GPU blew up, what now?

[PillowFortEngineer]

Yesterday my gpu just decided to stop working and went out with a bang. It sparked up and then the entire pc shot down, took it out and everything else is fine thankfully. I have an EVGA gtx 1070, can't remember the exact name. I bought it from amazon little over a year ago, and I didn't get any insurance for it. My question is, do I have evga warranty, and if so how do I RMA? Thanks in advance.

[Princess Luna]

What PSU?

[-rascal-]

1 minute ago, PillowFortEngineer said:

Yesterday my gpu just decided to stop working and went out with a bang. It sparked up and then the entire pc shot down, took it out and everything else is fine thankfully. I have an EVGA gtx 1070, can't remember the exact name. I bought it from amazon little over a year ago, and I didn't get any insurance for it. My question is, do I have evga warranty, and if so how do I RMA? Thanks in advance.

 

EVGA video cards have a 3-year warranty.

You would start an RAM process through here: https://www.evga.com/howtorma/

If you wish, you can also give EVGA a call, too: https://www.evga.com/about/contactus/

[Silentprototipe]

If the PSU had anything to do with this most warranties wont cover the user (no offence) being an idiot in choosing a cheap PSU. If that wasnt a factor you should be able to just go on EVGA's site and start an RMA 

[phongle123]

1 minute ago, Silentprototipe said:

If the PSU had anything to do with this most warranties wont cover the user (no offence) being an idiot in choosing a cheap PSU. If that wasnt a factor you should be able to just go on EVGA's site and start an RMA 

I'm not questioning you but. How would someone know if a GPU died by itself or if the PSU killed the GPU? Would the 6/8 pin power connectors be fried if the PSU killed the GPU?

[Silentprototipe]

Just now, phongle123 said:

I'm not questioning you but. How would someone know if a GPU died by itself or if the PSU killed the GPU? Would the 6/8 pin power connectors be fried of the PSU killed the GPU?

Question #1, Is your PSU crap? If so theres half your answer, Question #2 did it take the rest of the system?. Things like that can eventually be narrowed to either the PSU or GPU itself 

[Princess Luna]

3 minutes ago, phongle123 said:

I'm not questioning you but. How would someone know if a GPU died by itself or if the PSU killed the GPU? Would the 6/8 pin power connectors be fried if the PSU killed the GPU?

If the GPU died due to a power feeding issue it actually is very easy to figure out, then again he got a GPU from EVGA and EVGA is the nicest one when comes down to RMA so he is in luck, but the whole point of us wanting to know what PSU it is, is simply to avoid the new GPU to also die.

[phongle123]

2 minutes ago, Silentprototipe said:

Question #1, Is your PSU crap? If so theres half your answer, Question #2 did it take the rest of the system?. Things like that can eventually be narrowed to either the PSU or GPU itself 

Well, by your statement you're talking about the owner. I should have specified the manufacturer. If you only sent in the GPU saying it died. How would they know the cause was either the GPU died or bc the PSU killed the GPU?

[Silentprototipe]

1 minute ago, phongle123 said:

Well, by your statement you're talking about the owner. I should have specified the manufacturer. If you only sent in the GPU saying it died. How would they know the cause was either the GPU died or bc the PSU killed the GPU?

While I am no expert in this I would assume that looking at the card itself and looking at what blew would give them the answers 

[PillowFortEngineer]

11 minutes ago, Princess Cadence said:

What PSU?

EVGA 750 GQ

[PillowFortEngineer]

12 minutes ago, -rascal- said:

 

EVGA video cards have a 3-year warranty.

You would start an RAM process through here: https://www.evga.com/howtorma/

If you wish, you can also give EVGA a call, too: https://www.evga.com/about/contactus/

Thank you, i'll call em up.

[DannyDevitoLover]

Hold up

[PillowFortEngineer]

5 hours ago, Princess Cadence said:

If the GPU died due to a power feeding issue it actually is very easy to figure out, then again he got a GPU from EVGA and EVGA is the nicest one when comes down to RMA so he is in luck, but the whole point of us wanting to know what PSU it is, is simply to avoid the new GPU to also die.

So will my new GPU also die with an evga GQ psu?

[TheSLSAMG]

5 hours ago, PillowFortEngineer said:

EVGA 750 GQ

Well shit, that's a good power supply. 

 

5 minutes ago, PillowFortEngineer said:

So will my new GPU also die with an evga GQ psu?

I don't know, but I wouldn't trust it depending on whether it was the PSU's fault or not. I know older ACX EVGA 1070s had cooling issues that would cause VRMs to pop. If there are char marks on the board near those components (which you would need to remove the backplate or cooler to see), then it probably wasn't your PSU's fault. RMA the GPU first and ask them what failed if you don't want to take the card apart yourself.

[PillowFortEngineer]

1 minute ago, TheSLSAMG said:

Well shit, that's a good power supply. 

 

I don't know, but I wouldn't trust it depending on whether it was the PSU's fault or not. I know older ACX EVGA 1070s had cooling issues that would cause VRMs to pop. If there are char marks on the board near those components (which you would need to remove the backplate or cooler to see), then it probably wasn't your PSU's fault. RMA the GPU first and ask them what failed if you don't want to take the card apart yourself.

Wouldnt it void the warranty if i opened it? one of the fans smells burnt (not the actual fan but whatever its under it). Im guessing is the vrm since everything else in the system seems to work just fine but when i put the card in, the pc doessnt even turn on.

[TheSLSAMG]

Just now, PillowFortEngineer said:

Wouldnt it void the warranty if i opened it? one of the fans smells burnt (not the actual fan but whatever its under it). Im guessing is the vrm since everything else in the system seems to work just fine but when i put the card in, the pc doessnt even turn on.

EVGA isn't bad about these sorts of things, so it shouldn't void your warranty to open the card up. When the whole VRM thing originally happened, they offered to either RMA peoples' cards or send thermal pads out to them to fix it. I had a 1070 FTW back then and I opted for the self-assembly, which didn't void the warranty. What specific model of GTX 1070 is it? There's a label on the backplate with the model number on it.