QCode 00

[BlackMirror]

7700k@4.2Ghz

DDR4-3200Mhz

EVGA GTX 1080ti FTW3

ASUS Maximus IX Hero

Corsair RM650i

 

 

Hey guys thank you for helping me!

So about 3 days ago I got a black screen while playing a game, the sound was working etc. it was just a complete black-screen, at the same time as my graphics card was revamping the fans (very loud).

When I would reboot the PC it would give me a graphic error (black screen with a white pixelated line). I then started my PC via the motherboard using an HDMI to my screen, updated the graphics drivers and the firmware via EVGA XOC and started the PC via DVI again and everything worked! I thought it was fixed...

 

But then the next day I get three other black screen, I do the same thing booting using an HDMI and my motherboard than restarting via DVI. I first thought it was Windows ... I changed power settings etc. , then I thought it was the game but then it happened on a different game, the same thing, the same loud fan noise of the GPU, the same white pixelated black screen after a reboot using the GPU. I was monitoring the temps before everyone of those black-screens and the GPU was at max 60C while the CPU was at max 50C.

Prior to the black screens the only problem I had was that the CPU temps would randomly spike +10C, but I googled and other Kaby Lake users have the same problem. The second problem was that I could only properly run all of my GPU fans when EVGA XOC was installed...

 

So today I get another black screen... but this time when I want to reset and go into my BIOS using HDMI it doesn't work and the Motherboard shows me the QCode 00 (for hardware failure), although all fans, excluding the GPU, turn on. Secondly the EVGA GTX 1080ti FTW3 has three LED's for each fan and one of them changes the light from green to red, I have googled and no explanation for this, as far as I know, exists yet.

 

I am quite sure that this is a problem with my GPU but since even booting via the motherboard, avoiding DVI, doesn't work it might also be the CPU with its weird memory spikes... or even the 3200Mhz memory. I am just completely lost and do not know what to do and if you wonder ... I have avoided the problem in the first place by using the HDMI and then rebooting with a GPU since I thought it would be a software/driver issue and would fix it self.

 

I am very sorry for this wall of text, that might be very confusing, so please feel free to ask and thank you for helping me. I have a feeling that it is the GPU but I don't want to replace it and find out its just my motherboard or my CPU... I'm just so lost

[JakeNTech]

2 minutes ago, BlackMirror said:

7700k@4.2Ghz

DDR4-3200Mhz

EVGA GTX 1080ti FTW3

ASUS Maximus IX Hero

Corsair RM650i

 

 

Hey guys thank you for helping me!

So about 3 days ago I got a black screen while playing a game, the sound was working etc. it was just a complete black-screen, at the same time as my graphics card was revamping the fans (very loud).

When I would reboot the PC it would give me a graphic error (black screen with a white pixelated line). I then started my PC via the motherboard using an HDMI to my screen, updated the graphics drivers and the firmware via EVGA XOC and started the PC via DVI again and everything worked! I thought it was fixed...

 

But then the next day I get three other black screen, I do the same thing booting using an HDMI and my motherboard than restarting via DVI. I first thought it was Windows ... I changed power settings etc. , then I thought it was the game but then it happened on a different game, the same thing, the same loud fan noise of the GPU, the same white pixelated black screen after a reboot using the GPU. I was monitoring the temps before everyone of those black-screens and the GPU was at max 60C while the CPU was at max 50C.

Prior to the black screens the only problem I had was that the CPU temps would randomly spike +10C, but I googled and other Kaby Lake users have the same problem. The second problem was that I could only properly run all of my GPU fans when EVGA XOC was installed...

 

So today I get another black screen... but this time when I want to reset and go into my BIOS using HDMI it doesn't work and the Motherboard shows me the QCode 00 (for hardware failure), although all fans, excluding the GPU, turn on. Secondly the EVGA GTX 1080ti FTW3 has three LED's for each fan and one of them changes the light from green to red, I have googled and no explanation for this, as far as I know, exists yet.

 

I am quite sure that this is a problem with my GPU but since even booting via the motherboard, avoiding DVI, doesn't work it might also be the CPU with its weird memory spikes... or even the 3200Mhz memory. I am just completely lost and do not know what to do and if you wonder ... I have avoided the problem in the first place by using the HDMI and then rebooting with a GPU since I thought it would be a software/driver issue and would fix it self.

 

I am very sorry for this wall of text, that might be very confusing, so please feel free to ask and thank you for helping me, I'm just so lost

Can you try the GPU in another system? It sounds like to me that either there is a power draw issue or a heat issue. 

[NumLock21]

dead board.

[BlackMirror]

Just now, fixitnow said:

Can you try the GPU in another system? It sounds like to me that either there is a power draw issue or a heat issue. 

Ok I will do that now! How can I test if its a power draw issue, because I also had a feeling that this could also possibly be the problem

[BlackMirror]

1 minute ago, NumLock21 said:

dead board.

The board LED's are fully on and the motherboard reboot was the only thing that worked when I got the black screens so I am really not sure about that

[JakeNTech]

1 minute ago, BlackMirror said:

Ok I will do that now! How can I test if its a power draw issue, because I also had a feeling that this could also possibly be the problem

You can either use an online PSU Calculator or try another PSU that is slightly higher wattage

 

1 minute ago, BlackMirror said:

The board LED's are fully on and the motherboard reboot was the only thing that worked when I got the black screens so I am really not sure about that

Pop the CMOS battery out for 5-10 minutes, that might do the trick. 

[NumLock21]

1 minute ago, BlackMirror said:

The board LED's are fully on and the motherboard reboot was the only thing that worked when I got the black screens so I am really not sure about that

Having LED doesn't mean it's working properly. When the board it initializing, you're suppose to see a series of qcodes. Code 00 for some indicated processor failure, while on other boards for motherboard or the code does not stand for anything. Remove everything from case and test each part one at a time to find the cause of the problem.

[BlackMirror]

10 minutes ago, fixitnow said:

You can either use an online PSU Calculator or try another PSU that is slightly higher wattage

 

Pop the CMOS battery out for 5-10 minutes, that might do the trick. 

I calculated it an 650W is totally fine, my recommended wattage is 470W. Will test the GPU in a different system now!

[JakeNTech]

Just now, BlackMirror said:

I calculated it an 650W is totally fine, my recommended wattage is 470W. Will test the GPU in a different system now!

Ok cool, Am about to switch off, so won't be able to reply until tomorrow, there is just too much good junk on TV tonight

[WAR Corporation]

 

4 minutes ago, BlackMirror said:

my recommended wattage is 470W

Also...

 

But it should be fine.

[BlackMirror]

2 hours ago, fixitnow said:

Can you try the GPU in another system? It sounds like to me that either there is a power draw issue or a heat issue. 

I switched the GPU now from my system to a GTX 980 of my old system and still the same problem.

[BlackMirror]

1 hour ago, WAR Corporation said:

 

Also...

 

But it should be fine.

Thank you for noticing that detail!

 

Yes I think/ I know that it can't be the issue, because I played exactly the same games with no problems whatsoever, no black screens. I have had this PC for about 2 months already and no issues prior to the black screens. I even played a long time with a 75Mhz OC and put Power Consumption to 100%, this I then reset to default after the first black screen. From one day to the other I got the black screens... so frustrating 

[BlackMirror]

1 hour ago, fixitnow said:

Ok cool, Am about to switch off, so won't be able to reply until tomorrow, there is just too much good junk on TV tonight

Have fun!

So I tried switching the GPU from my system to a GTX 980 from my old system that works... still the same problem. My assumption about the GPU being the problem seems to be wrong.

I made this assumption because the first time I had the black screen it were the GPU fans that spinned like crazy and because of one red fan LED on the GPU and lastly because I have had a lot of problems with EVGA cards before (BSOD, driver issues, EVGA XOC)

 

The reverse, putting the new 1080ti into an old system instead of the GTX 980 into the new system will yield the same result, right? Or did I do it the wrong way around? 

[JakeNTech]

10 hours ago, BlackMirror said:

Have fun!

So I tried switching the GPU from my system to a GTX 980 from my old system that works... still the same problem. My assumption about the GPU being the problem seems to be wrong.

I made this assumption because the first time I had the black screen it were the GPU fans that spinned like crazy and because of one red fan LED on the GPU and lastly because I have had a lot of problems with EVGA cards before (BSOD, driver issues, EVGA XOC)

 

The reverse, putting the new 1080ti into an old system instead of the GTX 980 into the new system will yield the same result, right? Or did I do it the wrong way around? 

So hang on, You shaped the 1080TI for the 980 and the 980 did the same thing? or did the 1080TI do the same thing in a different computer? 

[BlackMirror]

On 05/08/2017 at 9:28 AM, fixitnow said:

So hang on, You shaped the 1080TI for the 980 and the 980 did the same thing? or did the 1080TI do the same thing in a different computer? 

 

On 04/08/2017 at 9:11 PM, WAR Corporation said:

 

Also...

 

But it should be fine.

Fixed! hahaha

The 24 ATX PIN wasn't in correctly apparently. I think this caused power shortages to the GPU and it shut down etc. thus the black screens.

Thank you guys for the help!