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How was your RMA process?

babadoctor
By babadoctor
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Never had to RMA somethinng :D

#RIPTopGear  This is the best thread ever: http://linustechtips.com/main/topic/53190-i-can-not-get-hard/ " French meetings are just people sitting in a semi-circle shouting at each other" -Dom Jolly  :lol:

My rig: 

   CPU: Pentium G3258 @ 4.5GHz | GPU: GTX 760 reference | PSU: Corsair RM750 | Cooler: Cooler Master Seidon 120V | Motherboard: Gigabyte B85M D3H | Case: NZXT S340 White | RAM: 8GB EVO Potenza @ 1600MHz | Storage: 3TB Seagate HDD, 60GB OCZ SSD, 620GB Toshiba HDD | Mouse: Steelseries Rival @1000 CPi |  OS: Windows 10 Pro | Phone: iPhone 6S 16GB  
http://linustechtips.com/main/topic/439354-why-nvidia/
 
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Better than great, seeing as I've never had defective parts  :D

Project White Lightning (My ITX Gaming PC): Core i5-4690K | CRYORIG H5 Ultimate | ASUS Maximus VII Impact | HyperX Savage 2x8GB DDR3 | Samsung 850 EVO 250GB | WD Black 1TB | Sapphire RX 480 8GB NITRO+ OC | Phanteks Enthoo EVOLV ITX | Corsair AX760 | LG 29UM67 | CM Storm Quickfire Ultimate | Logitech G502 Proteus Spectrum | HyperX Cloud II | Logitech Z333

Benchmark Results: 3DMark Firestrike: 10,528 | SteamVR VR Ready (avg. quality 7.1) | VRMark 7,004 (VR Ready)

 

Other systems I've built:

Core i3-6100 | CM Hyper 212 EVO | MSI H110M ECO | Corsair Vengeance LPX 1x8GB DDR4  | ADATA SP550 120GB | Seagate 500GB | EVGA ACX 2.0 GTX 1050 Ti | Fractal Design Core 1500 | Corsair CX450M

Core i5-4590 | Intel Stock Cooler | Gigabyte GA-H97N-WIFI | HyperX Savage 2x4GB DDR3 | Seagate 500GB | Intel Integrated HD Graphics | Fractal Design Arc Mini R2 | be quiet! Pure Power L8 350W

 

I am not a professional. I am not an expert. I am just a smartass. Don't try and blame me if you break something when acting upon my advice.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

...why are you still reading this?

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My RMA process with NZXT was just great. It made me put them at the top of my PC vendor list.

earnie

you still havent changed your profile gif

OFF TOPIC: I suggest every poll from now on to have "**CK EA" option instead of "Other"

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went well that time I ordered 2 motherboards

~New~  BoomBerryPi project !  ~New~


new build log : http://linustechtips.com/main/topic/533392-build-log-the-scrap-simulator-x/?p=7078757 (5 screen flight sim for 620$ CAD)LTT Web Challenge is back ! go here  :  http://linustechtips.com/main/topic/448184-ltt-web-challenge-3-v21/#entry601004

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Acer sucks!

 

Spoiler

|| Asrock Z68 Extreme 3 Gen 3 || i5 3570 @3.5GHz || Zalman CNPS10X Optima || 8GB RAM HyperX Fury Blue @ 1600MHz || Thermaltake Berlin 630W || Zalman Z11 || Gainward Phantom GTX 970 || 120GB Kingston V300  (Gift) + 1TB  WD Green

 

Phone: Xiaomi Redmi Note 8

Tablet: iPad Mini 2

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Why do i have to change my avatar?! Are you the LTT avatar police :huh:  :rolleyes:  :P

LTT AVATAR POLICE

TOO MANY FLASHING IMAGES

BAN

BAN

BAN

OFF TOPIC: I suggest every poll from now on to have "**CK EA" option instead of "Other"

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You joker, i would have been contacted already...it is fine.

i was kidding xD i had a profile like this before:

f36129462f3b64e5668bd0f47da085fd.gif

the admins raped me

OFF TOPIC: I suggest every poll from now on to have "**CK EA" option instead of "Other"

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How was your rma return process if you had to?

 

I cri erritim

 

I've sent back Corsair's V2000 but they gave me the wrong address as they moved warehouse, I received a V2100 after 2 months without a head set, which randomly died 3 months later while on my head, I then sent that back and received a H2100 which came with a faulty USB dongle, I requested RMA yet again, then their UPS driver never showed up.... LOL I then had no headset while I waited for them to stock the dongles and woke them back up via their RMA site to send me a dongle....

 

GG Corsair, GG.

Spoiler

Chernobyl

AMD FX8350 @ 5GHz | Asus Sabretooth 990FX R2 | 16GB HyperX Savage @1950mhz CL9 | 120GB Kingston SSDNow

EK AMD LTX CSQ | XSPC D5 Dual Bay | Alphacool NexXxoS XT45 240mm & Coolgate Triple HD360

 

Spoiler

Kraken

Intel i5 4670K Bare Die 4.9GHz | ASUS Maximus VII Ranger Z97 | 16GB HyperX Savage 2400MHz | Samsung EVO 250GB

EK Supremecy EVO & EK-MOSFET M7G  | Dual 360mm Rads | Primochill CTR Phase II w/D5 | MSI GTX970 1670MHz/8000MHz

 

Graphic Design Student & Overall Nerd

 

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Asus : Never actually went and did the RMA, due to high cost

Was asked to pay over $150(including cost of me shipping to them) to get a bent pin in intel's terrible CPU socket repaired. Told myself "f it" and just went and bought a cheaper motherboard with the money instead.

 

Corsair : The overall RMA process itself was smooth, too bad the quality wasn't there.

Headset(hs1a) broke 2 months after purchase, had to pay for shipping to the US($25), they shipped it back with UPS, they left the new headphones in front of my door, never knocked or rang, I know, I saw the guy coming and was watching him through the little spy hole on the door, waiting for him to knock/ring. Two months later, they broke again, in the same way(no audio in the right cup), what a terrible build quality, went and used my money to buy a better pair of headphones from Superlux, had them for over 2 years now.

 

Western Digital : Overall satisfied with it the RMA process. Was quick and easy.

Had to pay for shipping within Canada($10), they got the dead drive, was sent back a refurb drive. Re-sold the drive on ebay. Since I never got any complaint about it, I'm guessing it was working.

 

Logitech : Overall very satisfied with it. Especially since I didn't have to pay a cent. To get there was a bit annoying though.

This one was a bit of a hassle, the guy I was in talk with obviously didn't read anything I was sending them, kept telling me to do stuff I had already done long ago on how to troubleshoot my controller. After 2 weeks like that he finally understood the controller wasn't working and Logitech sent me a brand new controller, free of charge. Didn't have to send my old broken controller or anything.

 

NCIX #1 : Fast and Easy. Wish I had VIP back then to save on shipping cost, but oh well.

Received an item that was DOA, I opened a RMA ticket, had to pay for shipping back ($6), they got the item, 2 days later they shipped a replacement. Never really had to speak to anybody. That was good.

 

NCIX #2 : Replacement sent, at no cost. Just had to explain my case to them.

Ordered a can of compressed air, the plastic bit was broken during shipping, making it unusable, they sent me a new one after I explained my case, didn't have to ship back the broken (and useless) can.

CPU: AMD Ryzen 3700x / GPU: Asus Radeon RX 6750XT OC 12GB / RAM: Corsair Vengeance LPX 2x16GB DDR4-3200
MOBO: MSI B450m Gaming Plus / NVME: Corsair MP510 240GB / Case: TT Core v21 / PSU: Seasonic 750W / OS: Bazzite

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I've exclusively RMA's through the retailer and it's been great every time.

Arcturus(log here): Intel Core i7 6700K // MSI 980 Ti Gaming 6G(1454/1995) // Kingston HyperX Fury DDR4 2133MHz 16GB //  MSI XPower Gaming Titanium Edition // Samsung 850 EVO 500GB // WD Black 2TB // Corsair 760T // Corsair RM850i

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