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Madrinas Customer Relations is awesome!

Nytohan
By Nytohan
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So a few weeks back I ordered some Madrinas for the first time. (60% off thanks to LTT was too good to pass up.)

I ordered two sweet samplers, but only received one.


Their customer support was quick to respond and get my second batch sent out immediately, but they seem to have slightly over-corrected:
Madrinas.png.4a94c6f9cf054fa74eb27cd0152b3376.png

 


That's some good PR, and possibly a new addiction in the making.

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You're in the U.S., right? It's way less expensive to order on Amazon.ca if you're Canadian, the shipping doesn't screw you.

Desktop: 7800x3d @ stock, 64gb ddr4 @ 6000, 3080Ti, x670 Asus Strix

 

Laptop: Dell G3 15 - i7-8750h @ stock, 16gb ddr4 @ 2666, 1050Ti 

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Don't drink coffee myself but goddamn if I did

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She/they 

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4 hours ago, Raskolnikov said:

You're in the U.S., right? It's way less expensive to order on Amazon.ca if you're Canadian, the shipping doesn't screw you.

Nope, Canada. I didn't realize it was available on amazon, will have to look there. That shipping is awwwwwful.

 

Edit: NNNNNNNOPE. All they have there is Cold Brew + Milk, and at $5.50/can vs. $4.38/can with that LTT discount. (Or $1/can if they mess up your order and then decide to make it up to you and then some.)

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16 hours ago, Nytohan said:

Nope, Canada. I didn't realize it was available on amazon, will have to look there. That shipping is awwwwwful.

 

Edit: NNNNNNNOPE. All they have there is Cold Brew + Milk, and at $5.50/can vs. $4.38/can with that LTT discount. (Or $1/can if they mess up your order and then decide to make it up to you and then some.)

Seems like they're out of stock, I bought mine 33.99$ with tax and free shipping. Mocha, dark roast, and vanilla. Packs of 12.

Desktop: 7800x3d @ stock, 64gb ddr4 @ 6000, 3080Ti, x670 Asus Strix

 

Laptop: Dell G3 15 - i7-8750h @ stock, 16gb ddr4 @ 2666, 1050Ti 

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How do they taste? Might order a few 12 packs once I start going back down to the border.

I'm not paying $5.50 a can.

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54 minutes ago, dizmo said:

How do they taste? Might order a few 12 packs once I start going back down to the border.

I'm not paying $5.50 a can.

Ressembles a lot Rockstar or Monster line of coffee drinks. Great taste overall, and I'm not a loner with that opinion according to Amazon reviews. 

Desktop: 7800x3d @ stock, 64gb ddr4 @ 6000, 3080Ti, x670 Asus Strix

 

Laptop: Dell G3 15 - i7-8750h @ stock, 16gb ddr4 @ 2666, 1050Ti 

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I want to impulsively buy a 12-pack but I might abuse myself by substituting my water for it. 

Outdoor shenanigan: Will spend my day in the garage installing my set of fuel wheels. 

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10 hours ago, VegetableStu said:

dammit you guys i haven't figured out how to import savage jerky without triggering the food allergy checkpoint authorities and suddenly this double dose of a chemical compound i appreciate despite having no taste aaaaaaaaaaaaaaa

I know Savage is working hard at fixing the issues with Canadian shipping/importing :( they even have difficulty getting samples sent up to us sometimes lol.

 

 

On-topic, daaaaaaaaaaaamn Madrinas is killing it. Can't wait to unveil the rest of our promotions with them... :ph34r:

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21 hours ago, Raskolnikov said:

You're in the U.S., right? It's way less expensive to order on Amazon.ca if you're Canadian, the shipping doesn't screw you.

Not sure if you've checked recently, but they were actually able to lower many of their int'l shipping rates (including Canada) a few weeks back. It's still not cheap per se (though when you consider it by weight it's actually not that bad), but beats the heck out of what they had before. Just checked and it would be $18USD to get it shipped directly from them to our office. Total would be $51 USD for a 12-pack (~$66 with exchange), about the same as or a bit lower than amazon.ca.

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10 minutes ago, nicklmg said:

Not sure if you've checked recently, but they were actually able to lower many of their int'l shipping rates (including Canada) a few weeks back. It's still not cheap per se (though when you consider it by weight it's actually not that bad), but beats the heck out of what they had before. Just checked and it would be $18USD to get it shipped directly from them to our office. Total would be $51 USD for a 12-pack (~$66 with exchange), about the same as or a bit lower than amazon.ca.

They were shipped directly from Amazon a few weeks ago (even with Prime), I paid 33.99$ with tax and shipping for each 12 pack.

 

Seems like the Cold Brew is the only one remaining, but it's also only offered by 3rd party sellers, whose listings start at 71.87$ and 116.61$ shipping (!!!)

Desktop: 7800x3d @ stock, 64gb ddr4 @ 6000, 3080Ti, x670 Asus Strix

 

Laptop: Dell G3 15 - i7-8750h @ stock, 16gb ddr4 @ 2666, 1050Ti 

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On 7/23/2018 at 4:32 PM, Nytohan said:

but they seem to have slightly over-corrected:

funny....dbrand did something similar to me before

 

Ordered a 3-skin kit for my alienware, wanted more and didnt exactly like the color choices so I contacted them asking if could return and get another 3-skin kit

instead, they made a black/red skin kit with all 6 pieces and sent to me for free, and I didn't have to return my first kit.

 

Would buy again if I needed

Wii-U Wii-U Wii-U Wii-U Wii-U Wii-U Wii-U *insert firetruck picture* :) 

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@Nytohan @nicklmg

 

Contacted them on Facebook asking whether they'd resupply Amazon, got the following vague reply: "Hey there! If a lot of their flavors are sold out we are most likely waiting on on them to place another order with us! Stay tuned for a hopeful restock of our cold brew!"

 

Meanwhile you can set alerts. 

 

https://www.amazon.ca/s/s/ref=sr_nr_p_n_availability_1?rh=n%3A6967215011%2Ck%3AMadrinas+Coffee%2Cp_n_availability%3A12035748011&keywords=Madrinas+Coffee&ie=UTF8&qid=1532509563

Desktop: 7800x3d @ stock, 64gb ddr4 @ 6000, 3080Ti, x670 Asus Strix

 

Laptop: Dell G3 15 - i7-8750h @ stock, 16gb ddr4 @ 2666, 1050Ti 

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