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Hi all,

My dad has an unlocked Iphone 6plus.  I dont know what he did to it but after he did an update, it locked him out of his phone. Now he need a passcode to enter after restarting. He never used a passcode before he said. and I can't reset it through his Icloud  since he didnt have his " find my iphone " turned on. 
If i factory reset the phone, will his phone still be unlocked? or do i have to unlock it again? 
are there any other way to reset his passcode through itune ? 

Im and android user and not great with iphone stuff ~.~ thankyou.

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When an iPhone restarts, the first time you unlock it from the lock screen you must use a passcode. It must be set when the phone was first setup. I assume he uses Touch ID and never turned it off? But a factory reset will erase all pictures, apps and everything. 

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4 minutes ago, Pandaaa said:

Hi all,

My dad has an unlocked Iphone 6plus.  I dont know what he did to it but after he did an update, it locked him out of his phone. Now he need a passcode to enter after restarting. He never used a passcode before he said. and I can't reset it through his Icloud  since he didnt have his " find my iphone " turned on. 
If i factory reset the phone, will his phone still be unlocked? or do i have to unlock it again? 
are there any other way to reset his passcode through itune ? 

Im and android user and not great with iphone stuff ~.~ thankyou.

People have posted like this before

Probably a stolen phone

Roses are red

My name is Roy

We caught the alligator that ate the De Luca boy

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7 minutes ago, Mooshi said:

Pretty sure calling Apple will be x100000 more helpful than asking on a forum.

Pretty sure that's the case with most threads found online 9_9

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