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Upgrading Laptop wifi card

LeviBW
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My laptop which is a Dell Inspiron 7537. It has an Intel Dual Band Wireless-N 7260 Wifi/ Bluetooth card in it. According to Intel's specification, the card supports 2.4 and 5ghz wifi but for some reason, my laptop can not find any 5ghz networks.

 

I have clean installed windows in the past so there isn't any Dell software on it that could be locking down the wifi card. My best guess right now is that Dell has somehow locked down the 5ghz in the bios somehow.

 

If anyone has any other ideas for why the 5ghz is not working please let me know, it is much appreciated. 

| CPU Intel I7 6700K | Motherboard Asus ROG Maximus VIII Hero | RAM 16GB Corsair Vengeance LED 2666Mhz | GPU MSI GTX 1080 Ti Gaming X + NZXT Kraken g12 w/ NZXT Kraken x52 | Case NZXT h440 | Storage 500GB Samsung 960 Evo, 2TB Samsung 850 Evo | PSU EVGA Supernova G2 750W | Cooling Thermaltake Water 3.0 Ultimate |

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I'm not in expert at explaining this, however a 5GHz signal has a smaller range than 2.4GHz and cannot pass through thick walls.

 

What's your ISP speed? You may not be able to take advantage of 5GHz WiFi if your speed cap isn't too high.

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Is there even a 5GHz network to find?

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1 minute ago, Shadow6767 said:

Is there even a 5GHz network to find?

 

1 minute ago, r2724r16 said:

I'm not in expert at explaining this, however a 5GHz signal has a smaller range than 2.4GHz and cannot pass through thick walls.

 

What's your ISP speed? You may not be able to take advantage of 5GHz WiFi if your speed cap isn't too high.

My internet speed is 500/500.

 

I have a 5ghz network coming from my access point. I've put the laptop right next to the access point and the network does not show up.

| CPU Intel I7 6700K | Motherboard Asus ROG Maximus VIII Hero | RAM 16GB Corsair Vengeance LED 2666Mhz | GPU MSI GTX 1080 Ti Gaming X + NZXT Kraken g12 w/ NZXT Kraken x52 | Case NZXT h440 | Storage 500GB Samsung 960 Evo, 2TB Samsung 850 Evo | PSU EVGA Supernova G2 750W | Cooling Thermaltake Water 3.0 Ultimate |

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11 minutes ago, LukeSavenije said:

is it turned on in the settings of the card?

Where would I change the setting for the card?

| CPU Intel I7 6700K | Motherboard Asus ROG Maximus VIII Hero | RAM 16GB Corsair Vengeance LED 2666Mhz | GPU MSI GTX 1080 Ti Gaming X + NZXT Kraken g12 w/ NZXT Kraken x52 | Case NZXT h440 | Storage 500GB Samsung 960 Evo, 2TB Samsung 850 Evo | PSU EVGA Supernova G2 750W | Cooling Thermaltake Water 3.0 Ultimate |

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Confirm your router supports 5 GHz WLAN and enable it. Check the channel setting on your router. Make sure that you are using a channel available in your region as some channels are not overlapping between regions.

Check the adapter settings (Setting-Network&Internet-Status) on your laptop, make sure to enable everything related.

"Mankind’s greatest mistake will be its inability to control the technology it has created."

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Just now, SkyHound0202 said:

Confirm your router supports 5 GHz WLAN and enable it. Check the channel setting on your router. Make sure that you are using a channel available in your region as some channels are not overlapping between regions.

Check the adapter settings (Setting-Network&Internet-Status) on your laptop, make sure to enable everything related.

It is not an issue with the 5ghz network not being available. The 5ghz network is fully functioning on every other device in my house. This includes Windows PCs, Apple laptops, iPhones, Android tablets, and a raspberry pi.

| CPU Intel I7 6700K | Motherboard Asus ROG Maximus VIII Hero | RAM 16GB Corsair Vengeance LED 2666Mhz | GPU MSI GTX 1080 Ti Gaming X + NZXT Kraken g12 w/ NZXT Kraken x52 | Case NZXT h440 | Storage 500GB Samsung 960 Evo, 2TB Samsung 850 Evo | PSU EVGA Supernova G2 750W | Cooling Thermaltake Water 3.0 Ultimate |

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