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PSN Sign In Issues on a new PS4

saladcrack
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So I got my PS4 late last night and of course I immediately wanted to get on and play, I have my 14 day free trial and everything. Problem is, I haven't been able to sign in to PSN on my PS4 since 9 pm last night and it's 5pm the next day already. Is anybody else having issues or is it just me? Am I doing something wrong? I don't think I am since it's not that hard to sign in to PSN... so far a pretty crappy experience on PS4 despite high hopes.

i5 12600k | ASRock Z690M-ITX | 32GB Corsair Vengeance LPX DDR4 3200MHz | EVGA 2080 Super Black | Samsung 970 EVO Plus 500GB + 980 1TB | Corsair RMx 650W | Thermaltake Tower 100 White

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Welcome to the wonderful world of Sony Entertainment! Please enjoy this sign-in screen! Signing in... 

 

I don't have a PS4, but I would see if you're able to log-in through a browser. If you are, it could be the PS4 itself. 

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Just now, ARikozuM said:

Welcome to the wonderful world of Sony Entertainment! Please enjoy this sign-in screen! Signing in... 

 

I don't have a PS4, but I would see if you're able to log-in through a browser. If you are, it could be the PS4 itself. 

I'm able to log in through the browser and the PSN app on my phone...

i5 12600k | ASRock Z690M-ITX | 32GB Corsair Vengeance LPX DDR4 3200MHz | EVGA 2080 Super Black | Samsung 970 EVO Plus 500GB + 980 1TB | Corsair RMx 650W | Thermaltake Tower 100 White

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Is this a replacement PS4 or your first one you've owned and you're just trying to sign into your account? 

 

If you get me. 

Current Build:

CPU: AMD Ryzen 5 2600 // Mobo: Ryzen AM4 B350 GAMING PLUS ATX // RAM: 16GB Corsair Vengeance LPX DDR4 3000MHz // GPU: Gigabyte AMD Radeon RX 580 Gaming 8GB // SSD: Kingston A400 120GB // HDD: 3 x WD Blue 1TB // PSU: Corsair 650M // Case: Corsair 450D // Monitor: LG Ultrawide 29" IPS

 

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CPU: AMD FX 8350 Black Edition // Mobo: Gigabyte - GA-78LMT-USB3 R2 Micro ATX // RAM: 16GB Corsair Vengeance DDR3 1600 MHz // GPU: GeForce GTX 670 // HDD: Seagate BarraCuda 2TB // PSU: Kolink Core Series 500W 80 Plus Certified // Case: AVP Viper Mini Tower

 

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Just now, Rhyss said:

Is this a replacement PS4 or your first one you've owned and you're just trying to sign into your account? 

 

If you get me. 

First one I've owned, I setup an account online before the PS4 got here and I'm just trying to sign in.

i5 12600k | ASRock Z690M-ITX | 32GB Corsair Vengeance LPX DDR4 3200MHz | EVGA 2080 Super Black | Samsung 970 EVO Plus 500GB + 980 1TB | Corsair RMx 650W | Thermaltake Tower 100 White

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4 minutes ago, Gamessys said:

First one I've owned, I setup an account online before the PS4 got here and I'm just trying to sign in.

What is the exact error message you're getting?

 

EDIT: Have you updated the PS4 to the latest software release? 

Current Build:

CPU: AMD Ryzen 5 2600 // Mobo: Ryzen AM4 B350 GAMING PLUS ATX // RAM: 16GB Corsair Vengeance LPX DDR4 3000MHz // GPU: Gigabyte AMD Radeon RX 580 Gaming 8GB // SSD: Kingston A400 120GB // HDD: 3 x WD Blue 1TB // PSU: Corsair 650M // Case: Corsair 450D // Monitor: LG Ultrawide 29" IPS

 

Plex Server:

CPU: AMD FX 8350 Black Edition // Mobo: Gigabyte - GA-78LMT-USB3 R2 Micro ATX // RAM: 16GB Corsair Vengeance DDR3 1600 MHz // GPU: GeForce GTX 670 // HDD: Seagate BarraCuda 2TB // PSU: Kolink Core Series 500W 80 Plus Certified // Case: AVP Viper Mini Tower

 

Other:

PS4 Pro // PS3 // Nintendo Switch (Pokemon edition) // Nintendo 3DS // Xbox 360 // iPhone 8 Plus // Macbook Retina 2013

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1 minute ago, Rhyss said:

What is the exact error message you're getting?

"This service is undergoing maintenance" I know that they might legitimately be doing maintenance but having PSN down for almost 24 hours seems a bit much.

i5 12600k | ASRock Z690M-ITX | 32GB Corsair Vengeance LPX DDR4 3200MHz | EVGA 2080 Super Black | Samsung 970 EVO Plus 500GB + 980 1TB | Corsair RMx 650W | Thermaltake Tower 100 White

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1 minute ago, Gamessys said:

"This service is undergoing maintenance" I know that they might legitimately be doing maintenance but having PSN down for almost 24 hours seems a bit much.

Look in your settings and check that your System clock (Date and time) is synced via the internet and not manually set. Also check that the Daylight savings setting is set to "Standard". Seems to help other people when I had a quick Google. :)

 

Source: https://community.playstation.com/content/pdc/us/en_US/pdc-communities/support/PlayStation-Network-Support.topic.html/this_service_is_curr-Z6oN.html

Current Build:

CPU: AMD Ryzen 5 2600 // Mobo: Ryzen AM4 B350 GAMING PLUS ATX // RAM: 16GB Corsair Vengeance LPX DDR4 3000MHz // GPU: Gigabyte AMD Radeon RX 580 Gaming 8GB // SSD: Kingston A400 120GB // HDD: 3 x WD Blue 1TB // PSU: Corsair 650M // Case: Corsair 450D // Monitor: LG Ultrawide 29" IPS

 

Plex Server:

CPU: AMD FX 8350 Black Edition // Mobo: Gigabyte - GA-78LMT-USB3 R2 Micro ATX // RAM: 16GB Corsair Vengeance DDR3 1600 MHz // GPU: GeForce GTX 670 // HDD: Seagate BarraCuda 2TB // PSU: Kolink Core Series 500W 80 Plus Certified // Case: AVP Viper Mini Tower

 

Other:

PS4 Pro // PS3 // Nintendo Switch (Pokemon edition) // Nintendo 3DS // Xbox 360 // iPhone 8 Plus // Macbook Retina 2013

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2 minutes ago, Rhyss said:

Look in your settings and check that your System clock (Date and time) is synced via the internet and not manually set. Also check that the Daylight savings setting is set to "Standard". Seems to help other people when I had a quick Google. :)

 

Source: https://community.playstation.com/content/pdc/us/en_US/pdc-communities/support/PlayStation-Network-Support.topic.html/this_service_is_curr-Z6oN.html

Interesting fix but it's already synced via internet and I don't see a "standard" option for daylight savings, just a check box to have it adjust the time automatically which I have checked. The time on the PS4 matches my PC and my phone. I also had the PS4 connected via ethernet so I tried signing in over wifi but still nothing.

i5 12600k | ASRock Z690M-ITX | 32GB Corsair Vengeance LPX DDR4 3200MHz | EVGA 2080 Super Black | Samsung 970 EVO Plus 500GB + 980 1TB | Corsair RMx 650W | Thermaltake Tower 100 White

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On 10/31/2017 at 5:31 PM, Gamessys said:

Interesting fix but it's already synced via internet and I don't see a "standard" option for daylight savings, just a check box to have it adjust the time automatically which I have checked. The time on the PS4 matches my PC and my phone. I also had the PS4 connected via ethernet so I tried signing in over wifi but still nothing.

Sorry, I've been away the past few days. I really thought that would have done it for you, is the problem still persisting? 

Current Build:

CPU: AMD Ryzen 5 2600 // Mobo: Ryzen AM4 B350 GAMING PLUS ATX // RAM: 16GB Corsair Vengeance LPX DDR4 3000MHz // GPU: Gigabyte AMD Radeon RX 580 Gaming 8GB // SSD: Kingston A400 120GB // HDD: 3 x WD Blue 1TB // PSU: Corsair 650M // Case: Corsair 450D // Monitor: LG Ultrawide 29" IPS

 

Plex Server:

CPU: AMD FX 8350 Black Edition // Mobo: Gigabyte - GA-78LMT-USB3 R2 Micro ATX // RAM: 16GB Corsair Vengeance DDR3 1600 MHz // GPU: GeForce GTX 670 // HDD: Seagate BarraCuda 2TB // PSU: Kolink Core Series 500W 80 Plus Certified // Case: AVP Viper Mini Tower

 

Other:

PS4 Pro // PS3 // Nintendo Switch (Pokemon edition) // Nintendo 3DS // Xbox 360 // iPhone 8 Plus // Macbook Retina 2013

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11 hours ago, Rhyss said:

Sorry, I've been away the past few days. I really thought that would have done it for you, is the problem still persisting? 

I went through all the troubleshooting on the PlayStation website, even called my ISP and had them open ports on my router, also got a replacement PS4 from the place I bought it but nothing worked. So I created a new account on the PS4 (the one I was trying to sign in to I had made on the PS website before I got the console) and boom it worked, literally not issues so now I have a working account and a dud account so all is good.

i5 12600k | ASRock Z690M-ITX | 32GB Corsair Vengeance LPX DDR4 3200MHz | EVGA 2080 Super Black | Samsung 970 EVO Plus 500GB + 980 1TB | Corsair RMx 650W | Thermaltake Tower 100 White

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