Why you do dis Steam.

[Sandvich]

Everyone have probably heard of the steam giving out refunds. But I have a problem, I don't know where this post might belong so I put it in this section. I wanted a refund for bioshock triple pack that I bought for a lot more than the current price and I wanted a refund but I had racked up almost 7 hours on it because I had left it on and forgot about it, Because I bought it 3 days ago I didn't play any of the other bioshocks. So instead of asking for a refund, I asked for them to return the difference of the two bundles ensuring I wouldn't buy another game with the money if I had returned it, but sadly I got denied. Does anyone know what can I do now? 

[JuztBe]

Everyone have probably heard of the steam giving out refunds. But I have a problem, I don't know where this post might belong so I put it in this section. I wanted a refund for bioshock triple pack that I bought for a lot more than the current price and I wanted a refund but I had racked up almost 7 hours on it because I had left it on and forgot about it, Because I bought it 3 days ago I didn't play any of the other bioshocks. So instead of asking for a refund, I asked for them to return the difference of the two bundles ensuring I wouldn't buy another game with the money if I had returned it, but sadly I got denied. Does anyone know what can I do now? 

Ask for a refund. If you'll get denied again, well, Bioshock is great series, worth the cash

[Sandvich]

Ask for a refund. If you'll get denied again, well, Bioshock is great series, worth the cash

I bought it for 21.60 cad it is like $9 right now, It would be great if I could buy another game with the other money. And I already asked twice.

[mrswagbhinav]

You can only get a refund if you've played less than 2 hours and you've owned the game for under 14 days.

[JuztBe]

I bought it for 21.60 cad it is like $9 right now, It would be great if I could buy another game with the other money. And I already asked twice.

You can't really do anything then. You can't prove steam that game was on by mistake, not that they care anyway.

[Sandvich]

You can only get a refund if you've played less than 2 hours and you've owned the game for under 14 days.

I have owned it for only 3 days and it says they don't usually refund games that break this rule. I have a friend who also bought bioshock in march and had 0 hours but he got a refund.

[GeeZillion]

Everyone have probably heard of the steam giving out refunds. But I have a problem, I don't know where this post might belong so I put it in this section. I wanted a refund for bioshock triple pack that I bought for a lot more than the current price and I wanted a refund but I had racked up almost 7 hours on it because I had left it on and forgot about it, Because I bought it 3 days ago I didn't play any of the other bioshocks. So instead of asking for a refund, I asked for them to return the difference of the two bundles ensuring I wouldn't buy another game with the money if I had returned it, but sadly I got denied. Does anyone know what can I do now? 

well you said you played it for 7 hours and 2 hours is the max for a refund it doesnt matter if you left it on or what happened its its over 2 hours its over 2 hours

[Enderman]

I bought it for 21.60 cad it is like $9 right now, It would be great if I could buy another game with the other money. And I already asked twice.

really?

you're asking them to break their own rules because you "accidentally" left the game on and need your $12.60 back?

..............

[Sandvich]

really?

you're asking them to break their own rules because you "accidentally" left the game on and need your $12.60 back?

..............

I am not asking to return the game for 21.60 but to give me the back the extra money I spent.

[GeeZillion]

I have owned it for only 3 days and it says they don't usually refund games that break this rule. I have a friend who also bought bioshock in march and had 0 hours but he got a refund.

 

well you said you played it for 7 hours and 2 hours is the max for a refund it doesnt matter if you left it on or what happened its its over 2 hours its over 2 hours

 

EDIT: its had it for 2 weeks MAX and 2 hour play time MAX not you pick one you cant own it for 1 day and have 12 hours play time and refund same as you can have it for 1 month with 0 hour playtime and get a refund 

[Lays]

You can only get a refund if you've played less than 2 hours and you've owned the game for under 14 days.

 

 

You can get a refund if it's older than that, I got a refund on H1Z1 (0 hours played) and Cities Skylines (33 minutes played) both games were bought in March.

[Guest Kloaked]

Even so, they're not going to be lenient with refunds being new.

 

 

You can get a refund if it's older than that, I got a refund on H1Z1 (0 hours played) and Cities Skylines (33 minutes played) both games were bought in March.

 

He played 7 hours though.

[Lays]

Even so, they're not going to be lenient with refunds being new.

 

 

 

He played 7 hours though.

 

 

Yes I was talking about "can't own the game for longer than 14 days" part.

[GeeZillion]

I am not asking to return the game for 21.60 but to give me the back the extra money I spent.

thats like going to a gas station3 days later after you drank half and pop and becse its 50 cents cheaper now you want you 50 cents back it doest work that way

 

thats the reason you know when the steam sales are and know to wait till the last day to buy becase that when pretty much all the games there where on sale go back on sale

[Guest Kloaked]

Yes I was talking about "can't own the game for longer than 14 days" part.

 

u rite u rite

[Lays]

u rite u rite

 

tru

[mrswagbhinav]

thats like going to a gas station3 days later after you drank half and pop and becse its 50 cents cheaper now you want you 50 cents back it doest work that way

thats the reason you know when the steam sales are and know to wait till the last day to buy becase that when pretty much all the games there where on sale go back on sale

Still, if you buy a game before a sale and you refund it to rebuy the game, Valve doesn't consider it abuse.

[Sandvich]

Even so, they're not going to be lenient with refunds being new.

 

 

 

He played 7 hours though.

The reason steam doesnt allow refunds over 2 hours is because if you finish the game you can return it essentially playing the game for free, I am NOT asking for a refund.

[GeeZillion]

Still, if you buy a game before a sale and you refund it to rebuy the game, Valve doesn't consider it abuse.

yes that's fine but not when you have 7 hours on it

[GeeZillion]

The reason steam doesnt allow refunds over 2 hours is because if you finish the game you can return it essentially playing the game for free, I am NOT asking for a refund.

rules are rules you shouldn't of left it on its not their fault you left the game on when you didn't want to be more responsible 

[Sandvich]

yes that's fine but not when you have 7 hours on it

What if I buy the triple pack again and then ask them to return it? Or just ask them to return the difference. 

[Guest Kloaked]

The reason steam doesnt allow refunds over 2 hours is because if you finish the game you can return it essentially playing the game for free, I am NOT asking for a refund.

 

I know what you mean, but since you have 7 hours played they can't do anything for you.

 

The refund system is new and unfortunately it's not going to work for ya' in this instance, mate.

[GeeZillion]

What if I buy the triple pack again and then ask them to return it? Or just ask them to return the difference. 

i dont think you can buy games for you self that you already have

[Unlikelyjoker]

u rite u rite

He is da true shizzle

[Jonathan W]

Everyone have probably heard of the steam giving out refunds. But I have a problem, I don't know where this post might belong so I put it in this section. I wanted a refund for bioshock triple pack that I bought for a lot more than the current price and I wanted a refund but I had racked up almost 7 hours on it because I had left it on and forgot about it, Because I bought it 3 days ago I didn't play any of the other bioshocks. So instead of asking for a refund, I asked for them to return the difference of the two bundles ensuring I wouldn't buy another game with the money if I had returned it, but sadly I got denied. Does anyone know what can I do now? 

 

Rules are rules. You played it more than 2 hours theyre not going to flex the rules for you so youre S.O.L my friend.