Posted August 10, 2018 Hey Guys! Heres a video I made describing the issue (sorry for the background noise shot this on my s9 near my servers): https://drive.google.com/open?id=1hyC9AE1NJIL8OhOEsNvmUhT8vepLzKyr I have an issue over here, a client sent me this "Highpoint Rocketstor 6618a" Thunderbolt raid enclosure to handle some data on it. well, it turns out it's having an issue with the array. it's simply not detecting it. since its running on thunderbolt, the only thing I have that can read it was a mac book pro. I then had them send me the original system it was running on, this mac desktop "trash can" hoping that the raid software would just pick it up, no go... the High point website is pretty useless. and even tho they offer a firmware that supports 10.13 the raid management software does not specify that it does. im thinking a good solution would be to take put them all into my nocro server and recovery the array in Ubuntu. I would need some pointers on that. (Can testdisk read a raid array? ) System INFO: Highpoint Rocketstor 6618a type C thunderbolt Raid 0 8x 8TB WD Reds - 64TB Total Apple - Mac Pro Desktop Computer Here is what I have tried: Loading Ubuntu and installing mdadm (it is not a software raid so not too surprising that did not work) Updating the firmware on the high point from EFI 1.1 to 1.2. its supposed to fix compatible with mac os 10.13 Using a Mac book pro with osx 10.11 Using a Mac desktop with osx 10.13 The data on here is crucial! And has to be preserved at any cost! If you need more details just let me know. Any help would be greatly appreciated!!! I have GameServer`s And VOIP servers the only price is that you have fun on them. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted August 10, 2018 56 minutes ago, Mbarton said: The data on here is crucial! And has to be preserved at any cost! send it to a data recovery service then. Trying stuff on your won will probably only make it wose. It won't be cheap but its your best hope. Next time make backups. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted August 10, 2018 Author 4 minutes ago, Electronics Wizardy said: send it to a data recovery service then. Trying stuff on your won will probably only make it wose. It won't be cheap but its your best hope. Next time make backups. I agree the only things I want to try are ones that should have no effect on the data. I talked to the guys that recovered Linus's array. and they said the array should be fine its pulling it up that's an issue. if all else fails they can repair it remotely for $5,000 I have GameServer`s And VOIP servers the only price is that you have fun on them. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted August 10, 2018 1 minute ago, Mbarton said: I agree the only things I want to try are ones that should have no effect on the data. I talked to the guys that recovered Linus's array. and they said the array should be fine its pulling it up that's an issue. if all else fails they can repair it remotely for $5,000 If you care about your data, make a image of all your drives first. You want to remove the chance that you do something wrong and overwrite data. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted August 10, 2018 Author 5 minutes ago, Electronics Wizardy said: Next time make backups. I just started working with this company. They will have a proper system from here on out. im sure they've learned there lesson on proper data backups I have GameServer`s And VOIP servers the only price is that you have fun on them. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted August 10, 2018 Author 1 minute ago, Electronics Wizardy said: If you care about your data, make a image of all your drives first. You want to remove the chance that you do something wrong and overwrite data. im going to need 8x 8TB drives ouch! but you right its the safe way to do it. I have GameServer`s And VOIP servers the only price is that you have fun on them. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted August 10, 2018 Just now, Mbarton said: im going to need 8x 8TB drives ouch! but you right its the safe way to do it. or anas or anouther solution with enough space, you don't need indivual drives. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted August 10, 2018 Author 1 minute ago, Electronics Wizardy said: or anas or anouther solution with enough space, you don't need indivual drives. Of course, What ill probably end up doing regardless is filling up my Norco server with 8 8TBs once decide hardware. but I would first use those drive for 1 to 1 images rather than 8.img files (also since i plan to have 1 or more parity disk in FreeNAS i would not have space) I have GameServer`s And VOIP servers the only price is that you have fun on them. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted August 10, 2018 Author I did end up taking it to a Data recovery service in Tampa, FL ill follow up on the it I have GameServer`s And VOIP servers the only price is that you have fun on them. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted August 11, 2018 @Mbarton In future if you need it Recover My Files can handle data recovery of RAID arrays, used it for the purpose a few times. Even if you don't want to pay for it it's a good tool to use a free trial to scan the disks to gauge recoverability. Only issue is you actually have to know the exact RAID type and stripe settings of the array. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted August 11, 2018 Author 20 minutes ago, leadeater said: @Mbarton In future if you need it Recover My Files can handle data recovery of RAID arrays, used it for the purpose a few times. Even if you don't want to pay for it it's a good tool to use a free trial to scan the disks to gauge recoverability. Only issue is you actually have to know the exact RAID type and stripe settings of the array. Thanks, ill check that out I have GameServer`s And VOIP servers the only price is that you have fun on them. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted August 11, 2018 Author After determining that we needed the recovery as it was too risky/slow to play around with it anymore. I took it to a data recovery center where it was expected to cost $4,000 someone on the client’s side said “let me check one last system we have” and boom all 8TB they needed. I was lucky, to be fast enough to stop the Data Recovery before it ended up costing us anything. Im sure they have learned their lesson and I will set them up with a proper FreeNAS box (ill make another thread for that soon) Now that the data is safe I want to try reinitializing with just the built-in tools to see if that would work. Just for fun obviously I have GameServer`s And VOIP servers the only price is that you have fun on them. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted August 11, 2018 4 minutes ago, Mbarton said: After determining that we needed the recovery as it was too risky/slow to play around with it anymore. I took it to a data recovery center where it was expected to cost $4,000 someone on the client’s side said “let me check one last system we have” and boom all 8TB they needed. I was lucky, to be fast enough to stop the Data Recovery before it ended up costing us anything. Im sure they have learned their lesson and I will set them up with a proper FreeNAS box (ill make another thread for that soon) Now that the data is safe I want to try reinitializing with just the built-in tools to see if that would work. Just for fun obviously just make sure you have good backups next time. Glad you got the data back. Keeping data safe is a pain. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted August 12, 2018 This is the exact reason I also have a copy of my RAID config - so in case of any issue, I have the disk position, raid type, stripe size, etc....to make my chance of recovery much easier and better. Spoiler Desktop: Ryzen9 5950X | ASUS ROG Crosshair VIII Hero (Wifi) | EVGA RTX 3080Ti FTW3 | 32GB (2x16GB) Corsair Dominator Platinum RGB Pro 3600Mhz | EKWB EK-AIO 360D-RGB | EKWB EK-Vardar RGB Fans | 1TB Samsung 980 Pro, 4TB Samsung 980 Pro | Corsair 5000D Airflow | Corsair HX850 Platinum PSU | Asus ROG 42" OLED PG42UQ + LG 32" 32GK850G Monitor | Roccat Vulcan TKL Pro Keyboard | Logitech G Pro X Superlight | MicroLab Solo 7C Speakers | Audio-Technica ATH-M50xBT2 LE Headphones | TC-Helicon GoXLR | Audio-Technica AT2035 | LTT Desk Mat | XBOX-X Controller | Windows 11 Pro Spoiler Server: Fractal Design Define R6 | Ryzen 3950x | ASRock X570 Taichi | EVGA GTX1070 FTW | 64GB (4x16GB) Corsair Vengeance LPX 3000Mhz | Corsair RM850v2 PSU | Fractal S36 Triple AIO | 12 x 8TB HGST Ultrastar He10 (WD Whitelabel) | 500GB Aorus Gen4 NVMe | 2 x 2TB Samsung 970 Evo Plus NVMe | LSI 9211-8i HBA Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
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