Anyone else experience this?

[iKingRPG]

So a few days back my dad and I were shopping for a TV and he asked me why some that were Smaller we're more expensive. I tried to explain higher refresh rates and oled and qled, and he didn't really understand. This isn't the bad part. When he asked the sales guy he keeps saying things like: "oh qled is Samsung's newest technology." And "these TVs are newer". I mean the sales guy is the annoying part to me. If I went to a computer store and asked the difference between a i5-7600k and i5-9600k, I wouldn't want to hear: "this is Intels newest technology" "these are newer". I would want to know if the cores are the same and clock speed. I know it is to make it simple and get people to buy stuff, but it still bothers me.

[Syntaxvgm]

3 minutes ago, iKingRPG said:

So a few days back my dad and I were shopping for a TV and he asked me why some that were Smaller we're more expensive. I tried to explain higher refresh rates and oled and qled, and he didn't really understand. This isn't the bad part. When he asked the sales guy he keeps saying things like: "oh qled is Samsung's newest technology." And "these TVs are newer". I mean the sales guy is the annoying part to me. If I went to a computer store and asked the difference between a i5-7600k and i5-9600k, I wouldn't want to hear: "this is Intels newest technology" "these are newer". I would want to know if the cores are the same and clock speed. I know it is to make it simple and get people to buy stuff, but it still bothers me.

after explaining that to 20 people you give up. 

[yaya1]

Yeah, I know what you mean.

From being told I couldn't run dual channel with two sticks made by different brands over hearing people at stores are told decent laptops can only be had upwards from €500...

[Dedayog]

1 minute ago, iKingRPG said:

So a few days back my dad and I were shopping for a TV and he asked me why some that were Smaller we're more expensive. I tried to explain higher refresh rates and oled and qled, and he didn't really understand. This isn't the bad part. When he asked the sales guy he keeps saying things like: "oh qled is Samsung's newest technology." And "these TVs are newer". I mean the sales guy is the annoying part to me. If I went to a computer store and asked the difference between a i5-7600k and i5-9600k, I wouldn't want to hear: "this is Intels newest technology" "these are newer". I would want to know if the cores are the same and clock speed. I know it is to make it simple and get people to buy stuff, but it still bothers me.

Lol, welcome to 95% of all salespeople. They know the stuff that's readily there on the product itself but most don't know much more.

 

For what they get paid, I accept it.  They're just floor people rotated around the store, not dedicated sales.

[yaya1]

It might not necessarily entirely be the shop assistants' fault, though... Apart from just giving up after a certain amount of people not understanding, as @syntaxvgm mentioned, they might have been trained to answer like that(not wanting to imply that stores might tell them to in order to be able to sell more...)...

 

I guess we're never going to be entirely sure about their intention... 

 

[GoodBytes]

16 minutes ago, iKingRPG said:

So a few days back my dad and I were shopping for a TV and he asked me why some that were Smaller we're more expensive. I tried to explain higher refresh rates and oled and qled, and he didn't really understand. This isn't the bad part. When he asked the sales guy he keeps saying things like: "oh qled is Samsung's newest technology." And "these TVs are newer". I mean the sales guy is the annoying part to me. If I went to a computer store and asked the difference between a i5-7600k and i5-9600k, I wouldn't want to hear: "this is Intels newest technology" "these are newer". I would want to know if the cores are the same and clock speed. I know it is to make it simple and get people to buy stuff, but it still bothers me.

A minimum wage staff doesn't care, even if he knew.

 

The sale guy is there to say what the buyer wants to hear, that is how you do a sale.

I worked in retail (summer job), and I can tell you, while at the time, the store had Core 2 Duo's and Quad's, a customer comes in and wanted a Pnetium 4, because he was told that Pentium 4 is the best (this was added with the super aggressive marketing campaign Intel). I tried to explain how the Core 2 Duo was significantly better, but useless... he wanted a Pentium 4, and pushed me aside (not physically) like I am a crap salesman trying to push crap product to him, only to jump to another salesman, who managed to find a Pentium 4 in some inventory in some super far store, where the box was even crushed as it was forgotten in the store back with other heavier stuff on the back. The consumer was happy the day he came and picked it up, and told me how bad sales person I was. Thanks! I have plenty of story. And I agree, after a point you are just tired of explaining things, especially when you have the store manager pushing you to sale, also pushing inadequate system to consumers so that they come back sooner for PC upgrade. Now, I could not sale crap to people, so I tried, to those I felt I could communicate to them, system that did fit their needs, while not explaining much. I did get some "talks" by the store manager, for not pushing products that they had too many of, but I meet my numbers, so they could not do anything (beside not pushing 100$ RAM upgrade service. Didn't include overpriced valued-priced-value-pack RAM).

[Mira Yurizaki]

1 hour ago, iKingRPG said:

If I went to a computer store and asked the difference between a i5-7600k and i5-9600k, I wouldn't want to hear: "this is Intels newest technology" "these are newer". I would want to know if the cores are the same and clock speed. I know it is to make it simple and get people to buy stuff, but it still bothers me.

Imagine if you knew absolutely nothing about computer specs or how they mattered.

 

And you also don't really care about spending 20 minutes reading about it.

[Donut417]

On 11/5/2018 at 1:42 PM, iKingRPG said:

So a few days back my dad and I were shopping for a TV and he asked me why some that were Smaller we're more expensive. I tried to explain higher refresh rates and oled and qled, and he didn't really understand. This isn't the bad part. When he asked the sales guy he keeps saying things like: "oh qled is Samsung's newest technology." And "these TVs are newer". I mean the sales guy is the annoying part to me. If I went to a computer store and asked the difference between a i5-7600k and i5-9600k, I wouldn't want to hear: "this is Intels newest technology" "these are newer". I would want to know if the cores are the same and clock speed. I know it is to make it simple and get people to buy stuff, but it still bothers me.

Used to sell electronics at Sams Club. Most of my job involved dropping shit loads of pallets and putting the product out for sale. While I did help customers, most of the time I was pulled to other area's of the store, such as mattresses. Because yeah, I know a lot about computers so I can sell some one a mattress. Most of the time people's questions would be if we had it in stock. Or they would be bitching because the Online price was different from the stores price.