Brandnew ASUS Vivobook is Slow

[Edsel]

Hi, my sister recently bought a brand new laptop. ASUS Vivobook X510U. 

She’s having issues working because it its slow, shes just using Chrome and upwork while working. I also think she’s not a heavy user. 

When I saw the performance tab, the ram is using 3.1GB of her 4GB memory. Changing tabs and just clicking start menu takes time. 

Any advice or tips to improve it’s performance?

I’m guessing is it the lack of memory? Is 4GB not enough? Does windows eat more memory or are there other issues?

she has anti virus installed other than windows defender and I saw her start menu which is fine. 

 

Thanks

 

Core i3-7100u 2.1Ghz

4GB memory

1TB HD 

Nvidia 940MX

windows 10

[Arika]

do a fresh install of windows to get rid of all the bloatware that will no doubt be bogging it down.

 

also yes, 4GB is not great these days (especially when using chrome)

[AskTJ]

4GB of ram these days isn't much. Google eats up a lot of ram so upgrading to 8GB will be a huge boost.

[Silentprototipe]

The 4 GB of RAM is the main limiter here. As for the HDD having one would make any machine feel like its from the early 2000's . Maybe invest in an SSD later on 

[Edsel]

If I upgrade her memory to 8GB will this void the warranty? Also anyone knows what kind of memory should I get for her? 
Thanks for all the replies! 

 

[aisle9]

21 minutes ago, Edsel said:

Hi, my sister recently bought a brand new laptop. ASUS Vivobook X510U. 

She’s having issues working because it its slow, shes just using Chrome and upwork while working. I also think she’s not a heavy user. 

When I saw the performance tab, the ram is using 3.1GB of her 4GB memory. Changing tabs and just clicking start menu takes time. 

Any advice or tips to improve it’s performance?

I’m guessing is it the lack of memory? Is 4GB not enough? Does windows eat more memory or are there other issues?

she has anti virus installed other than windows defender and I saw her start menu which is fine. 

 

Thanks

 

Core i3-7100u 2.1Ghz

4GB memory

1TB HD 

Nvidia 940MX

windows 10

1Kill the bloat with a fresh install of Windows 10 from clean Windows media, not the manufacturer recovery disc (but do create recovery media first). That will kill off all the OEM bloat for good.

 

If problems persist, consider upgrading to 8GB of RAM.

[Arika]

7 minutes ago, Edsel said:

If I upgrade her memory to 8GB will this void the warranty? Also anyone knows what kind of memory should I get for her? 
Thanks for all the replies! 

 

no it will not void the warranty. though if you do have to send it in for repair for what ever reason, make sure you take out the stick you added in case they have to replace the device since they generally dont send back any additions you made to it

 

and any DDR4 SODIMM will be fine