1600 ryzen installed

[GangstaRas]

1 minute ago, jjohnthedon1 said:

What's the difference with a refresh will I get to keep all of my files ? 

Yeah, all your files but not your programs

[jjohnthedon1]

9 minutes ago, Krillingt75961 said:

Should give you all of that info on the main screen. Should tell you the name, core/thread count and the speed.

It doesn't 

but it does say r5 1600 six core 

[Krillingt75961]

1 minute ago, jjohnthedon1 said:

It doesn't 

but it does say r5 1600 six core 

So the bios is showing it as a six core cpu. As long as it also shows all 6 cores under AI tweaker, you should be good on that side of things and it is likely going to be your OS. Try a refresh like others have stated and if it doesn't work, install Windows again. If you have a spare drive, install it on there first and see what it says. If it fixes it, then you know what the deal is, if not, then there is something else going on.

[dexT]

Check CPU-Z, bottom right-hand corner. 

[jjohnthedon1]

12 minutes ago, dexT said:

Check CPU-Z, bottom right-hand corner. 

CPU z says 4/8 

[The Benjamins]

33 minutes ago, jjohnthedon1 said:

CPU z says 4/8 

have you cleared CMOS?

[sgloux3470]

Forgive my lazy mspaint job.

 

 

You accidentally checked the box that disables 2 cores.  Select the box to the left that says 0 cores.

[Shiv78]

34 minutes ago, sgloux3470 said:

Forgive my lazy mspaint job.

You accidentally checked the box that disables 2 cores.  Select the box to the left that says 0 cores.

 

3 hours ago, jjohnthedon1 said:

When I click disable 0 cores it won't let me ally and says 

number of cores lesser than the current can not be applied 

this requires power cycle

Already told him to try that...

[jjohnthedon1]

23 minutes ago, Shiv78 said:

 

Already told him to try that...

Iv done that and it won't change and says something about a power cycle 

[SpaceGhostC2C]

4 hours ago, jjohnthedon1 said:

That only shows 8 not 12 

That will happen if you activate that option when only 4 cores were used at startup. You need to un-check that option and reboot. But if it was never checked, that is not your problem. If it was, you need to disable it and reboot.

17 minutes ago, jjohnthedon1 said:

Iv done that and it won't change and says something about a power cycle 

"Power cycle" is simply a synonym for the good old "turn off, then on".

[jjohnthedon1]

23 minutes ago, SpaceGhostC2C said:

That will happen if you activate that option when only 4 cores were used at startup. You need to un-check that option and reboot. But if it was never checked, that is not your problem. If it was, you need to disable it and reboot.

"Power cycle" is simply a synonym for the good old "turn off, then on".

Clean install fixed it fixed it for me