Nvdia surround broke my monitor

[jjohnthedon1]

Hi guys so today I was trying to set up nvdia surround and it freaked out and my monitor wouldn't come back on,

i can use the monitor via dvi port but no longer through the hdmi the monitor connects to the PC but shows no display,

iv already checked the gpu and it drives my other display via hdmi so it's just the monitor.

so question is, can I contact nvdia to replace my monitor as it was there software that broke it or what ? 

I don't no what to do ??

[Allshevski]

I can't believe that it could cause damage through HDMI output. Like power surge or what? Hmm..

[jjohnthedon1]

Just now, Allshevski said:

I can't believe that it could cause damage through HDMI output. Like power surge or what? Hmm..

I have no idea but when I got it back on via vga nvdia control panle had tried to force it to run 144hz 

[tomaatvk]

4 minutes ago, jjohnthedon1 said:

Hi guys so today I was trying to set up nvdia surround and it freaked out and my monitor wouldn't come back on,

i can use the monitor via dvi port but no longer through the hdmi the monitor connects to the PC but shows no display,

iv already checked the gpu and it drives my other display via hdmi so it's just the monitor.

so question is, can I contact nvdia to replace my monitor as it was there software that broke it or what ? 

I don't no what to do ??

It's probably not the monitor being broken. At the moment the GPU sees that monitor being connected to the HDMI port it will set up the faulty Nvidia surround settings you applied. You just have to get rid of those settings. Try doing a clean install of the drivers so it may delete the settings you made. It should work after that.

[orangecat]

There's no way your GPU broke your monitor. It's likely that static discharge or a faulty monitor is to blame.

[Enderman]

your monitor isnt broken

you just need to revert your display settings

[jjohnthedon1]

Just now, tomaatvk said:

It's probably not the monitor being broken. At the moment the GPU sees that monitor being connected to the HDMI port it will set up the faulty Nvidia surround settings you applied. You just have to get rid of those settings. Try doing a clean install of the drivers so it may delete the settings you made. It should work after that.

I disabled surround and nothing 

and clean driver install still nothing,

if I unplug my other monitors and reboot still nothing but works fine via vga 

[AshleyAshes]

1) It's highly unlikely that any GPU could kill the monitor.

2) You'd have to PROVE that the monitor was killed by the GPU, two things happening concurrently is not proof.

3) Have you even tried connecting DIFFERENT video source to the monitor input to test it?

[jjohnthedon1]

Just now, Enderman said:

your monitor isnt broken

you just need to revert your display settings

Iv done that and nothing will bring it back on, Iv plugged it directly into the motherboard and nothing and tierd my mates Xbox through it and nothing 

[SeanAngelo]

reset the settings on your monitor/s?

[tomaatvk]

2 minutes ago, jjohnthedon1 said:

I disabled surround and nothing 

and clean driver install still nothing,

if I unplug my other monitors and reboot still nothing but works fine via vga 

Did you actually select clean install or did you just reinstall the drivers? Did you also try to run the monitor off another PC?

[jjohnthedon1]

1 minute ago, tomaatvk said:

Did you actually select clean install or did you just reinstall the drivers? Did you also try to run the monitor off another PC?

Clean install and tried it with an Xbox and nothing 

[tomaatvk]

1 minute ago, jjohnthedon1 said:

Clean install and tried it with an Xbox and nothing 

Then it maybe changed the screen's firmware, try to put the monitor back to factory settings and it might work again. if not, bad luck because if I remember correctly the Nvidia configuration screen says that if you change certain stuff they are not liable for errors.

[Allshevski]

So contact your monitor manufacturer and they will help.

[Godlygamer23]

Moved to Graphics Cards.

[Bajantechnician]

13 minutes ago, jjohnthedon1 said:

I have no idea but when I got it back on via vga nvdia control panle had tried to force it to run 144hz 

you tried to force it to 144, or it did

[jjohnthedon1]

26 minutes ago, Bajantechnician said:

you tried to force it to 144, or it did

It did 

[Bajantechnician]

6 minutes ago, jjohnthedon1 said:

It did 

interesting, maybe the nvidia control panel tried to reflash the monitor refresh rate, and the monitor just cant display it

[Prysin]

If all fails, just get a Displayport hub from EVGA or XFX.