New M.2 SSD installed now Hard drives not showing

[lukesterboy]

Motherboard: Asus PRIME B350-PLUS

 

Just installed new Samsung 960 EVO 250GB M.2 NVME SSD.

 

First i don't even know if the ssd is running in sata or pcie mode and can't find anywhere in my bios to change it.

 

Second only 1 of my 2 sata hard drives are showing. For example lets call hard drive 1 2TB Drive and the other one 3TB Drive the one that is showing up contains a boot of windows 10(2TB DRIVE) while the other drive is just a storage drive for files and that is the one that is not showing up(3TB DRIVE). When a ssd is installed on my motherboard both sata 5 and 6 is not able to be used but in this case my two hard drives are plugged into sata 1(2TB) and 2(3TB) respectively. When these cables for each hard drive are swapped round still nothing shows up for the 3TB Drive.

[PorkishPig]

20 minutes ago, lukesterboy said:

Motherboard: Asus PRIME B350-PLUS

 

Just installed new Samsung 960 EVO 250GB M.2 NVME SSD.

 

First i don't even know if the ssd is running in sata or pcie mode and can't find anywhere in my bios to change it.

 

Second only 1 of my 2 sata hard drives are showing. For example lets call hard drive 1 2TB Drive and the other one 3TB Drive the one that is showing up contains a boot of windows 10(2TB DRIVE) while the other drive is just a storage drive for files and that is the one that is not showing up(3TB DRIVE). When a ssd is installed on my motherboard both sata 5 and 6 is not able to be used but in this case my two hard drives are plugged into sata 1(2TB) and 2(3TB) respectively. When these cables for each hard drive are swapped round still nothing shows up for the 3TB Drive.

Make sure that your SATA drives are not plugged into SATA 5 or 6. Try just using 3 or 4 to make sure you aren't following the SATA layout backward.

 

The following can be found in your motherboard's manual. SATA vs PCIe functionality is hardware specific to your motherboard.

Quote

The M.2 Socket shares bandwith with the SATA_5/6 ports, and therefore the SATA_5/6 ports cannot be used when a SATA mode M.2 device is installed.

 

[DocSwag]

As @Homeless Pineapple mentioned, when you install an m.2 SSD it disables some of the SATA ports. Make sure you don't have the drives plugged into one of those ports.

[lukesterboy]

13 minutes ago, Homeless Pineapple said:

Make sure that your SATA drives are not plugged into SATA 5 or 6. Try just using 3 or 4 to make sure you aren't following the SATA layout backward.

 

The following can be found in your motherboard's manual. SATA vs PCIe functionality is hardware specific to your M.2 SSD.

 

 

10 minutes ago, DocSwag said:

As @Homeless Pineapple mentioned, when you install an m.2 SSD it disables some of the SATA ports. Make sure you don't have the drives plugged into one of those ports.

Haha I feel like such an idiot super rookie mistake, laziness to be honest. Basically the drive that was showing was hooked up correctly while the drive that wasn't showing was still plugged into slot 5 which is hidden behind my GPU and I couldn't really see if anything was plugged into it so assumed it was empty. Turned out the cable I had plugged in slot 2 was actually a 3rd cable connected to nothing hence why it didn't work ? sorry for wasting your time.

[MrMcMuffinJr]

1 minute ago, lukesterboy said:

 

Haha I feel like such an idiot super rookie mistake, laziness to be honest. Basically the drive that was showing was hooked up correctly while the drive that wasn't showing was still plugged into slot 5 which is hidden behind my GPU and I couldn't really see if anything was plugged into it so assumed it was empty. Turned out the cable I had plugged in slot 2 was actually a 3rd cable connected to nothing hence why it didn't work ? sorry for wasting your time.

I'm never getting that time back!

[lukesterboy]

1 minute ago, MrMcMuffinJr said:

I'm never getting that time back!

? Sorry. But your help is well appreciated on this community

[Masrooryousuf]

On 1/17/2018 at 3:37 AM, Homeless Pineapple said:

Make sure that your SATA drives are not plugged into SATA 5 or 6. Try just using 3 or 4 to make sure you aren't following the SATA layout backward.

 

The following can be found in your motherboard's manual. SATA vs PCIe functionality is hardware specific to your motherboard.

 

If u can respond, can u plz tell me if u achieved full 3.5gb/s nvme speed with that board? Much appreciated plz

[Tristerin]

1 hour ago, Masrooryousuf said:

If u can respond, can u plz tell me if u achieved full 3.5gb/s nvme speed with that board? Much appreciated plz

Always start your own thread - The board in question - ASUS B350 Prime Plus - supports SATA M.2 not NVMe as far as I am aware, for transfer speeds.  So no you cannot achieve NVMe speeds, but you can achieve SATA speeds available to you depending on the output/throughput of the drive you select.

[Masrooryousuf]

.

[Masrooryousuf]

10 hours ago, Tristerin said:

Always start your own thread - The board in question - ASUS B350 Prime Plus - supports SATA M.2 not NVMe as far as I am aware, for transfer speeds.  So no you cannot achieve NVMe speeds, but you can achieve SATA speeds available to you depending on the output/throughput of the drive you select.

Sorry about that, this is the first time I'm digging about tech problems on the internet ,next time will make my own thread. but I guess you are wrong because my Mobo specifications say supports both nvme and sata m.2 PCIe x4 upto 32gbps and the reason I'm skeptical is I stumbled up on a vid on internet that says this Mobo is only giving 1700/900mbs write read whereas the m.2 supports full x4 3.5/2.1 gbps. So I just wanna know from someone who happened to use m.2 on this mobo because I ordered one. Thank you

[Tristerin]

4 hours ago, Masrooryousuf said:

Sorry about that, this is the first time I'm digging about tech problems on the internet ,next time will make my own thread. but I guess you are wrong because my Mobo specifications say supports both nvme and sata m.2 PCIe x4 upto 32gbps and the reason I'm skeptical is I stumbled up on a vid on internet that says this Mobo is only giving 1700/900mbs write read whereas the m.2 supports full x4 3.5/2.1 gbps. So I just wanna know from someone who happened to use m.2 on this mobo because I ordered one. Thank you

Edit - I just researched further, ASUS B350 Prime is NVMe and SATA supported M.2 slot.  So the answer is yes

[Ericksot13]

I have a aorus elite b450 with a new m2 128gb, 1 hdd in wbich my current OS is and need to get in and setup my new ssd. 

 

Tried every SATA port on the mobo, no luck. 

 

I get reboot and select proper boot device, it shows on BIOS I make the change to boot from hdd and no luck. 

 

Now The hdd that holds the OS won't even boot when connected alone, everything is now messed up. 

 

Any ideas? 

[chuck1332]

Awesome. Port 5 and 6. Just moved it to 7 and 8 and started up no problem. Now both old sad and new m.2 show up at same time. Thank you soooo much for your help guys

[Anomnomnomaly]

On 1/16/2018 at 10:22 PM, lukesterboy said:

 

Haha I feel like such an idiot super rookie mistake, laziness to be honest. Basically the drive that was showing was hooked up correctly while the drive that wasn't showing was still plugged into slot 5 which is hidden behind my GPU and I couldn't really see if anything was plugged into it so assumed it was empty. Turned out the cable I had plugged in slot 2 was actually a 3rd cable connected to nothing hence why it didn't work sorry for wasting your time.

Not a rookie mistake... as a seasoned system builder of 20yrs... I never new this was even a thing on some boards until I ran into the exact same issue a year ago... It's conveniently left out of all the marketing info and you really have to dig into the manual to find this very important piece of information.

 

I can honestly say that if I had been given this info... it WOULD have affected my purchasing choice entirely.

 

To me it's deliberately misleading and nothing more than a pathetic bait and switch... advertise a board with 6 sata ports and 2 M.2... but utterly fail to inform the buyer that you can't use them all together. That kind of deliberate and misleading advertising should be made criminal.

 

As a result... I'll never be buying a gigabyte board ever again... and now I also know to beware of asus... I shall be doing my research more thoroughly and contacting manufacturers directly to ask questions like this before I ever buy anything again... It's unacceptable and deceptive behaviour.

[BlazingVoid]

On 2/19/2020 at 1:02 AM, Anomnomnomaly said:

Not a rookie mistake... as a seasoned system builder of 20yrs... I never new this was even a thing on some boards until I ran into the exact same issue a year ago... It's conveniently left out of all the marketing info and you really have to dig into the manual to find this very important piece of information.

 

I can honestly say that if I had been given this info... it WOULD have affected my purchasing choice entirely.

 

To me it's deliberately misleading and nothing more than a pathetic bait and switch... advertise a board with 6 sata ports and 2 M.2... but utterly fail to inform the buyer that you can't use them all together. That kind of deliberate and misleading advertising should be made criminal.

 

As a result... I'll never be buying a gigabyte board ever again... and now I also know to beware of asus... I shall be doing my research more thoroughly and contacting manufacturers directly to ask questions like this before I ever buy anything again... It's unacceptable and deceptive behaviour.

 

 

3 years later....

 

MSI does this too on (at least) the Mag Z790 Tomahawk.  I installed a 3rd M.2 drive and my SATA drive stopped working.  I had two M.2 drives installed and working already, so I didn't have high hopes for changing the SATA port, but I checked the manual and at the bottom of page 37 it says "SATA_1 will be unavailable when installing M.2 SATA SSD in the m2_3 slot"  Why?

 

Your post is still solving problems.  I'm back up and running.