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BSOD when installing stuf? + CPU FAN error

pepsimaxl
By pepsimaxl
in Troubleshooting
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Go to solution Solved by YoYo155,

The dump indicates a 4.251GHz @ 1.21v overclock.

Please revert back to default in-order to receive further help otherwise it's a wast of time.

5: kd> !cpuinfo
CP F/M/S Manufacturer MHz PRCB Signature MSR 8B Signature Features
5 6,60,3 GenuineIntel 4251 0000000700000000 21193ffe
Cached Update Signature 0000000700000000
Initial Update Signature 0000000700000000
5: kd> !sysinfo machineid
Machine ID Information [From Smbios 2.7, DMIVersion 39, Size=3189]
BiosMajorRelease = 4
BiosMinorRelease = 6
BiosVendor = American Megatrends Inc.
BiosVersion = 0903
BiosReleaseDate = 05/06/2013
SystemManufacturer = ASUS
SystemProductName = All Series
SystemFamily = ASUS MB
SystemVersion = System Version
SystemSKU = All
BaseBoardManufacturer = ASUSTeK COMPUTER INC.
BaseBoardProduct = Z87-PRO
BaseBoardVersion = Rev 1.xx
5: kd> !sysinfo cpuinfo
[CPU Information]
~MHz = REG_DWORD 4251
Component Information = REG_BINARY 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
Configuration Data = REG_FULL_RESOURCE_DESCRIPTOR ff,ff,ff,ff,ff,ff,ff,ff,0,0,0,0,0,0,0,0
Identifier = REG_SZ Intel64 Family 6 Model 60 Stepping 3
ProcessorNameString = REG_SZ Intel® Core i7-4770K CPU @ 3.50GHz
Update Signature = REG_BINARY 0,0,0,0,7,0,0,0
Update Status = REG_DWORD 2
VendorIdentifier = REG_SZ GenuineIntel
MSR8B = REG_QWORD 700000000

Processor may be overclocked!
Expected Frequency: 3500
Actual Frequency: 4251
Overclock Ratio: 1.21

 

Other then that make sure your PSU is Haswell compatible and that you have adequate cooling.

Posted

I keep getting Randomly BSOD, i think it happends when i install programs on my pc.

Also when i turn on the PC i get a Error that the CPU fan is not connected. when it cleary is spinning and connected like it should.

I Builded this PC yesterday and i had a few problems but it works now ( i think :P)

 

Dump files: http://www.mediafire.com/?ev757xag25d40et

 

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https://linustechtips.com/topic/38985-bsod-when-installing-stuf-cpu-fan-error/
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Overclocked??

<p>Mobo - Asus P9X79 LE ----------- CPU - I7 4930K @ 4.4GHz ------ COOLER - Custom Loop ---------- GPU - R9 290X Crossfire ---------- Ram - 8GB Corsair Vengence Pro @ 1866 --- SSD - Samsung 840 Pro 128GB ------ PSU - Corsair AX 860i ----- Case - Corsair 900D

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Did you do any overclocks and and is the CPU fan plugged into the CPU fan header?

No, i dident do any overclocks. im also using regular CPU fan that you get when you buy i7 4770k.

and im sure it is connected to CPU FAN header. it says so under it on the MOBO

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No, i dident do any overclocks. im also using regular CPU fan that you get when you buy i7 4770k.

and im sure it is connected to CPU FAN header. it says so under it on the MOBO

Ok.

 

Have you changed any boot or sata options in the bios? 

Nova doctrina terribilis sit perdere

Audio format guides: Vinyl records | Cassette tapes

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BTW: im running this

Windows 7 ultimate

i7 4770k

z87-pro

Gainward gtx 770

silerstone 750 PSU

Seagate barracuda 1tb

Corsair Vengeance DDR3 1600MHz 8GB

A Samsung CD reader

Can't you just permanently change boot order in bios?

Specs: CPU: i5 3570k @4.5Ghz CPUcooler: Corsair H80 RAM: 16GB Corsair Vengeance @1833Mhz MOBO: MSI Z77A-GD65 GPU: MSI Geforce GTX 670 PE OC PSU: Corsair TX850 FANS: 5x Noctua NF-F12 CASE: Fractal Design Define R4 Windowed with Adjust 108 Fan Controller

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Have you tried all the usual stuff, drivers and such. Because it's a new build are you sure you have all the necessary drivers? Or the right drivers?

I am good at computer

Spoiler

Motherboard: Gigabyte G1 sniper 3 | CPU: Intel 3770k @5.1Ghz | RAM: 32Gb G.Skill Ripjaws X @1600Mhz | Graphics card: EVGA 980 Ti SC | HDD: Seagate barracuda 3298534883327.74B + Samsung OEM 5400rpm drive + Seatgate barracude 2TB | PSU: Cougar CMX 1200w | CPU cooler: Custom loop

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i did, but Because of the CPU fan error i always have to go in BIOS and boot with HDD.

I see. Are you're temps okay?

Specs: CPU: i5 3570k @4.5Ghz CPUcooler: Corsair H80 RAM: 16GB Corsair Vengeance @1833Mhz MOBO: MSI Z77A-GD65 GPU: MSI Geforce GTX 670 PE OC PSU: Corsair TX850 FANS: 5x Noctua NF-F12 CASE: Fractal Design Define R4 Windowed with Adjust 108 Fan Controller

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Have you tried all the usual stuff, drivers and such. Because it's a new build are you sure you have all the necessary drivers? Or the right drivers?

i updated almost everything, in windows update there are 4 important updates that wont install. i just get a error every time i try

 

I see. Are you're temps okay?

i just Ran Prime95 and the CPU temps when to 72 degrees celsius and then the pc froze and gave me the BSOD

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i updated almost everything, in windows update there are 4 important updates that wont install. i just get a error every time i try

 

i just Ran Prime95 and the CPU temps when to 72 degrees celsius and then the pc froze and gave me the BSOD

What are the updates, can you see what they are before installing them. Also, on the last generation of intel processors the maximum recommended temperatures were 67 excluding anything higher than a 3770k.... However you don't really start seeing BSOD problems until 90 degrees

I am good at computer

Spoiler

Motherboard: Gigabyte G1 sniper 3 | CPU: Intel 3770k @5.1Ghz | RAM: 32Gb G.Skill Ripjaws X @1600Mhz | Graphics card: EVGA 980 Ti SC | HDD: Seagate barracuda 3298534883327.74B + Samsung OEM 5400rpm drive + Seatgate barracude 2TB | PSU: Cougar CMX 1200w | CPU cooler: Custom loop

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Also when i turn on the PC i get a Error that the CPU fan is not connected. when it cleary is spinning and connected like it should.

Is it just the low RPM monitor? You can overcome that by going into the BIOS -> Monitor -> 'CPU Fan Speed Low Limit' and set it to a lower RPM or simply to ignore.

Not sure why the Intel cooler would trigger that though, normally only on aftermarket solutions...

As for the windows updates, I've found that sometimes doing them individually helps.

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There's something wrong with your CPU cache according to all 4 of the dump files you uploaded. As it's new RMA it, I would say it's a dud.

Windbg report

WHEA_UNCORRECTABLE_ERROR (124)A fatal hardware error has occurred. Parameter 1 identifies the type of errorsource that reported the error. Parameter 2 holds the address of theWHEA_ERROR_RECORD structure that describes the error conditon.Arguments:Arg1: 0000000000000000, Machine Check ExceptionArg2: fffffa8008203028, Address of the WHEA_ERROR_RECORD structure.Arg3: 00000000ff800000, High order 32-bits of the MCi_STATUS value.Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.Debugging Details:------------------BUGCHECK_STR:  0x124_GenuineIntelCUSTOMER_CRASH_COUNT:  1DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULTPROCESS_NAME:  WinSAT.exeCURRENT_IRQL:  fSTACK_TEXT:  fffff880`009bbb58 fffff800`031faa3b : 00000000`00000124 00000000`00000000 fffffa80`08203028 00000000`ff800000 : nt!KeBugCheckExfffff880`009bbb60 fffff800`02d8e443 : 00000000`00000001 fffffa80`0820aa60 00000000`00000000 fffffa80`0820aab0 : hal!HalBugCheckSystem+0x1e3fffff880`009bbba0 fffff800`031fa700 : 00000000`00000728 fffffa80`0820aa60 fffff880`009bbf30 fffff880`009bbf00 : nt!WheaReportHwError+0x263fffff880`009bbc00 fffff800`031fa052 : fffffa80`0820aa60 fffff880`009bbf30 fffffa80`0820aa60 00000000`00000000 : hal!HalpMcaReportError+0x4cfffff880`009bbd50 fffff800`031f9f0d : 00000000`00000008 00000000`00000001 fffff880`009bbfb0 00000000`00000000 : hal!HalpMceHandler+0x9efffff880`009bbd90 fffff800`031ede88 : 00000000`00000000 fffffa80`08fe2680 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55fffff880`009bbdc0 fffff800`02c764ec : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40fffff880`009bbdf0 fffff800`02c76353 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6cfffff880`009bbf30 fffff880`05340a23 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153fffff880`06e330f0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgmms1!VIDMM_GLOBAL::ReferenceDmaBuffer+0x9afSTACK_COMMAND:  kbFOLLOWUP_NAME:  MachineOwnerMODULE_NAME: hardwareIMAGE_NAME:  hardwareDEBUG_FLR_IMAGE_TIMESTAMP:  0FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHEBUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHEFollowup: MachineOwner

HTTP/2 203

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There's something wrong with your CPU cache according to all 4 of the dump files you uploaded. As it's new RMA it, I would say it's a dud.

Windbg report

WHEA_UNCORRECTABLE_ERROR (124)A fatal hardware error has occurred. Parameter 1 identifies the type of errorsource that reported the error. Parameter 2 holds the address of theWHEA_ERROR_RECORD structure that describes the error conditon.Arguments:Arg1: 0000000000000000, Machine Check ExceptionArg2: fffffa8008203028, Address of the WHEA_ERROR_RECORD structure.Arg3: 00000000ff800000, High order 32-bits of the MCi_STATUS value.Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.Debugging Details:------------------BUGCHECK_STR:  0x124_GenuineIntelCUSTOMER_CRASH_COUNT:  1DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULTPROCESS_NAME:  WinSAT.exeCURRENT_IRQL:  fSTACK_TEXT:  fffff880`009bbb58 fffff800`031faa3b : 00000000`00000124 00000000`00000000 fffffa80`08203028 00000000`ff800000 : nt!KeBugCheckExfffff880`009bbb60 fffff800`02d8e443 : 00000000`00000001 fffffa80`0820aa60 00000000`00000000 fffffa80`0820aab0 : hal!HalBugCheckSystem+0x1e3fffff880`009bbba0 fffff800`031fa700 : 00000000`00000728 fffffa80`0820aa60 fffff880`009bbf30 fffff880`009bbf00 : nt!WheaReportHwError+0x263fffff880`009bbc00 fffff800`031fa052 : fffffa80`0820aa60 fffff880`009bbf30 fffffa80`0820aa60 00000000`00000000 : hal!HalpMcaReportError+0x4cfffff880`009bbd50 fffff800`031f9f0d : 00000000`00000008 00000000`00000001 fffff880`009bbfb0 00000000`00000000 : hal!HalpMceHandler+0x9efffff880`009bbd90 fffff800`031ede88 : 00000000`00000000 fffffa80`08fe2680 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55fffff880`009bbdc0 fffff800`02c764ec : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40fffff880`009bbdf0 fffff800`02c76353 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6cfffff880`009bbf30 fffff880`05340a23 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153fffff880`06e330f0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgmms1!VIDMM_GLOBAL::ReferenceDmaBuffer+0x9afSTACK_COMMAND:  kbFOLLOWUP_NAME:  MachineOwnerMODULE_NAME: hardwareIMAGE_NAME:  hardwareDEBUG_FLR_IMAGE_TIMESTAMP:  0FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHEBUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHEFollowup: MachineOwner

Could you explain it a little more? and mayby how to fix :S?

 

Is it just the low RPM monitor? You can overcome that by going into the BIOS -> Monitor -> 'CPU Fan Speed Low Limit' and set it to a lower RPM or simply to ignore.

Not sure why the Intel cooler would trigger that though, normally only on aftermarket solutions...

As for the windows updates, I've found that sometimes doing them individually helps.

Fixed the fan problem not everything works Smooth but the BSOD....

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There's something wrong with your CPU cache according to all 4 of the dump files you uploaded. As it's new RMA it, I would say it's a dud.

 

I googled the 'Failure_Bucket_ID' and it came back with this thread, http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/windows-experience-index-bsod-at-run-assessment/7bc68967-cc7e-4a8a-a6be-23c17aa8bf6d, perhaps pepsimaxl could try a BIOS update since that fixed it for them. Might be worth a shot, since RMA'ing the CPU straight away is a rather drastic IMO.

 

 

Fixed the fan problem not everything works Smooth but the BSOD....

How did you do it? Or was it the solution I posted?

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I googled the 'Failure_Bucket_ID' and it came back with this thread, http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/windows-experience-index-bsod-at-run-assessment/7bc68967-cc7e-4a8a-a6be-23c17aa8bf6d, perhaps pepsimaxl could try a BIOS update since that fixed it for them. Might be worth a shot, since RMA'ing the CPU straight away is a rather drastic IMO.

 

How did you do it? Or was it the solution I posted?

i had my fan connector in CPU_FAN_Opt

so i switched it to the CPU_FAN and it worked

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I googled the 'Failure_Bucket_ID' and it came back with this thread, http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/windows-experience-index-bsod-at-run-assessment/7bc68967-cc7e-4a8a-a6be-23c17aa8bf6d, perhaps pepsimaxl could try a BIOS update since that fixed it for them. Might be worth a shot, since RMA'ing the CPU straight away is a rather drastic IMO.

 

How did you do it? Or was it the solution I posted?

also can you help me find drivers for my MOBO z87-pro

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also can you help me find drivers for my MOBO z87-pro

Yup, there is a BIOS update available for your board. V1205. Give that a go first, if you need a hand/instructions for updating the BIOS on a EUFI Asus board gimmie a shout.

Said update and the rest of the drivers are available from here. http://www.asus.com/Motherboards/Z87PRO/#support_Download_30, I'm guessing you're on 7 x64.

I would recommend getting your drivers (excluding graphics) using a program called 'Driver Genius' as the ones on Asus's site normally aren't the latest. There may be other programs that's just the one I use.

Tom

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The dump indicates a 4.251GHz @ 1.21v overclock.

Please revert back to default in-order to receive further help otherwise it's a wast of time.

5: kd> !cpuinfo
CP F/M/S Manufacturer MHz PRCB Signature MSR 8B Signature Features
5 6,60,3 GenuineIntel 4251 0000000700000000 21193ffe
Cached Update Signature 0000000700000000
Initial Update Signature 0000000700000000
5: kd> !sysinfo machineid
Machine ID Information [From Smbios 2.7, DMIVersion 39, Size=3189]
BiosMajorRelease = 4
BiosMinorRelease = 6
BiosVendor = American Megatrends Inc.
BiosVersion = 0903
BiosReleaseDate = 05/06/2013
SystemManufacturer = ASUS
SystemProductName = All Series
SystemFamily = ASUS MB
SystemVersion = System Version
SystemSKU = All
BaseBoardManufacturer = ASUSTeK COMPUTER INC.
BaseBoardProduct = Z87-PRO
BaseBoardVersion = Rev 1.xx
5: kd> !sysinfo cpuinfo
[CPU Information]
~MHz = REG_DWORD 4251
Component Information = REG_BINARY 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
Configuration Data = REG_FULL_RESOURCE_DESCRIPTOR ff,ff,ff,ff,ff,ff,ff,ff,0,0,0,0,0,0,0,0
Identifier = REG_SZ Intel64 Family 6 Model 60 Stepping 3
ProcessorNameString = REG_SZ Intel® Core i7-4770K CPU @ 3.50GHz
Update Signature = REG_BINARY 0,0,0,0,7,0,0,0
Update Status = REG_DWORD 2
VendorIdentifier = REG_SZ GenuineIntel
MSR8B = REG_QWORD 700000000

Processor may be overclocked!
Expected Frequency: 3500
Actual Frequency: 4251
Overclock Ratio: 1.21

 

Other then that make sure your PSU is Haswell compatible and that you have adequate cooling.

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Ah if it's overclocked, put it back to stock before you start complaining about BSODs. And as I said in my previous post, if it remains broken after reverting to stock, your CPU's probably dud, so RMA it. It's entirely possible it was damaged in shipping/manufacture or never worked at all (bad dye etc).

HTTP/2 203

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Stupid me! when i was installing my CPU i acidently hit the TPU switch, and the board was set to Extreme overlclock ....

i switched it back and it works perfectly :D!

Thanks for all your help guys! love ya all!!

 

Glad I could help.

 

Your avatar just got a whole lot more real....

 

I was thinking just that.

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