internet access issue

[BuildaMan]

Hello everyone. i need some help. My computer is having trouble using the internet, and whenever i troubleshoot the issue i keep getting
"your computer appears to be correctly configured, but the device or resource (www.microsoft.com) is not responding"

 

[LienusLateTips]

Ethernet or wifi?

[Gungpae]

Open up Run (Windows Key + R) and type cmd.

 

Type ipconfig and tell me what IP Address you're getting. (Don't type the full address EX: 192.168.x.x, 169.x.x.x)

[Gungpae]

1 minute ago, JDE said:

Ethernet or wifi?

looks to be wifi

[LienusLateTips]

Just now, Gungpae said:

looks to be wifi

 

try changing your DNS

[Gungpae]

Just now, JDE said:

 

try changing your DNS

if he has DHCP issues, then that won't do a thing

[LienusLateTips]

Just now, Gungpae said:

if he has DHCP issues, then that won't do a thing

[BuildaMan]

3 hours ago, Gungpae said:

Open up Run (Windows Key + R) and type cmd.

 

Type ipconfig and tell me what IP Address you're getting. (Don't type the full address EX: 192.168.x.x, 169.x.x.x)

ipv4 address ?

[Gungpae]

Just now, BuildaMan said:

ipv4 address ?

yes

[BuildaMan]

3 hours ago, Gungpae said:

yes

192.1x8.1.1x for wifi
192.1x6.2xx.1 for ethernet
if i'm reading this correctly

[Gungpae]

Just now, BuildaMan said:

192.1x8.1.1x for wifi
192.1x6.2xx.1 for ethernet
if i'm reading this correctly

Are you connected with both wifi and ethernet?

 

[BuildaMan]

3 hours ago, Gungpae said:

Are you connected with both wifi and ethernet?

 

only wifi

[Gungpae]

Just now, BuildaMan said:

only wifi

what's the third number of your ipv4? (1,2,0)

[BuildaMan]

3 hours ago, Gungpae said:

what's the third number of your ipv4? (1,2,0)

2

[Oshino Shinobu]

Just now, Gungpae said:

what's the third number of your ipv4? (1,2,0)

He may as well just post the whole address. There's nothing we can do to him with just a local address. 

[Gungpae]

Just now, BuildaMan said:

2

i'm sorry, for your default gateway

[BuildaMan]

3 hours ago, Gungpae said:

i'm sorry, for your default gateway

again 2

[Gungpae]

Just now, BuildaMan said:

again 2

Go to your IPv4 settings for your wireless network adapater and manually assign an IP to it with 192.168.2.xxx (as long as it's not 1-15). Set your dns to 8.8.8.8 and alternate to 8.8.4.4

[BuildaMan]

3 hours ago, Gungpae said:

Go to your IPv4 settings for your wireless network adapater and manually assign an IP to it with 192.168.2.xxx (as long as it's not 1-15). Set your dns to 8.8.8.8 and alternate to 8.8.4.4

so any 2 or 3 diget number after 2, just as long as it is not 1-15, and do i have to fill in the other slots, or just the ip address

[Gungpae]

Just now, BuildaMan said:

so any 2 or 3 diget number after 2, just as long as it is not 1-15, and do i have to fill in the other slots, or just the ip address

subnet mask is usually 255.255.255.0, but it should auto fill for you, set your default gateway the same as you saw on cmd

[BuildaMan]

3 hours ago, Gungpae said:

subnet mask is usually 255.255.255.0, but it should auto fill for you, set your default gateway the same as you saw on cmd

i have a warning messge that reads
"warning-the default gateway is not the same network segment (subnet) that is defined by the ip address and subnet mask. do you want to save this config

[BuildaMan]

3 hours ago, Gungpae said:

subnet mask is usually 255.255.255.0, but it should auto fill for you, set your default gateway the same as you saw on cmd

i have a warning messge that reads
"warning-the default gateway is not the same network segment (subnet) that is defined by the ip address and subnet mask. do you want to save this config

[Oshino Shinobu]

4 minutes ago, BuildaMan said:

i have a warning messge that reads
"warning-the default gateway is not the same network segment (subnet) that is defined by the ip address and subnet mask. do you want to save this config

Assuming you're on a class C network, the only part you can change is the last number in the IP address. The three before must match that of the default gateway. 

 

So, if your default gateway is 192.168.1.1, you would need an IP address that is 192.168.1.x. (x can be anything from 2 to 254) with a subnet mask of 255.255.255.0. 

 

There's no need to censor the IP address and default gateway, they're local addresses and there's nothing we can do with them. For example, I use the 192.168.1.x address range and my PC is 192.168.1.100. There's nothing you can do with that information as it's all local/private addresses. 

[BuildaMan]

3 hours ago, Oshino Shinobu said:

Assuming you're on a class C network, the only part you can change is the last digit in the IP address. The three before must match that of the default gateway. 

 

So, if your default gateway is 192.168.1.1, you would need an IP address that is 192.168.1.x. (x can be anything from 2 to 254) with a subnet mask of 255.255.255.0. 

 

There's no need to censor the IP address and default gateway, they're local addresses and there's nothing we can do with them. For example, I just the 192.168.1.x address range and my PC is 192.168.1.100. There's nothing you can do with that information as it's all local/private addresses. 

 

3 hours ago, Gungpae said:

subnet mask is usually 255.255.255.0, but it should auto fill for you, set your default gateway the same as you saw on cmd

now i have
"windows cannot communicate with the device or resource(primary dns server)

[Oshino Shinobu]

Just now, BuildaMan said:

 

now i have
"windows cannot communicate with the device or resource(primary dns server)

DNS set to 8.8.8.8 and 8.8.4.4?