Ethernet does not have valid ip configuration

[NotAnkit]

I just built my first gaming computer useing a Ryzen 2600 and a x470 mobo. Windows 10 pro installed without any issues, but when I hooked the Ethernet cable it says no internet. The error is Ethernet does not have valid up configuration. Is this a software or hardware problem? Anyone got any ways to help fix this?

[Lurick]

Did you install the ethernet drivers from the motherboard makers website?

[JoostinOnline]

1 minute ago, Lurick said:

Did you install the ethernet drivers from the motherboard makers website?

^ Or the CD it came with.

[NotAnkit]

One was already installed I am pretty sure, and I can’t get on the internet to download anything

[Oshino Shinobu]

Install the latest drivers for it first. You can find them on your motherboard's website. 

 

If they're already installed, check if your NIC is set to get the address automatically. 

 

Press Windows Key + R, type ncpa.cpl and click OK.

Right click on your ethernet adapter and select properties.

Select Internet Protocol Version 4 (TCP/IPv4)

Click Properties

Tick Obtain an IP address automatically

Tick Obtain DNS server address automatically

Click OK

Click OK.

 

If it's already set to that and not working, you can run the following commands in CMD (as admin) to reset it. You'll need to restart the PC after this:

 

netsh winsock reset

netsh int IP reset

 

1 minute ago, NotAnkit said:

One was already installed I am pretty sure, and I can’t get on the internet to download anything

You're on the internet somewhere if you're posting here. Download it on the device you're currently using, then transfer it across to your PC. 

[grimreeper132]

Things to check

Is the ethernet cable working, it might of broke???

Do you have the correct drivers???

is your router/similar set up as a DCHP Server to serve IPs???

check IP4 settings and maybe assign yourself a static IP through that

[Windows7ge]

Windows can only account for so many network controllers. It may not be supported meaning Windows may have no driver for it. You should be able to get the driver off the CD that came with the motherboard. Beyond that you should download the most up to date version from the motherboard manufacturers website.

[NotAnkit]

i Have a ROG Strix X470 and download the driver I think but it still didn’t work.

[Lurick]

5 minutes ago, NotAnkit said:

once I download the drivers on a usb stick, what do I have to do on my conputer.

Most likely unzip them. Right click > Unzip and then run the installer (usually .exe or .msi)