Pc gives blue screen error or restarts

[Raham Riaz]

Hi

Lately i have been running into this problem that whenever i run fortnite my pc crashes giving a blue screen error or simply restarts but when it restarts, i am able run it without any problems. I have tried it with other games like Fifa 18 and Bf1 but this only happens with fortnite. Please help. My pc specs are:

Optiplex 790 (with stock power supply and mother board)

Intel i5 2400 3.10 Ghz

with g-skill sniper 8 Gb ( i have two of those)

Gtx 1050

(and am running windows 10 pro with 64 bit os)

 

Please help me!!!!!!!!

[Ace McPlane]

30 minutes ago, Raham Riaz said:

Hi

Lately i have been running into this problem that whenever i run fortnite my pc crashes giving a blue screen error or simply restarts but when it restarts, i am able run it without any problems. I have tried it with other games like Fifa 18 and Bf1 but this only happens with fortnite. Please help. My pc specs are:

Optiplex 790 (with stock power supply and mother board)

Intel i5 2400 3.10 Ghz

with g-skill sniper 8 Gb ( i have two of those)

Gtx 1050

(and am running windows 10 pro with 64 bit os)

 

Please help me!!!!!!!!

Hit start

type reliability history

open it and look for any red or yellow warnings at the time of the crash

double click on each one, screenshot what the window that opens says, and post each one here.

 

That'll help us figure it out.

[Ryujin2003]

Verify your game files in the Epic Launcher and see if that fixes it.

[Raham Riaz]

On 17/07/2018 at 9:17 PM, stateofpsychosis said:

Hit start

type reliability history

open it and look for any red or yellow warnings at the time of the crash

double click on each one, screenshot what the window that opens says, and post each one here.

 

That'll help us figure it out.

[Ace McPlane]

1 hour ago, Raham Riaz said:

You need to double click on the warnings to bring up the screen with the info we need.

Just do that once for one of these:

."windows stopped working"

."Windows was not properly shut down"

 

They're probably all the same error anyways so just double click on one for each of those, get a screenshot of the window that pops up and post them here.

Don't bother doing it for all of them.

 

also grab screenshots of the windows that comes up after double clicking these:

.Update orchestrator service stopped working

.Speedtest.exe stopped responding and was closed

 

There are codes that these will show that'll help diagnose the problem. These current screenshots don't help.

[Raham Riaz]

15 hours ago, stateofpsychosis said:

You need to double click on the warnings to bring up the screen with the info we need.

Just do that once for one of these:

."windows stopped working"

."Windows was not properly shut down"

 

They're probably all the same error anyways so just double click on one for each of those, get a screenshot of the window that pops up and post them here.

Don't bother doing it for all of them.

 

also grab screenshots of the windows that comes up after double clicking these:

.Update orchestrator service stopped working

.Speedtest.exe stopped responding and was closed

 

There are codes that these will show that'll help diagnose the problem. These current screenshots don't help.

Thanks for the help but i solved the problem by verifying game files and by updating my gpu drivers

Again thanks for the response!

[Raham Riaz]

On 17/07/2018 at 11:48 PM, Ryujin2003 said:

Verify your game files in the Epic Launcher and see if that fixes it.

Thanks man it worked

[Ace McPlane]

13 minutes ago, Raham Riaz said:

Thanks for the help but i solved the problem by verifying game files and by updating my gpu drivers

Again thanks for the response!

Awesome, don't forget to mark Ryujin2003's comment as the solution