2.4ghz Signal keep dropping

[Danzobiggins]

Hi to those who take the time out of your busy day to read my problem.

 

I will begin with letting you know that I am abit of a "smart home geek". I own multiple devices that automate my home.

Now the problem is that i currently have a Netgear D7000 router which is Dual Band. and although the 5ghz signal works fine. The 2.4ghz seems to encounter "authentication error" and drops out altogether. This can be fixed short term by soft resetting the router (turning it off and on again). but this fix only works for 3 hours approximately.

 

So I need some advice. With me currently having 23 devices all connected to the 2.4ghz (most of them are only compatible with 2.4) is the router dropping connection due to it being overloaded??

If so will upgrading the router to a Tri-band be better or will a Wifi Mesh network system work better (e.g. Google wifi).??

 

Thanks in advance.

Dan

[m0k]

18 minutes ago, Danzobiggins said:

 

I own an R7000 which - from what i can tell is the same router but without the DSL connectivity

Is your router running the latest firmware? Mine receives an update usually once a month

 

i am on 

Hardware Version	R7000
Firmware Version	V1.0.9.18_1.2.27

[Danzobiggins]

Yh I made sure it was up to date. And it has the latest firmware on it.

[Donut417]

18 minutes ago, Danzobiggins said:

Hi to those who take the time out of your busy day to read my problem.

 

I will begin with letting you know that I am abit of a "smart home geek". I own multiple devices that automate my home.

Now the problem is that i currently have a Netgear D7000 router which is Dual Band. and although the 5ghz signal works fine. The 2.4ghz seems to encounter "authentication error" and drops out altogether. This can be fixed short term by soft resetting the router (turning it off and on again). but this fix only works for 3 hours approximately.

 

So I need some advice. With me currently having 23 devices all connected to the 2.4ghz (most of them are only compatible with 2.4) is the router dropping connection due to it being overloaded??

If so will upgrading the router to a Tri-band be better or will a Wifi Mesh network system work better (e.g. Google wifi).??

 

Thanks in advance.

Dan

Try band routers tend to have 2 5 Ghz radios and 1 2.4 Ghz radio. So no it wont help. Most Mesh systems use a secondary 5Ghz radio to communicate to the main router, I dont think that will help. You said it comes up with an authentication issue. I would try what @mok stated, make sure the router is running the latest firmware. I used to have issues with my 2.4 Ghz radio dropping out on my router. A firmware update fixed the issue. (Well I actually had to flash it with DDWRT as my router was no longer supported by Dlink, but it worked). 

 

 

 

 

[m0k]

I have never had that many devices connected at once (maybe 10-15 at MOST)

 

Would you be able to offload some of your 2.4ghz devices over to the 5ghz SSID?

perhaps ones that are closer to the router?

[Danzobiggins]

The devices that are on the 2.4ghz signal atm can only support the 2.4 and cannot be split between the 5ghz.

I do know that each band wave no matter what the ghz output so 2.4 or 5. they will take a maximum of 32 devices.

I'm assuming though that because so much is used and its close to maxing out are the current devices fighting against eachother for the signal.

If this is the case will a MIMO router help. this will distribute the signal alot better but I think the mimo only affects 5ghz and not 2.4ghz signla but not totally sure.

 

[Donut417]

5 minutes ago, Danzobiggins said:

The devices that are on the 2.4ghz signal atm can only support the 2.4 and cannot be split between the 5ghz.

I do know that each band wave no matter what the ghz output so 2.4 or 5. they will take a maximum of 32 devices.

I'm assuming though that because so much is used and its close to maxing out are the current devices fighting against eachother for the signal.

If this is the case will a MIMO router help. this will distribute the signal alot better but I think the mimo only affects 5ghz and not 2.4ghz signla but not totally sure.

 

Maybe some thing like a Ubiquti or Cisco AP's could help. Prosumer and Business grade equipment tend to work better when you need quite a few clients. My vote would be Ubiquiti as it would be cheaper and easier for you. 

[Danzobiggins]

Thanks for the information Donut417. With my location - made in the UK - I will have to have a modem router so a 2 in 1. so i will have to do some research about business modem routers. 

[Donut417]

1 hour ago, Danzobiggins said:

Thanks for the information Donut417. With my location - made in the UK - I will have to have a modem router so a 2 in 1. so i will have to do some research about business modem routers. 

AP or Access points are just wireless radios. They dont replace your router. You just disable your modem/Router combo's WiFi and sue these instead. These AP's can generally handle more traffic. Generally people who cant replace their modem/router combo get these because modem/router combos suffer from Shit WiFi most of the time. 

[bcguru9384]

2 hours ago, Danzobiggins said:

Hi to those who take the time out of your busy day to read my problem.

 

I will begin with letting you know that I am abit of a "smart home geek". I own multiple devices that automate my home.

Now the problem is that i currently have a Netgear D7000 router which is Dual Band. and although the 5ghz signal works fine. The 2.4ghz seems to encounter "authentication error" and drops out altogether. This can be fixed short term by soft resetting the router (turning it off and on again). but this fix only works for 3 hours approximately.

 

So I need some advice. With me currently having 23 devices all connected to the 2.4ghz (most of them are only compatible with 2.4) is the router dropping connection due to it being overloaded??

If so will upgrading the router to a Tri-band be better or will a Wifi Mesh network system work better (e.g. Google wifi).??

 

Thanks in advance.

Dan

try locking 2.4ghz to g mode and let 5ghz play switch (as it has 2 radios) with n and ac modes 

i bet 2.4ghz radio gets a little toasty when doing switch with g and n especially with many devices asking for radio time

[Donut417]

26 minutes ago, bcguru9384 said:

try locking 2.4ghz to g mode and let 5ghz play switch (as it has 2 radios) with n and ac modes 

i bet 2.4ghz radio gets a little toasty when doing switch with g and n especially with many devices asking for radio time

You have a valid point here. The OP is using a modem/router combo, so its doing a lot more work than a normal router. I wonder if the OP used a laptop cooler to actively cool the router if that would work. I use one on my router and its nice and cool. The OP's modem/Router does have USB, so powering the laptop cooler wont be an issue. This could be a cheaper solution.