COMPLETELY Random Shutdowns on 5 month old computer.

[TheRealCanadianGamer]

Recently I have been having this issue with my computer where I would attempt to click on the chrome icon and then IMMEDIATELY the computer just shut down. I look in event viewer and I see at the exact time the computer shut down there was a DistributedCOM error. This same error happened other times when I was trying to access the chrome browser. Do you have any idea what is causing this? Thanks for your support. (I am literally doing a clean install tomorrow so if you can't think of a way to stop it the problem will probably be gone.)

Update: Found a Kernel-Power Critical Error in the Event Viewer 30 seconds before it happened.

[Kdog]

I had the same issue and it was a power supply problem. Happen to have any laying around to test with?

 

[TheRealCanadianGamer]

Just now, Kdog said:

I had the same issue and it was a power supply problem. Happen to have any laying around to test with?

 

Yes I do. It is a 500W 80+ Bronze Antec Unit.

[Dankk]

5 minutes ago, TheRealCanadianGamer said:

Recently I have been having this issue with my computer where I would attempt to click on the chrome icon and then IMMEDIATELY the computer just shut down. I look in event viewer and I see at the exact time the computer shut down there was a DistributedCOM error. This same error happened other times when I was trying to access the chrome browser. Do you have any idea what is causing this? Thanks for your support. (I am literally doing a clean install tomorrow so if you can't think of a way to stop it the problem will probably be gone.)

Update: Found a Kernel-Power Critical Error in the Event Viewer 30 seconds before it happened.

1

The Kernel-Power Critical Error is usually shown when an unexpected restart or wasn't "clean"

EDIT: I think this might help if you did get the error because of that specific issue. help

[Kdog]

Just now, TheRealCanadianGamer said:

Yes I do. It is a 500W 80+ Bronze Antec Unit.

Alright, try that and see what happens. It's worth a shot, right?

 

[AresKrieger]

If its specific to chrome it is in all likely hood a software issue and given the recent instability of windows 10 updates that would be my primary suspect, can't hurt to try the extra psu though, assuming its enough to power the computer

14 minutes ago, TheRealCanadianGamer said:

(I am literally doing a clean install tomorrow so if you can't think of a way to stop it the problem will probably be gone.)

That would likely fix the issue if software related, the only other potential problematic software component that would remain afterwards would be the bios

[LienusLateTips]

22 minutes ago, TheRealCanadianGamer said:

Recently I have been having this issue with my computer where I would attempt to click on the chrome icon and then IMMEDIATELY the computer just shut down. I look in event viewer and I see at the exact time the computer shut down there was a DistributedCOM error. This same error happened other times when I was trying to access the chrome browser. Do you have any idea what is causing this? Thanks for your support. (I am literally doing a clean install tomorrow so if you can't think of a way to stop it the problem will probably be gone.)

Update: Found a Kernel-Power Critical Error in the Event Viewer 30 seconds before it happened.

Full specs? Including this other PSU?

[TheRealCanadianGamer]

I haven't tested the other power supply yet, but I will. If that does not solve the problem, I am thinking that Microsoft is trying to stop Google Chrome from killing Edge. 

[TheRealCanadianGamer]

So I fixed it with a reinstall of windows, (like every other problem).