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RAM won't fit into slot on a laptop

Go to solution Solved by Neil,

I got the arms like this, I think it's the inner metal part you're refferring to yeah? So I have to have them pulled out while inserting in the ram?

 

Yeah. They hold down the ram when you put it in. They will snap down once it's inserted. Basically you put the ram in at ~45degrees, and once it's inserted, you press down and it will click into place.

 

I bought two so-dimm Ram modules to replace the one 2gb I have in my laptop for 4gb.

I took out the Ram that was already in there, installed the new ram in it's place no problem but when I got to the other ram slot it seemed impossible to fit.

 

This is the slot

http://i.imgur.com/9fBSwHG.jpg

And this is trying to install it, pushing hard in at different angles. It still doesn't budge in.

http://i.imgur.com/oEoitpx.jpg

I decided to try and boot with the ram looking like this, you can see the gold isn't in the slot, the notch has room in front of it and the hooks to hold it down aren't where they're supposed to be

http://i.imgur.com/gOynhsf.jpg

After booting I see that only one ram slot is being read. Any ideas, I've been trying to push it for half an hour and even using the old ram and the ram in the first slot, nothing fits. It's a Lenovo G550, customer support treats you like an idiot and only gives you information you should already know

 

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From the looks of it you don't have the little pin up. Try pushing it down, it should pop up and the RAM slot should rotate upwards, allowing you to install it, and push the pin back down.

 

(I'm not the best with laptops, so I may be wrong)

post-136351-0-07035400-1431299383.png

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did you release the retention arms?

 eGPU Setup: Macbook Pro 13" 16GB DDR3 RAM, 512GB SSD, i5 3210M, GTX 980 eGPU

New PC: i7-4790k, Corsair H100iGTX, ASrock Fatal1ty Z97 Killer, 24GB Ram, 850 EVO 256GB SSD, 1TB HDD, GTX 1080 Fractal Design R4, EVGA Supernova G2 650W

 

 

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Those retention arms are not released. Trust me. I've stared at a lot of lenovo PCBs.

--Neil Hanlon

Operations Engineer

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From the looks of it you don't have the little pin up. Try pushing it down, it should pop up and the RAM slot should rotate upwards, allowing you to install it, and push the pin back down.

 

(I'm not the best with laptops, so I may be wrong)

I don't seem to see a pin. If there is one how do I get to it? A look from both sides

post-140685-0-54221400-1431300029_thumb.

post-140685-0-44377200-1431300048_thumb.

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Those retention arms are not released. Trust me. I've stared at a lot of lenovo PCBs.

Where's the retention arms? How do I release them

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did you release the retention arms?

Where are they?

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Where are they?

push outwards

 eGPU Setup: Macbook Pro 13" 16GB DDR3 RAM, 512GB SSD, i5 3210M, GTX 980 eGPU

New PC: i7-4790k, Corsair H100iGTX, ASrock Fatal1ty Z97 Killer, 24GB Ram, 850 EVO 256GB SSD, 1TB HDD, GTX 1080 Fractal Design R4, EVGA Supernova G2 650W

 

 

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Where's the retention arms? How do I release them

 

2015-05-10_1925.png

 

Push on both of them like that, outwards

--Neil Hanlon

Operations Engineer

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2015-05-10_1925.png

 

Push on both of them like that, outwards

I got the arms like this, I think it's the inner metal part you're refferring to yeah? So I have to have them pulled out while inserting in the ram?

post-140685-0-98187200-1431300907_thumb.

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I got the arms like this, I think it's the inner metal part you're refferring to yeah? So I have to have them pulled out while inserting in the ram?

 

Yeah. They hold down the ram when you put it in. They will snap down once it's inserted. Basically you put the ram in at ~45degrees, and once it's inserted, you press down and it will click into place.

 

--Neil Hanlon

Operations Engineer

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Yeah. They hold down the ram when you put it in. They will snap down once it's inserted. Basically you put the ram in at ~45degrees, and once it's inserted, you press down and it will click into place.

 

Okay I have it in the slot now with some help. But now pushing down on it, it doesn't hold onto the memory stick

post-140685-0-24147200-1431302343_thumb.

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If you let go, does the ram stay down?

--Neil Hanlon

Operations Engineer

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If you let go, does the ram stay down?

Nope, pops back up

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If you let go, does the ram stay down?

Okay I pushed the arms in for awhile and now they grab onto the stick a bit, seems they got bent/flexed out a bit so pushing them in seemed to do it so it's held now.

Does it look installed correctly now? Not too pushed in?

post-140685-0-48517300-1431303397_thumb.

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Yup! Does it show in the bios?

--Neil Hanlon

Operations Engineer

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Yup! Does it show in the bios?

Just about to boot it up, Wish me luck :)

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Just about to boot it up, Wish me luck :)

Good luck.

 

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Good luck.

 

Yup! Does it show in the bios?

My computer got brought up with a computer disk check, should I be worried?

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My computer got brought up with a computer disk check, should I be worried?

 

Nope. Probably from shutting down or something.

--Neil Hanlon

Operations Engineer

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Nope. Probably from shutting down or something.

Awesome it's all done. It feels super fast now. You're a real life saver :)

I upgraded the CPU in this too so here's some post.

Old specs: Celeron 900 1m cache 2.2ghz single core; 2gb DDR3

post-140685-0-49355400-1431308232.png

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