BSOD's on new PC

[wcm.alex]

I purchased a new HP Omen Gaming Desktop 870-224 at BestBuy near my home, it was out of the box. I purchased it for a bit of gaming, but mostly HTML coding. I started messing around, and while I was installing Chrome, my computer crashed, with a BSOD Stop Code: IRQL_DRIVER_NOT_LESS_OR_EQUAL. I didn't know what to do... I optimized the hard drive Windows OS was on because apparently it was 6% Fragmented. But then I got other kinds of BSOD's like "BAD_POOL_HEADER" and "BAD_POINTER_REFERENCE." I got some "memory" BSOD's. I don't want to return the PC, so I wanted to ask Linus Tech Tip fans on what I should do other than returning the pc. I don't want to spend money on "repair tools" and all my drivers are already up-to-date. Anyone know what to do?

[Cereal5]

Take it to best buy and make them fix it.

[wcm.alex]

1 minute ago, Cereal5 said:

Take it to best buy and make them fix it.

I would, but I don't want their "Geek Squad" taking up most of my money when they will really just replace the hard drive. I can do that myself, but, I wanna fix the BSOD's for experience in the future if someone else has the same kind of problem....

[Cereal5]

5 minutes ago, AWolfGamingYT said:

I would, but I don't want their "Geek Squad" taking up most of my money when they will really just replace the hard drive. I can do that myself, but, I wanna fix the BSOD's for experience in the future if someone else has the same kind of problem....

No warranty with open box? That sucks

[wcm.alex]

1 minute ago, Alexsolo said:

Backup your files and reinstall a fresh copy of Windows

I attempted to fully reset the drive, but it wont let me. It launches Automatic repair, it boots to reset the pc, but it crashes at resetting, and nothing resets.

[wcm.alex]

4 minutes ago, Cereal5 said:

No warranty with open box? That sucks

Yeah, its stupid, but I got a good deal I hope. Thats why I would like to build my own computer...

[Brooksie359]

3 minutes ago, AWolfGamingYT said:

I attempted to fully reset the drive, but it wont let me. It launches Automatic repair, it boots to reset the pc, but it crashes at resetting, and nothing resets.

If only you the product code for your Windows license. Then you could just do a fresh install from a usb boot kit. That's what I always do when I have tried everything and just want to make sure it isn't something software related. 

[BigDamn]

Look up the application BlueScreenView and send over some of your logs

[wcm.alex]

4 minutes ago, BigDamn said:

Look up the application BlueScreenView and send over some of your logs

here I have the 3 recent ones

[wcm.alex]

8 minutes ago, Brooksie359 said:

If only you the product code for your Windows license. Then you could just do a fresh install from a usb boot kit. That's what I always do when I have tried everything and just want to make sure it isn't something software related. 

I doubt it, I think it most likely might be software related. All the hardware is already checked and I checked it already...

[PlayStation 2]

Could just be a shitty Windows 10 install, but the IRQL driver thing is probably shitty drivers. Try uninstalling and reinstalling some drivers, namely the GPU drivers.

[BigDamn]

1 hour ago, AWolfGamingYT said:

here I have the 3 recent ones

 

 

 

take a look here: https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware-winpc/bsod-systemserviceexception-win32kbasesys/1de149cd-2c4b-4a98-8af3-0553624e61e4

[wcm.alex]

On 10/9/2018 at 8:55 PM, Cereal5 said:

Take it to best buy and make them fix it.

I know this is a late response, my apologies. I took it to best buy and told geek squad to reinstall the OS. 3 or 4 days later, I got it back and expected 0% BSOD's. It still happened. I took my Dell Inpsiron Desktop and just put the HD in there and took a Dell installation disk and repaired it from there. Geek squad has gotta improve their stuff. Either get better OS installers or something. Because its missing a lot of drivers until I repaired it myself.