MSI Dominator Sacrifices Build Quality?

[Bootskii]

I've had my $2800 (including tax & fees) MSI gt72s blah blah acronyms since October 2015, and the Steel Series keyboard is already failing (but externals work fine). The Space Bar, F key, and G key no longer work, and more may follow. I don't even use it very often, I plug in a mechanical. Warranty will cover it, and lasts until January 2018. But if I send it off, I probably won't have a computer when I start school again in June. Kind of a big deal since I'm going for Software Development. I'm thinking about selling it to my dad's company (not sure for how much yet) and downgrading to an Alienware 15 with the money, costing around $2000 (including tax), but I don't know what a fair price would be. Silver lining: it would be a little nicer to carry around a 15" rather than this 17" behemoth. Oh, and the graphics amp seems cool.

 

The big issue here is not having a computer for school, and MSI says 10-25 business days, excluding shipping (Good God!). Has anyone else had experience with MSI costumer service? Or a similar issue with a similar laptop? And if I sell, how much would be fair ($2599 msrp)?

 

Here are the options I'm considering:

Option 1: Downgrade, basically lose money, but have a working computer soon enough.

Option 2: Repair it under warranty, risk starting software development classes without a computer, and risk future issues.

Option 3: Buy a stupid flexy keyboard and take it to class, keep buying a stupid new one when the stupid thing breaks because it's stupid, and still risk future issues if there's something seriously wrong.

Option 4: ... Haven't thought of one yet, but I'm sure more exist.

[thekeemo]

option 2 is the better option

most of the time it does not take 4 weeks usually under 1 they say 4 to cover their asses.

[The Flying Sloth]

Option 2.

[The Flying Sloth]

Main reason being that it is clearly a manufacturing defect and not your fault