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Both ram sticks not working

Rocdaboss

I recently built my new pc and i have a H110M Pro-vd and 2 sticks of crucial balisticks lt memory the only problem is when they are both in i get the memory troubleshooting light that tells me ram isnt working yet when i take 1 out and use the second slot it works is this a faulty ram stick or faulty slot and how do i go about fixing this.

Thanks for the help in advance

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RMA them you cant really fix faulty RAM

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1 minute ago, dragoon20005 said:

RMA them you cant really fix faulty RAM

So since i just got the ram try to return the faulty ram stick

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1 minute ago, Rocdaboss said:

So since i just got the ram try to return the faulty ram stick

Nvm i thought you said ram not rma so ill do that

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1 minute ago, Rocdaboss said:

So since i just got the ram try to return the faulty ram stick

if its a kit

 

you need to return both

Budget? Uses? Currency? Location? Operating System? Peripherals? Monitor? Use PCPartPicker wherever possible. 

Quote whom you're replying to, and set option to follow your topics. Or Else we can't see your reply.

 

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19 hours ago, UnderFact said:

Are the two sticks in the same color of slot?

That wouldn't really matter. That will just make them run in single channel mode. That's just an effect on performance, not usability. 

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