Focusrite Scarlett Solo (2nd Gen) Static-y/Robotic

[SuckMyLittleFinger]

Hey Guys,

 

I recently purchased a Focusrite Scarlett Solo (2nd Gen) dac to connect my mic to. Not long after, while in calls, at random times the other end would say that I sounded static-y/robotic. To fix the issue I simply would re plug in the dac. Although the issue would come back again randomly.  

Now that I have connected my headphones to the dac aswell, has it become a bigger issue. At random times any sound coming through would have this static-y sound over it. So clearly this issue happens with the dac alone. 

I have installed the drivers, AISO and have turned off fast boot for windows which ive heard can solve this issue.

Still I am getting this issue. I contacted Focusrite about this but they have yet to respond days later. 

 

Thanks,

Eric

[Himommies]

probaly a ground loop

Adjust the buffer size

Try lowering samplerate

Also Mics are hot plugable but you have to turn phatom power of before reconnecting

[Himommies]

Pls stop calling it a dac I don't know why but it just annoys me

[SSL]

Try turning of port power management from device manager.

[cmdrhomer]

Focusrite 2i4 2nd Gen does exactly the same thing, even when changing sample rate / buffer size, it will still become staticy / robotic, it's either crap hardware or their terrible firmware support which they NEVER update. I solved this problem by buying another Audio Interface from Audient instead.

 

And its called an Audio Interface, there is a DAC built in though. 

[FIVEsixSALE]

It's the headphones, you have to get the ones that can directly connected to the interface, you can't use the adapter, worked for me