USB Device Over Current

[WolfireSounds]

My pc won’t start. It keeps saying usb device over current. It happened when I put in my new 1070. I doubt it has anything to do with it because I unplugged it and the same thing happened. I’ve already checked the USB ports and nothing is broken. I’ve tried it with no usbs plugged in and it still happens. Also unplugged the internal usb cables and still nothing. All help would be greatly appreciated!!

[.Apex.]

3 minutes ago, WolfireSounds said:

My pc won’t start. It keeps saying usb device over current. It happened when I put in my new 1070. I doubt it has anything to do with it because I unplugged it and the same thing happened. I’ve already checked the USB ports and nothing is broken. I’ve tried it with no usbs plugged in and it still happens. Also unplugged the internal usb cables and still nothing. All help would be greatly appreciated!!

did you check inside the usb ports? especially the front USB? sometimes theres a short between two pins.

try even unplugging front usb from the motherboard

[WolfireSounds]

Just now, syn2112 said:

did you check inside the usb ports? especially the front USB? sometimes theres a short between two pins.

try even unplugging front usb from the motherboard

I’ve tried unplugging the front usb

[.Apex.]

Just now, WolfireSounds said:

I’ve tried unplugging the front usb

well there's something making a short-circuit, try checking the motherboard maybe some USB headers on the motherboard have bent pins, check the USB ports, i really have no idea but im pretty sure there's a short-circuit somewhere.

[.Apex.]

those headers, Right blue is USB 2.0, left blue is USB 3.0

[WolfireSounds]

There’s one pin on the usb 3 that’s Bent very slightly and isn’t touching other pins. It’s been like that for a while and it was working fine

[orbitalbuzzsaw]

Just now, WolfireSounds said:

There’s one pin on the usb 3 that’s Bent very slightly and isn’t touching other pins. It’s been like that for a while and it was working fine

That ought not to matter. I think there might be something stuck in one of your rear USB ports

[.Apex.]

Just now, WolfireSounds said:

There’s one pin on the usb 3 that’s Bent very slightly and isn’t touching other pins. It’s been like that for a while and it was working fine

if it's not touching anything that's fine, but you really have to check everywhere and see what happened, maybe something under the graphics card got bent when you were installing it.

[.Apex.]

those are the pins inside the USB ports, check all of them if everything is fine

[WolfireSounds]

1 minute ago, syn2112 said:

if it's not touching anything that's fine, but you really have to check everywhere and see what happened, maybe something under the graphics card got bent when you were installing it.

I’ll check

[williamcll]

what motherboard?

[WolfireSounds]

1 minute ago, williamcll said:

what motherboard?

MSI B250m Gaming Pro

[WolfireSounds]

7 minutes ago, orbitalbuzzsaw said:

That ought not to matter. I think there might be something stuck in one of your rear USB ports

Nothing stuck in them

[WolfireSounds]

6 minutes ago, syn2112 said:

those are the pins inside the USB ports, check all of them if everything is fine

Nothing is bent

[WolfireSounds]

20 minutes ago, syn2112 said:

those are the pins inside the USB ports, check all of them if everything is fine

 

21 minutes ago, orbitalbuzzsaw said:

That ought not to matter. I think there might be something stuck in one of your rear USB ports

 

[mariushm]

That error can also be reported when the chip which acts like a fuse, like a protection, and monitors how much power is used by devices plugged in a bunch of ports is dead or not responding anymore.

So it may not be the physical connectors shorted. In rarer cases it could be a shorted capacitor near the usb connectors or a shorted ceramic capacitor (usually for filtering or decoupling purposes) which causes the error (but you would have very hot capacitor right by the connector if that were the case).. and rarer, the chip that protects those ports is dead and not reporting the status correctly. 

 

[.Apex.]

i highlighted all the USB headers to check

[.Apex.]

3 minutes ago, mariushm said:

That error can also be reported when the chip which acts like a fuse, like a protection, and monitors how much power is used by devices plugged in a bunch of ports is dead or not responding anymore.

So it may not be the physical connectors shorted. In rarer cases it could be a shorted capacitor near the usb connectors or a shorted ceramic capacitor (usually for filtering or decoupling purposes) which causes the error (but you would have very hot capacitor right by the connector if that were the case).. and rarer, the chip that protects those ports is dead and not reporting the status correctly. 

 

its also possible that this is reporting a false positive yeah

[WolfireSounds]

4 minutes ago, mariushm said:

That error can also be reported when the chip which acts like a fuse, like a protection, and monitors how much power is used by devices plugged in a bunch of ports is dead or not responding anymore.

So it may not be the physical connectors shorted. In rarer cases it could be a shorted capacitor near the usb connectors or a shorted ceramic capacitor (usually for filtering or decoupling purposes) which causes the error (but you would have very hot capacitor right by the connector if that were the case).. and rarer, the chip that protects those ports is dead and not reporting the status correctly. 

 

I don’t feel any hot capacitors 

[WolfireSounds]

1 minute ago, syn2112 said:

its also possible that this is reporting a false positive yeah

Well then I still couldn’t get onto my computer unless there is a way to get past it

[orbitalbuzzsaw]

1 hour ago, WolfireSounds said:

Well then I still couldn’t get onto my computer unless there is a way to get past it

Start the RMA process for your motherboard, then.

[WolfireSounds]

4 minutes ago, orbitalbuzzsaw said:

Start the RMA process for your motherboard, then.

What is the RMA process?

[orbitalbuzzsaw]

2 minutes ago, WolfireSounds said:

What is the RMA process?

The process of invoking your warranty and getting a new motherboard. What exact board do you have? All I can tell is that it's an LGA 1151 MSI "Gaming" board.

 

Edit: I can't read. That board is fairly recent and should still be within warranty, assuming you bought it new and haven't done anything dumb with it.

[WolfireSounds]

4 minutes ago, orbitalbuzzsaw said:

The process of invoking your warranty and getting a new motherboard. What exact board do you have? All I can tell is that it's an LGA 1151 MSI "Gaming" board.

 

Edit: I can't read. That board is fairly recent and should still be within warranty, assuming you bought it new and haven't done anything dumb with it.

I’ve dunked it in water. Haha, just kidding. I’ll look into it.

[orbitalbuzzsaw]

Just now, WolfireSounds said:

I’ve dunked it in water. Haha, just kidding. I’ll look into it.

Alright then. I've not had the best experiences with MSI boards so if you can get a refund instead of a new board I'd go for that and buy an AsRock or ASUS one instead - generally better and usually more reliable - never had a problem with an ASUS board.