ubuntu splash screen stuck

[Cupar19]

i tried installing ubuntu on a laptop that has no display, this means i CANT access the bios or grub. it only outputs when ubuntu has loaded.

but the installer gets stuck on a splashscreen with a beaver on it and that is it.

i also tried ubuntu server but that gave this

 

any clue whats wrong or how to fix it. 

 

i can only access terminal and nothing else using the username ubuntu

[Cupar19]

anybody have nay ideas?

[jools]

it appears to be trying and faling to load efi bios, does laptop have external montor port(vga,hdmi) also no spec laptop so limited answer, maybe corrupt ubuntu

[Cupar19]

Just now, jools said:

it appears to be trying and faling to load efi bios, does laptop have external montor port(vga,hdmi) also no spec laptop so limited answer, maybe corrupt ubuntu

i have tried reinstalling 3 times, and yes it out;puts via hdmi but only once ubuntu has booted

[Radium_Angel]

26 minutes ago, Cupar19 said:

i have tried reinstalling 3 times, and yes it out;puts via hdmi but only once ubuntu has booted

As usual, we need details.

What version of Ubuntu

What laptop

etc.

[nu11-d3v]

What is the output of running efibootmgr in your emergency shell. It should list your boot entries

[Cupar19]

Just now, Radium_Angel said:

As usual, we need details.

What version of Ubuntu

What laptop

etc.

18.04

laptop hp p245sa

[Radium_Angel]

2 hours ago, Cupar19 said:

18.04

laptop hp p245sa

Can you boot without uefi bios enabled? Is there an option to go back to plain old BIOS settings?

[Cupar19]

2 minutes ago, Radium_Angel said:

Can you boot without uefi bios enabled? Is there an option to go back to plain old BIOS settings?

i can't access bios only whatever os is installed on the hdd

[Radium_Angel]

2 minutes ago, Cupar19 said:

i can't access bios only whatever os is installed on the hdd

Why not?

[Cupar19]

Just now, Radium_Angel said:

Why not?

no display, it only outputs to an external one once the os has booted

[Radium_Angel]

1 minute ago, Cupar19 said:

no display, it only outputs to an external one once the os has booted

......

 

 

so take out the installer, turn on the system as if you were going to fire up the default OS, and get into BIOS. Can you do that?

[Cupar19]

Just now, Radium_Angel said:

......

 

 

so take out the installer, turn on the system as if you were going to fire up the default OS, and get into BIOS. Can you do that?

no the external monitor is just blank

[Radium_Angel]

1 minute ago, Cupar19 said:

no the external monitor is just blank

What's wrong with the built-in one?

[Cupar19]

Just now, Radium_Angel said:

What's wrong with the built-in one?

it was ripped off

[Radium_Angel]

Just now, Cupar19 said:

it was ripped off

What??

[Cupar19]

1 minute ago, Radium_Angel said:

What??

it broke so someone ripped it off

[Radium_Angel]

Just now, Cupar19 said:

it broke so someone ripped it off

Brilliant.

 

Ok. Try this, yank out the optical drive and the hard drive. This gives the laptop nothing to boot from.

Turn on the laptop. When it can't find anything to boot from, it should throw an error message like "no bootable devices found. Press F1 (or the like) to enter BIOS"

Can you do that?

[Cupar19]

Just now, Radium_Angel said:

Brilliant.

 

Ok. Try this, yank out the optical drive and the hard drive. This gives the laptop nothing to boot from.

Turn on the laptop. When it can't find anything to boot from, it should throw an error message like "no bootable devices found. Press F1 (or the like) to enter BIOS"

Can you do that?

ok ill try

[Cupar19]

4 minutes ago, Radium_Angel said:

Brilliant.

 

Ok. Try this, yank out the optical drive and the hard drive. This gives the laptop nothing to boot from.

Turn on the laptop. When it can't find anything to boot from, it should throw an error message like "no bootable devices found. Press F1 (or the like) to enter BIOS"

Can you do that?

nope nothing

[Radium_Angel]

1 minute ago, Cupar19 said:

nope nothing

No error message pops up when the system can't boot from any device? What do you see?

[Cupar19]

nothing the display stays off as the laptop doesn't output until an os has booted

[Radium_Angel]

1 minute ago, Cupar19 said:

nothing the display stays off as the laptop doesn't output until an os has booted

The system is beyond salvaging then.

There is something in the UEFI/BIOS ubuntu doesn't like and until you can get in there and change that out, it will not boot an Alt-OS

[Cupar19]

1 hour ago, Radium_Angel said:

The system is beyond salvaging then.

There is something in the UEFI/BIOS ubuntu doesn't like and until you can get in there and change that out, it will not boot an Alt-OS

really how can you tell?

[tikker]

The server one is a known issue: https://bugs.launchpad.net/ubuntu/+source/shim-signed/+bug/1766286

but that should be fixed by now I think

 

2 hours ago, Cupar19 said:

really how can you tell?

because the error messages refere to the EFI boot manager.

 

Try formatting the drive first maybe (if you don't care about what's on it now), that way you start clean. The fact that you don't have a screen to see BIOS or boot options makes this a lot more difficult