP!)

This problem is common and rarely has anything to do with the power supply.  Intel XTU does not report this problem correctly.  It shows thermal throttling even though the CPU temperature is just fine.

 

Try running ThrottleStop instead.  Open up the Limit Reasons window and you will likely see the real reason your CPU is throttling.  BD PROCHOT will be lit up in red.

 

miCf7kN.png

 

BD PROCHOT stands for bi-directional processor hot.  This allows other sensors on the motherboard to send a throttling signal to the CPU.  When one of these sensors goes bad, it will constantly send a throttling signal.  On the main screen of ThrottleStop you can clear the BD PROCHOT box so your CPU will stop listening to these fake throttling signals and then it will be able to run at its full rated speed.

 

If this fixes things, you can either replace the motherboard or just run ThrottleStop.  It is a simple solution for this problem.

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Posted · Original PosterOP

I recently upgraded my CPU fan and ram the pc wouldn't boot and i needed to rebuild the pc 3 times over, once it booted and had a blue screen for not having enough power but after a few rebuilds it started to boot in windows. When booted into windows the CPU is stuck 0,78GHz and not 3,8GHz. In IETU (Intel extreme tuning utility) it says it's thermal throttling i have a ss here: 003150cc2abcc0ec0f126fce1348f906.png
https://gyazo.com/003150cc2abcc0ec0f126fce1348f906

I have an INTEL i5-8400

Also i think this might be a PSU issue any thought's?

 

Also this is what i upgraded:

Intel stock cooler -> Cryorig H7
8gb ram -> 24gb ram 

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did you forget to plug your cpu cooler into mobo? something is wrong with your cooler

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Try going back to 8gbs of ram. Does that make a difference? Maybe the memory training is too much. 


Things I do:

Upgrade Computers

Build Computers

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My System:

MSI GS65 Stealth

CPU - Intel Core i7-8750H

Memory - 16GB DDR4

Graphics Card - NVIDIA GeForce GTX 1660 Ti

Storage - 512 GB SSD

Operating System - Windows 10 Home

Headset - Turtle Beach Stealth 420X+

 

 

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Yes, CPU cooler is not mounted properly, no thermal paste, etc etc etc.

 

You have a heat issue, look into your heat management (ie. CPU cooler).


Emma : i7 8700K @5.0Ghz - Gigabyte AORUS Z370 Gaming 5 - Thermaltake Water 3.0 Ultimate - G. Skill Ripjaws V 32GB 3200Mhz - Gigabyte AORUS 1080Ti - 750 EVO 512GB + 2x 860 EVO 1TB M.2 (RAID 0) - EVGA Supernova 650 P2 - Fractal Design Define R6 - AOC AGON 35" 3440x1440 100Hz - Mackie CR5BT - Logitech G910, G502, G933 - Cooler Master Universal Graphics Card Holder

 

Plex : Ryzen 5 1600 (stock) - Gigabyte B450M-DS3H - G. Skill Ripjaws V 8GB 2400Mhz - GeForce 8800GTS 640MB - 840 EVO 256GB + Toshiba P300 3TB - TP-Link AC1900 PCIe Wifi - Cooler Master MasterWatt Lite 500 - Antec Nine Hundred - Dell 19" 4:3

 

Lenovo 720S Touch 15.6" - i7 7700HQ, 16GB RAM, 512GB NVMe SSD, 1050Ti, 4K touchscreen

 

MSI GF62 - i7 7700HQ, 16GB 2400 MHz RAM, 256GB NVMe SSD + 1TB 7200rpm HDD, 1050Ti

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Just now, Samivan911 said:

Try going back to 8gbs of ram. Does that make a difference?

Is there a reason it would?


Emma : i7 8700K @5.0Ghz - Gigabyte AORUS Z370 Gaming 5 - Thermaltake Water 3.0 Ultimate - G. Skill Ripjaws V 32GB 3200Mhz - Gigabyte AORUS 1080Ti - 750 EVO 512GB + 2x 860 EVO 1TB M.2 (RAID 0) - EVGA Supernova 650 P2 - Fractal Design Define R6 - AOC AGON 35" 3440x1440 100Hz - Mackie CR5BT - Logitech G910, G502, G933 - Cooler Master Universal Graphics Card Holder

 

Plex : Ryzen 5 1600 (stock) - Gigabyte B450M-DS3H - G. Skill Ripjaws V 8GB 2400Mhz - GeForce 8800GTS 640MB - 840 EVO 256GB + Toshiba P300 3TB - TP-Link AC1900 PCIe Wifi - Cooler Master MasterWatt Lite 500 - Antec Nine Hundred - Dell 19" 4:3

 

Lenovo 720S Touch 15.6" - i7 7700HQ, 16GB RAM, 512GB NVMe SSD, 1050Ti, 4K touchscreen

 

MSI GF62 - i7 7700HQ, 16GB 2400 MHz RAM, 256GB NVMe SSD + 1TB 7200rpm HDD, 1050Ti

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Posted · Original PosterOP
1 minute ago, Saksham said:

did you forget to plug your cpu cooler into mobo? something is wrong with your cooler

No the cooler plug is in the cooler i have checked this 3 times.

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Depending on the CPU memory training may throttle the cpu. Which would mean your cpu would be cheap af. 


Things I do:

Upgrade Computers

Build Computers

Disassemble Computers

 

My System:

MSI GS65 Stealth

CPU - Intel Core i7-8750H

Memory - 16GB DDR4

Graphics Card - NVIDIA GeForce GTX 1660 Ti

Storage - 512 GB SSD

Operating System - Windows 10 Home

Headset - Turtle Beach Stealth 420X+

 

 

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What CPU do you have?


Things I do:

Upgrade Computers

Build Computers

Disassemble Computers

 

My System:

MSI GS65 Stealth

CPU - Intel Core i7-8750H

Memory - 16GB DDR4

Graphics Card - NVIDIA GeForce GTX 1660 Ti

Storage - 512 GB SSD

Operating System - Windows 10 Home

Headset - Turtle Beach Stealth 420X+

 

 

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Just now, Samivan911 said:

Depending on the CPU memory training may throttle the cpu. Which would mean your cpu would be cheap af. 

You do see the Thermal Throttling status, correct?   He  needs to fix his cooling issue before worrying about RAM settings/training.


Emma : i7 8700K @5.0Ghz - Gigabyte AORUS Z370 Gaming 5 - Thermaltake Water 3.0 Ultimate - G. Skill Ripjaws V 32GB 3200Mhz - Gigabyte AORUS 1080Ti - 750 EVO 512GB + 2x 860 EVO 1TB M.2 (RAID 0) - EVGA Supernova 650 P2 - Fractal Design Define R6 - AOC AGON 35" 3440x1440 100Hz - Mackie CR5BT - Logitech G910, G502, G933 - Cooler Master Universal Graphics Card Holder

 

Plex : Ryzen 5 1600 (stock) - Gigabyte B450M-DS3H - G. Skill Ripjaws V 8GB 2400Mhz - GeForce 8800GTS 640MB - 840 EVO 256GB + Toshiba P300 3TB - TP-Link AC1900 PCIe Wifi - Cooler Master MasterWatt Lite 500 - Antec Nine Hundred - Dell 19" 4:3

 

Lenovo 720S Touch 15.6" - i7 7700HQ, 16GB RAM, 512GB NVMe SSD, 1050Ti, 4K touchscreen

 

MSI GF62 - i7 7700HQ, 16GB 2400 MHz RAM, 256GB NVMe SSD + 1TB 7200rpm HDD, 1050Ti

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Ok. It would be nice to know what CPU he has. 


Things I do:

Upgrade Computers

Build Computers

Disassemble Computers

 

My System:

MSI GS65 Stealth

CPU - Intel Core i7-8750H

Memory - 16GB DDR4

Graphics Card - NVIDIA GeForce GTX 1660 Ti

Storage - 512 GB SSD

Operating System - Windows 10 Home

Headset - Turtle Beach Stealth 420X+

 

 

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Posted · Original PosterOP
Just now, Samivan911 said:

Ok. It would be nice to know what CPU he has. 

I have a i5-8400 intel

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Ok. One second. 


Things I do:

Upgrade Computers

Build Computers

Disassemble Computers

 

My System:

MSI GS65 Stealth

CPU - Intel Core i7-8750H

Memory - 16GB DDR4

Graphics Card - NVIDIA GeForce GTX 1660 Ti

Storage - 512 GB SSD

Operating System - Windows 10 Home

Headset - Turtle Beach Stealth 420X+

 

 

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Posted · Original PosterOP
5 minutes ago, jstudrawa said:

Yes, CPU cooler is not mounted properly, no thermal paste, etc etc etc.

 

You have a heat issue, look into your heat management (ie. CPU cooler).

i don't think thats the issue it looks fine from here and it has well enough paste also it is on 30C why would it thermal trottle

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Just now, Tsu said:

i don't think thats the issue it looks fine from here and it has well enough paste also it is on 30C why would it thermal trottle

No idea why it would thermal throttle.  Unless the diagnostic is lying to you... it's thermal throttling.

 

Remount the CPU Cooler. I know you want to think you did it right but obviously something is wrong, so whynot reseat it and verify?

 

"Looks good from here" isn't a way to go about this.


Emma : i7 8700K @5.0Ghz - Gigabyte AORUS Z370 Gaming 5 - Thermaltake Water 3.0 Ultimate - G. Skill Ripjaws V 32GB 3200Mhz - Gigabyte AORUS 1080Ti - 750 EVO 512GB + 2x 860 EVO 1TB M.2 (RAID 0) - EVGA Supernova 650 P2 - Fractal Design Define R6 - AOC AGON 35" 3440x1440 100Hz - Mackie CR5BT - Logitech G910, G502, G933 - Cooler Master Universal Graphics Card Holder

 

Plex : Ryzen 5 1600 (stock) - Gigabyte B450M-DS3H - G. Skill Ripjaws V 8GB 2400Mhz - GeForce 8800GTS 640MB - 840 EVO 256GB + Toshiba P300 3TB - TP-Link AC1900 PCIe Wifi - Cooler Master MasterWatt Lite 500 - Antec Nine Hundred - Dell 19" 4:3

 

Lenovo 720S Touch 15.6" - i7 7700HQ, 16GB RAM, 512GB NVMe SSD, 1050Ti, 4K touchscreen

 

MSI GF62 - i7 7700HQ, 16GB 2400 MHz RAM, 256GB NVMe SSD + 1TB 7200rpm HDD, 1050Ti

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Posted · Original PosterOP
Just now, jstudrawa said:

No idea why it would thermal throttle.  Unless the diagnostic is lying to you... it's thermal throttling.

 

Remount the CPU Cooler. I know you want to think you did it right but obviously something is wrong, so whynot reseat it and verify?

 

"Looks good from here" isn't a way to go about this.

Bro i have rebuilt this PC too many times also when i say it looks good i can see the cpu and the cooler on it through the case

also i think this is a PSU issue

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Just now, Tsu said:

Bro i have rebuilt this PC too many times also when i say it looks good i can see the cpu and the cooler on it through the case

also i think this is a PSU issue

Gotcha. 

 

PSU's are a common source of thermal throttling, correct.

 

/sarcasm

 

You do what you want, but we can only go by what the diagnostic says.  

 

Hopefully you fix the issue, take care.


Emma : i7 8700K @5.0Ghz - Gigabyte AORUS Z370 Gaming 5 - Thermaltake Water 3.0 Ultimate - G. Skill Ripjaws V 32GB 3200Mhz - Gigabyte AORUS 1080Ti - 750 EVO 512GB + 2x 860 EVO 1TB M.2 (RAID 0) - EVGA Supernova 650 P2 - Fractal Design Define R6 - AOC AGON 35" 3440x1440 100Hz - Mackie CR5BT - Logitech G910, G502, G933 - Cooler Master Universal Graphics Card Holder

 

Plex : Ryzen 5 1600 (stock) - Gigabyte B450M-DS3H - G. Skill Ripjaws V 8GB 2400Mhz - GeForce 8800GTS 640MB - 840 EVO 256GB + Toshiba P300 3TB - TP-Link AC1900 PCIe Wifi - Cooler Master MasterWatt Lite 500 - Antec Nine Hundred - Dell 19" 4:3

 

Lenovo 720S Touch 15.6" - i7 7700HQ, 16GB RAM, 512GB NVMe SSD, 1050Ti, 4K touchscreen

 

MSI GF62 - i7 7700HQ, 16GB 2400 MHz RAM, 256GB NVMe SSD + 1TB 7200rpm HDD, 1050Ti

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What PSU do you have? What voltage is the CPU set to recieve?


Things I do:

Upgrade Computers

Build Computers

Disassemble Computers

 

My System:

MSI GS65 Stealth

CPU - Intel Core i7-8750H

Memory - 16GB DDR4

Graphics Card - NVIDIA GeForce GTX 1660 Ti

Storage - 512 GB SSD

Operating System - Windows 10 Home

Headset - Turtle Beach Stealth 420X+

 

 

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Posted · Original PosterOP
1 minute ago, Samivan911 said:

What PSU do you have? What voltage is the CPU set to recieve?

I have a shit HP 500w bronze and i think it might have failed on me

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There is your answer.


Things I do:

Upgrade Computers

Build Computers

Disassemble Computers

 

My System:

MSI GS65 Stealth

CPU - Intel Core i7-8750H

Memory - 16GB DDR4

Graphics Card - NVIDIA GeForce GTX 1660 Ti

Storage - 512 GB SSD

Operating System - Windows 10 Home

Headset - Turtle Beach Stealth 420X+

 

 

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Posted · Original PosterOP
Just now, Samivan911 said:

There is your answer.

So it might be the PSU?

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If it’s bad than most likely. 


Things I do:

Upgrade Computers

Build Computers

Disassemble Computers

 

My System:

MSI GS65 Stealth

CPU - Intel Core i7-8750H

Memory - 16GB DDR4

Graphics Card - NVIDIA GeForce GTX 1660 Ti

Storage - 512 GB SSD

Operating System - Windows 10 Home

Headset - Turtle Beach Stealth 420X+

 

 

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Check the Power Management settings, maybe it's configured on Minimal / Power saving something... you can force processors to stay below some threshold ex:

 

image.png.9de546fe18d973aebb9b324bfe9bbe0f.png

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* thread cleaned *

 

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