Dead Sata Ports?

[Delnith]

Currently running an ASUS P8-Z77-V LX. I was putting in a new SSD today and when I shuffled the sata cables around, discovered that 2 ports are dead. I tried various cables and various drives with no success. The ports in question are the Sata 3 GB/s, ports 2 and 3. Is there a chance this is simply a driver issue or does it sound like a hardware fault. I do not think the board is under warranty but will contact ASUS tomorrow.

 

If I am out of luck, what is the best course or action. I know of SATA cards but hear they die quickly and often. Another option would be to buy a new motherboard but LGA 1155 boards are becoming few and far between from what I can see. A third and final option would be a new motherboard AND CPU because of the new socket. This would cost more money then I would like to spend though, but I suppose would be the last resort.

 

Thoughts?

[GDRRiley]

try to update the bios and follow your topics

[DunePilot]

Sounds like a hardware fault. RMA, live without them, or use a PCI-E SSD if you still need more space.

Id contact Asus and see what they say like you said. You already mentioned you tried various cables and drives... so.   ; \

[Delnith]

Sounds like a hardware fault. RMA, live without them, or use a PCI-E SSD if you still need more space.

Id contact Asus and see what they say like you said. You already mentioned you tried various cables and drives... so.   ; \

It now seems that the motherboard recognizes the HDD in the bios, but it is not seen in disk management and windows sees a removeable disk that it cannot access. But the HDD works if its connected to another port

[DunePilot]

After you get it to show up as a removable disk have you left it plugged in and done another reboot to see if if it shows up as a normal drive after a reboot? Its a fresh drive with nothing on it right so if it shows up can't you format it and you'll be able to access the data?

 

I honestly can't remember I have three drives in mine and just leave the SATA unplugged other than when I need a certain one (Win 7, Win 10, Snow Leopard). If I leave one plugged in it will show as a drive I can't access as well but that is because its formatted with an OS on it. I honestly can't remember but if its blank try formatting it and seeing if it then becomes usable. At least you have it showing up now.

 

Well...  overlooked the fact you said it works when hooked up to another port. Hope you figure it out, at least you have your two 6GB bandwidth ones working.

[Delnith]

After you get it to show up as a removable disk have you left it plugged in and done another reboot to see if if it shows up as a normal drive after a reboot? Its a fresh drive with nothing on it right so if it shows up can't you format it and you'll be able to access the data?

 

I honestly can't remember I have three drives in mine and just leave the SATA unplugged other than when I need a certain one (Win 7, Win 10, Snow Leopard). If I leave one plugged in it will show as a drive I can't access as well but that is because its formatted with an OS on it. I honestly can't remember but if its blank try formatting it and seeing if it then becomes usable. At least you have it showing up now.

 

Well...  overlooked the fact you said it works when hooked up to another port. Hope you figure it out, at least you have your two 6GB bandwidth ones working.

I tried and it still remains seen as a removeable drive that cannot be accessed. At this point Im trying to decide if I should get a new CPU/Mobo just cause its Cyber monday almost, or to spend on an older board