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Gigabyte returning unfinished card after RMA

TheNerdyCanadian
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So recently my 280X has been acting weird and i couldn't figure out why since it had came back from an RMA for dead mosfets in the summer along with my 7970 (both were fixed), I thought it was drivers so I did a clean install, tried different versions, etc. To no avail I decided to take off the cooler to see if it was a thermal issue, and what do I find? half of one of the thermal pads for the RAM was missing and it looked like it was cut with a play-doh knife...anyone know of this happening before, or is this a one off example of bad QC?IMG_20160304_141649.thumb.jpg.aa66d20548

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No, that's pretty typical of Gigabyte.

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3 hours ago, sushisharkjl said:

No, that's pretty typical of Gigabyte.

what's strange is my 7970 is perfectly fine as far as i can tell...

CPU - Ryzen 7 2700 CPU Cooler - Cooler Master ML240R Motherboard - ASUS X470-PRO RAM - Team Group Vulcan 2400Mhz 16GB GPU - EVGA RTX 2070 Black SSD - Kingston A400 120GB, ADATA SU650 1TB HDD - Seagate Barracuda 1TB PSU - Seasonic Focus+ 650W Case - Fractal Design Define C Keyboard - Corsair K60 Mouse - Logitech G602 Speakers - Logitech LS21 2.1 w/ sub Headphones - ATM 50X Racing Wheel - Logitech G27 Monitors -  ASUS VS228H-P x2

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Just now, TheNerdyCanadian said:

what's strange is my 7970 is perfectly fine as far as i can tell...

Google for Gigabyte QC. It's pretty shit.

 

My friend's GTX 760 Windforce literally came with a bent heatsink, like someone had dropped it.

Primary Build: i7-4790 · 16GB Hynix DDR3-1600 · Sapphire Tri-X R9 390x · NZXT S340 · Win10 Pro · Seagate Barracuda 1TB T_T

Portable: 2015 Retina Macbook Pro 13" · i5-5257u · 512GB PCIe SSD · Intel Iris 6100 T_T

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Damn that sucks, call them and demand a refund/RMA. Also I have a power color turbo duo R9 280X and the first one I got works like a charm. I still have it from December.

GPU: XFX RX 7900 XTX

CPU: Ryzen 7 7800X3D

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Just now, Orangeator said:

Damn that sucks, call them and demand a refund/RMA. Also I have a power color turbo duo R9 280X and the first one I got works like a charm. I still have it from December.

already setting it up, and my 7970 died a couple months ago, so maybe they copped out on that too

CPU - Ryzen 7 2700 CPU Cooler - Cooler Master ML240R Motherboard - ASUS X470-PRO RAM - Team Group Vulcan 2400Mhz 16GB GPU - EVGA RTX 2070 Black SSD - Kingston A400 120GB, ADATA SU650 1TB HDD - Seagate Barracuda 1TB PSU - Seasonic Focus+ 650W Case - Fractal Design Define C Keyboard - Corsair K60 Mouse - Logitech G602 Speakers - Logitech LS21 2.1 w/ sub Headphones - ATM 50X Racing Wheel - Logitech G27 Monitors -  ASUS VS228H-P x2

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3 minutes ago, sushisharkjl said:

Google for Gigabyte QC. It's pretty shit.

 

My friend's GTX 760 Windforce literally came with a bent heatsink, like someone had dropped it.

wow, that's pretty bad

CPU - Ryzen 7 2700 CPU Cooler - Cooler Master ML240R Motherboard - ASUS X470-PRO RAM - Team Group Vulcan 2400Mhz 16GB GPU - EVGA RTX 2070 Black SSD - Kingston A400 120GB, ADATA SU650 1TB HDD - Seagate Barracuda 1TB PSU - Seasonic Focus+ 650W Case - Fractal Design Define C Keyboard - Corsair K60 Mouse - Logitech G602 Speakers - Logitech LS21 2.1 w/ sub Headphones - ATM 50X Racing Wheel - Logitech G27 Monitors -  ASUS VS228H-P x2

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They spare no effort don't put in any effort in AMD products. Never go to them if you're buying a radeon GPU. 

i5 2400 | ASUS RTX 4090 TUF OC | Seasonic 1200W Prime Gold | WD Green 120gb | WD Blue 1tb | some ram | a random case

 

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Just now, Pohernori said:

They spare no effort in AMD products. Never go to them if you're buying a radeon GPU. 

yeah, i'm doing a full rebuild in the coming months, and i'm going either MSI or ASUS on a 980, i'm done with AMD, both bad drivers and Gigabyte being a PoS

CPU - Ryzen 7 2700 CPU Cooler - Cooler Master ML240R Motherboard - ASUS X470-PRO RAM - Team Group Vulcan 2400Mhz 16GB GPU - EVGA RTX 2070 Black SSD - Kingston A400 120GB, ADATA SU650 1TB HDD - Seagate Barracuda 1TB PSU - Seasonic Focus+ 650W Case - Fractal Design Define C Keyboard - Corsair K60 Mouse - Logitech G602 Speakers - Logitech LS21 2.1 w/ sub Headphones - ATM 50X Racing Wheel - Logitech G27 Monitors -  ASUS VS228H-P x2

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7 minutes ago, TheNerdyCanadian said:

yeah, i'm doing a full rebuild in the coming months, and i'm going either MSI or ASUS on a 980, i'm done with AMD, both bad drivers and Gigabyte being a PoS

Whoa what, I understand the Gigabyte problem, however AMD recent drivers like the 16.1 are not bad. I actually prefer them over Nvidia's.

GPU: XFX RX 7900 XTX

CPU: Ryzen 7 7800X3D

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Just now, Orangeator said:

Whoa what, I understand the Gigabyte problem, however AMD recent drivers like the 16.1 are not bad. I actually prefer them over Nvidia's.

i had to do a fresh windows install just to update past 15.12...

CPU - Ryzen 7 2700 CPU Cooler - Cooler Master ML240R Motherboard - ASUS X470-PRO RAM - Team Group Vulcan 2400Mhz 16GB GPU - EVGA RTX 2070 Black SSD - Kingston A400 120GB, ADATA SU650 1TB HDD - Seagate Barracuda 1TB PSU - Seasonic Focus+ 650W Case - Fractal Design Define C Keyboard - Corsair K60 Mouse - Logitech G602 Speakers - Logitech LS21 2.1 w/ sub Headphones - ATM 50X Racing Wheel - Logitech G27 Monitors -  ASUS VS228H-P x2

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Just now, TheNerdyCanadian said:

i had to do a fresh windows install just to update past 15.12...

Did you clear your cache from the old install? If you didn't that can cause that problem...

GPU: XFX RX 7900 XTX

CPU: Ryzen 7 7800X3D

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2 minutes ago, Orangeator said:

Did you clear your cache from the old install? If you didn't that can cause that problem...

clean install, used the utilitiy, everything possible, nothing past 15.12 would install, it crashed on extraction

CPU - Ryzen 7 2700 CPU Cooler - Cooler Master ML240R Motherboard - ASUS X470-PRO RAM - Team Group Vulcan 2400Mhz 16GB GPU - EVGA RTX 2070 Black SSD - Kingston A400 120GB, ADATA SU650 1TB HDD - Seagate Barracuda 1TB PSU - Seasonic Focus+ 650W Case - Fractal Design Define C Keyboard - Corsair K60 Mouse - Logitech G602 Speakers - Logitech LS21 2.1 w/ sub Headphones - ATM 50X Racing Wheel - Logitech G27 Monitors -  ASUS VS228H-P x2

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Just now, TheNerdyCanadian said:

clean install, used the utilitiy, everything possible, nothing past 15.12 would install, it crashed on extraction

Well that isn't AMD's fault. That sounds like the GPU problem. There is no reason for it not to work on a clean install unless it is a hardware problem. Did you make sure you got the right drivers for your GPU? As there are multiple drivers of 16.1 for different types of GPU's.

GPU: XFX RX 7900 XTX

CPU: Ryzen 7 7800X3D

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1 minute ago, Orangeator said:

Well that isn't AMD's fault. That sounds like the GPU problem. There is no reason for it not to work on a clean install unless it is a hardware problem. Did you make sure you got the right drivers for your GPU? As there are multiple drivers of 16.1 for different types of GPU's.

i selected windows 10 64-bit under the gpu driver section from their website, and downloaded it just like i have for the last 5 years...also it happened with 16.1, 16.1.1, and 16.2, but everything 15.12 and earlier worked

CPU - Ryzen 7 2700 CPU Cooler - Cooler Master ML240R Motherboard - ASUS X470-PRO RAM - Team Group Vulcan 2400Mhz 16GB GPU - EVGA RTX 2070 Black SSD - Kingston A400 120GB, ADATA SU650 1TB HDD - Seagate Barracuda 1TB PSU - Seasonic Focus+ 650W Case - Fractal Design Define C Keyboard - Corsair K60 Mouse - Logitech G602 Speakers - Logitech LS21 2.1 w/ sub Headphones - ATM 50X Racing Wheel - Logitech G27 Monitors -  ASUS VS228H-P x2

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Just now, TheNerdyCanadian said:

i selected windows 10 64-bit under the gpu driver section from their website, and downloaded it just like i have for the last 5 years...

Yeah, they have drivers for different series of GPU's. That is probably where you got confused.

http://support.amd.com/en-us/download

If you see while scrolling down on the left the drivers are for different series of GPU's. 200 series, 300 series... etc

GPU: XFX RX 7900 XTX

CPU: Ryzen 7 7800X3D

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5 minutes ago, Orangeator said:

Yeah, they have drivers for different series of GPU's. That is probably where you got confused.

http://support.amd.com/en-us/download

If you see while scrolling down on the left the drivers are for different series of GPU's. 200 series, 300 series... etc

please don't try to insult my intelligence... I didn't get confused...I go to the main page and on the right side it says "Drivers & Support" i hover my mouse over it and it shows a drop down, and on the left side it says "Latest AMD Radeon Drivers" and i select my OS and it takes me to this page http://support.amd.com/en-us/download/desktop?os=Windows+10+-+6456d9ee21046dc_AMDDownload.JPG.5b48f0e27a

CPU - Ryzen 7 2700 CPU Cooler - Cooler Master ML240R Motherboard - ASUS X470-PRO RAM - Team Group Vulcan 2400Mhz 16GB GPU - EVGA RTX 2070 Black SSD - Kingston A400 120GB, ADATA SU650 1TB HDD - Seagate Barracuda 1TB PSU - Seasonic Focus+ 650W Case - Fractal Design Define C Keyboard - Corsair K60 Mouse - Logitech G602 Speakers - Logitech LS21 2.1 w/ sub Headphones - ATM 50X Racing Wheel - Logitech G27 Monitors -  ASUS VS228H-P x2

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2 minutes ago, TheNerdyCanadian said:

please don't try to insult my intelligence... I didn't get confused...I go to the main page and on the right side it says "Drivers & Support" i hover my mouse over it and it shows a drop down, and on the left side it says "Latest AMD Radeon Drivers" and i select my OS and it takes me to this page http://support.amd.com/en-us/download/desktop?os=Windows+10+-+6456d9ee21046dc_AMDDownload.JPG.5b48f0e27a

I'm not trying to insult your intelligence in any way, shape, or form. I am/was just trying to help you out. Apparently you must have downloaded something different (not insulting your intelligence, it's an honest mistake) when you tried because driver packages do not just crash when you try to install them on the hardware they were designed for. Especially when it was a fresh install of Windows. It has to be a hardware problem as you have ruled out all software possibilities. Meaning the AMD drivers are broken for just you and no one else, or it is an incompatibility.

GPU: XFX RX 7900 XTX

CPU: Ryzen 7 7800X3D

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RMA'd my old 7950 windforce through Gigabyte. Came back in perfect condition and actually ran cooler/quieter than it did before. 

My Systems:

Main - Work + Gaming:

Spoiler

Woodland Raven: Ryzen 2700X // AMD Wraith RGB // Asus Prime X570-P // G.Skill 2x 8GB 3600MHz DDR4 // Radeon RX Vega 56 // Crucial P1 NVMe 1TB M.2 SSD // Deepcool DQ650-M // chassis build in progress // Windows 10 // Thrustmaster TMX + G27 pedals & shifter

F@H Rig:

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FX-8350 // Deepcool Neptwin // MSI 970 Gaming // AData 2x 4GB 1600 DDR3 // 2x Gigabyte RX-570 4G's // Samsung 840 120GB SSD // Cooler Master V650 // Windows 10

 

HTPC:

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SNES PC (HTPC): i3-4150 @3.5 // Gigabyte GA-H87N-Wifi // G.Skill 2x 4GB DDR3 1600 // Asus Dual GTX 1050Ti 4GB OC // AData SP600 128GB SSD // Pico 160XT PSU // Custom SNES Enclosure // 55" LG LED 1080p TV  // Logitech wireless touchpad-keyboard // Windows 10 // Build Log

Laptops:

Spoiler

MY DAILY: Lenovo ThinkPad T410 // 14" 1440x900 // i5-540M 2.5GHz Dual-Core HT // Intel HD iGPU + Quadro NVS 3100M 512MB dGPU // 2x4GB DDR3L 1066 // Mushkin Triactor 480GB SSD // Windows 10

 

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EXPERIMENTAL: Pinebook // 11.6" 1080p // Manjaro KDE (ARM)

NAS:

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Run DDU, then try reinstalling the new drivers. 

8 minutes ago, Orangeator said:

I'm not trying to insult your intelligence in any way, shape, or form. I am/was just trying to help you out. Apparently you must have downloaded something different (not insulting your intelligence, it's an honest mistake) when you tried because driver packages do not just crash when you try to install them on the hardware they were designed for. Especially when it was a fresh install of Windows. It has to be a hardware problem as you have ruled out all software possibilities. Meaning the AMD drivers are broken for just you and no one else, or it is an incompatibility.

It is possible for AMD drivers to crash or have errors/issues when installing. It's happened to me before. Even after running DDU. I just ran DDU a 2nd time and then re-tried and it worked. 

My Systems:

Main - Work + Gaming:

Spoiler

Woodland Raven: Ryzen 2700X // AMD Wraith RGB // Asus Prime X570-P // G.Skill 2x 8GB 3600MHz DDR4 // Radeon RX Vega 56 // Crucial P1 NVMe 1TB M.2 SSD // Deepcool DQ650-M // chassis build in progress // Windows 10 // Thrustmaster TMX + G27 pedals & shifter

F@H Rig:

Spoiler

FX-8350 // Deepcool Neptwin // MSI 970 Gaming // AData 2x 4GB 1600 DDR3 // 2x Gigabyte RX-570 4G's // Samsung 840 120GB SSD // Cooler Master V650 // Windows 10

 

HTPC:

Spoiler

SNES PC (HTPC): i3-4150 @3.5 // Gigabyte GA-H87N-Wifi // G.Skill 2x 4GB DDR3 1600 // Asus Dual GTX 1050Ti 4GB OC // AData SP600 128GB SSD // Pico 160XT PSU // Custom SNES Enclosure // 55" LG LED 1080p TV  // Logitech wireless touchpad-keyboard // Windows 10 // Build Log

Laptops:

Spoiler

MY DAILY: Lenovo ThinkPad T410 // 14" 1440x900 // i5-540M 2.5GHz Dual-Core HT // Intel HD iGPU + Quadro NVS 3100M 512MB dGPU // 2x4GB DDR3L 1066 // Mushkin Triactor 480GB SSD // Windows 10

 

WIFE'S: Dell Latitude E5450 // 14" 1366x768 // i5-5300U 2.3GHz Dual-Core HT // Intel HD5500 // 2x4GB RAM DDR3L 1600 // 500GB 7200 HDD // Linux Mint 19.3 Cinnamon

 

EXPERIMENTAL: Pinebook // 11.6" 1080p // Manjaro KDE (ARM)

NAS:

Spoiler

Home NAS: Pentium G4400 @3.3 // Gigabyte GA-Z170-HD3 // 2x 4GB DDR4 2400 // Intel HD Graphics // Kingston A400 120GB SSD // 3x Seagate Barracuda 2TB 7200 HDDs in RAID-Z // Cooler Master Silent Pro M 1000w PSU // Antec Performance Plus 1080AMG // FreeNAS OS

 

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14 minutes ago, Orangeator said:

I'm not trying to insult your intelligence in any way, shape, or form. I am/was just trying to help you out. Apparently you must have downloaded something different (not insulting your intelligence, it's an honest mistake) when you tried because driver packages do not just crash when you try to install them on the hardware they were designed for. Especially when it was a fresh install of Windows. It has to be a hardware problem as you have ruled out all software possibilities. Meaning the AMD drivers are broken for just you and no one else, or it is an incompatibility.

the issue wasn't with a fresh install, it was happening when i was updating them after months of windows being installed, the only way i was able to get a newer driver to install was a clean install of windows

CPU - Ryzen 7 2700 CPU Cooler - Cooler Master ML240R Motherboard - ASUS X470-PRO RAM - Team Group Vulcan 2400Mhz 16GB GPU - EVGA RTX 2070 Black SSD - Kingston A400 120GB, ADATA SU650 1TB HDD - Seagate Barracuda 1TB PSU - Seasonic Focus+ 650W Case - Fractal Design Define C Keyboard - Corsair K60 Mouse - Logitech G602 Speakers - Logitech LS21 2.1 w/ sub Headphones - ATM 50X Racing Wheel - Logitech G27 Monitors -  ASUS VS228H-P x2

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9 minutes ago, TheNerdyCanadian said:

the issue wasn't with a fresh install, it was happening when i was updating them after months of windows being installed, the only way i was able to get a newer driver to install was a clean install of windows

Oh, I thought you couldn't get it to install even after a fresh new install of Windows. That is why I was saying what you were saying didn't make any sense. My bad. Just uninstall the drivers and make sure all the cache is cleared from the installs and try again. There was no need to reinstall windows. Generally the problem is something simple, like a old folder left over after you installed the drivers that prevents the installer to overwrite it or something like that.

GPU: XFX RX 7900 XTX

CPU: Ryzen 7 7800X3D

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1 hour ago, Pohernori said:

They spare no effort in AMD products. Never go to them if you're buying a radeon GPU. 

Hi. Grammar Nazi here. "Spare no effort" means they go out of their way to make something good. I give you an F.

CPU i7 6700 Cooling Cryorig H7 Motherboard MSI H110i Pro AC RAM Kingston HyperX Fury 16GB DDR4 2133 GPU Pulse RX 5700 XT Case Fractal Design Define Mini C Storage Trascend SSD370S 256GB + WD Black 320GB + Sandisk Ultra II 480GB + WD Blue 1TB PSU EVGA GS 550 Display Nixeus Vue24B FreeSync 144 Hz Monitor (VESA mounted) Keyboard Aorus K3 Mechanical Keyboard Mouse Logitech G402 OS Windows 10 Home 64 bit

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6 hours ago, ivan134 said:

Hi. Grammar Nazi here. "Spare no effort" means they go out of their way to make something good. I give you an F.

 

Ah right, what was I writing? 

i5 2400 | ASUS RTX 4090 TUF OC | Seasonic 1200W Prime Gold | WD Green 120gb | WD Blue 1tb | some ram | a random case

 

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7 hours ago, TheNerdyCanadian said:

please don't try to insult my intelligence... I didn't get confused...I go to the main page and on the right side it says "Drivers & Support" i hover my mouse over it and it shows a drop down, and on the left side it says "Latest AMD Radeon Drivers" and i select my OS and it takes me to this page http://support.amd.com/en-us/download/desktop?os=Windows+10+-+64

 

Oh you use that?

 

I always use this just to be sure 

gghstt.jpg.63da02a688d6759aba6c2ad03a825

i5 2400 | ASUS RTX 4090 TUF OC | Seasonic 1200W Prime Gold | WD Green 120gb | WD Blue 1tb | some ram | a random case

 

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