Ultra wide monitor and motherboard conflics?

[Rodneyg87]

Before an admin moves my post please read this is a motherboard issue. I have a ryzen 2700x on the asus crosshair hero vii wifi edition motherboard and yesterday I got my new ultra wide 34 inch pixio 3440x1440p monitor in plugged it in played a few games on it shut down and took off for the evening came home system seemed like it was on still ok I thought I forgot to turn it off. Well about an hour ago I decided it was time to go to bed after playing games with a buddy of mine all night. Shut the computer down and my motherboard tripped a Q-code 8 my GPU remained powered up and my aio pump at full speed and my rgb lighting remained on. So I googled the issue found recommendations to roll back the bios and if that did not work to pull the CMOS battery for 20 minutes so I went to pull my 1080 ti out of my tower unplugged my first monitor which has been on this system since day 1 back in November when i built it with a 1700x. So I unplugged the display port for it then pulled the display port for the new monitor and all of a sudden everything powered down (yes i shut the psu off and unplugged the cord) but it seems like this monitor might be back feeding juice into my GPU causing the system to maintain power. Wtf has anyone ever heard of this?????

[King_of_Oz]

So, its the mobo that decides of the system is on, so this is a mobo issue.  Did you clear the CMOS? That would help. It is not the fault of the monitor. You can put enough electricity through a DisplayPort to maintain an entire system.

[Rodneyg87]

1 minute ago, King_of_Oz said:

So, its the mobo that decides of the system is on, so this is a mobo issue.  Did you clear the CMOS? That would help. It is not the fault of the monitor. You can put enough electricity through a DisplayPort to maintain an entire system.

Yea I cleared cmos and rolled back the bios to the previous version. It wasnt running my entire system it was operating the aio pump rgbs and my GPU lighting

[King_of_Oz]

Just now, Rodneyg87 said:

Yea I cleared cmos and rolled back the bios to the previous version. It wasnt running my entire system it was operating the aio pump rgbs and my GPU lighting

Try unpluging evrything that runs, turning on the system, suhtting it down after 30 secs, then plugging everything back in.

[Rodneyg87]

2 minutes ago, King_of_Oz said:

Try unpluging evrything that runs, turning on the system, suhtting it down after 30 secs, then plugging everything back in.

Alright I'll do that I'm also waiting for asus to open their lines up so I can contact them as well. Another thing would order of display ports on the GPU mater? Because in my nvidia control panel it's still recognizing my old monitor as number 1. I know probably irrelevant but just trying to eliminate a possible cause or symptom 

[King_of_Oz]

4 minutes ago, Rodneyg87 said:

Alright I'll do that I'm also waiting for asus to open their lines up so I can contact them as well. Another thing would order of display ports on the GPU mater? Because in my nvidia control panel it's still recognizing my old monitor as number 1. I know probably irrelevant but just trying to eliminate a possible cause or symptom 

The order would not  matter. Try using you monitor with a different PC (laptop/desktop) to see if it  is the moniotr that is mucked.. I really dont think its the monitor that is the problem.

[Princess Luna]

Please learn how to write clear sentences and paragraphs I wanted to help but it's exhaustive reading your wall of words.

[Rodneyg87]

1 hour ago, King_of_Oz said:

The order would not  matter. Try using you monitor with a different PC (laptop/desktop) to see if it  is the moniotr that is mucked.. I really dont think its the monitor that is the problem.

I would if I had something to use it with no spares unfortunately 

 

59 minutes ago, Princess Cadence said:

Please learn how to write clear sentences and paragraphs I wanted to help but it's exhaustive reading your wall of word.

Sorry been up for about 30 hours and sorta freaking out at the moment mind is jumbled and typed it out on my phone which I tend to just go on and on when using since I'm not using an actual keyboard. 

[Princess Luna]

1 minute ago, Rodneyg87 said:

Sorry been up for about 30 hours and sorta freaking out at the moment mind is jumbled

Maybe you should go to rest and check this later on... sometimes it is pointless crack your mind when it's stuck on a sleepless circle... for one to make my point you believe this is your motherboard's fault.... funny thing is that not once you said what motherboard it is.

[Rodneyg87]

1 hour ago, Princess Cadence said:

Maybe you should go to rest and check this later on... sometimes it is pointless crack your mind when it's stuck on a sleepless circle... for one to make my point you believe this is your motherboard's fault.... funny thing is that not once you said what motherboard it is.

Yea I did in the first 2-3 lines of my original post I said it was the asus crosshair hero vii wifi

 

So update after speaking to both evga and asus they both have come to the conclusion that I might need to rma my GPU. And yes somehow my display port cable is carrying enough wattage to my GPU to backfeed the board and keep the aio for the CPU and the hybrid aio for the GPU and my rgb lighting on.

[airdeano]

just watched this last night:

dimitri also had pixio issues on an intel build.. 

[Rodneyg87]

Well I have finally figured out the culprit to my issue. It was a faulty display port cable that was bundled with the monitor. I didn't think before due to the symptoms that it might have been the cable but after swapping the cable around with my other monitors display port cable i replicated the issue on a different monitor meaning the issue follows the cable not the monitor. 

[Princess Luna]

23 hours ago, airdeano said:

.. 

I wonder how much NZXT paid him to use that garbage of a motherboard lol