H100i - leak "explosion"

[Norskertv]

My h100i gave up today and I now have corsairs cooling goo all over my pc. I am trying to dry it and clean it best as I can but I need some advice as to if corsairs warranty covers their hoses popping off and if any parts are broken what shall I do from there.

[Raudi_]

The warranty only covers the unit, Everything else is gonna be out ofyour own pocket since no company will pay for any damage like that.

[Bittenfleax]

My h100i gave up today and I now have corsairs cooling goo all over my pc. I am trying to dry it and clean it best as I can but I need some advice as to if corsairs warranty covers their hoses popping off and if any parts are broken what shall I do from there.

For the getting the "corsair goo" off. I would open the side panel and lay it out flat so it will start to drip out the case. But I would wait a few days, or if impatient then use something to wipe it off and wait a few hours.

 

Also, I THINK there warranty covers that. Just tell em' and then they will say if you can or not. (for the H100i)

[ShadowCaptain]

My h100i gave up today and I now have corsairs cooling goo all over my pc. I am trying to dry it and clean it best as I can but I need some advice as to if corsairs warranty covers their hoses popping off and if any parts are broken what shall I do from there.

 

contact corsiar and they should repalce the failed unit

 

wow never seen a hose come loose

[Gofspar]

Join the NZXT club, they are all stress tested for 24 hours before they are sent out.

[Toddwjp]

The warranty only covers the unit, Everything else is gonna be out ofyour own pocket since no company will pay for any damage like that.

 

My h100i gave up today and I now have corsairs cooling goo all over my pc. I am trying to dry it and clean it best as I can but I need some advice as to if corsairs warranty covers their hoses popping off and if any parts are broken what shall I do from there.

 

contact cosair and tell them what happened, it has been heard of these companies paying for new components as well as a pump before, they would never put that in there warranty though as you would get too many people trying to game the system

[cyphon21]

^{Well here is their Warranty guide: http://www.corsair.com/en-ca/support/warranty}

^{See the following part:}

 

Exclusions

This warranty does not cover problems or damage resulting from, but not limited to, any of the following:

• Wear and tear associated with normal use
• Any modification, abuse, accident, disassembly, misapplication, or unauthorized repair
• Removal of any manufacturer label(s) or sticker(s)
• Any improper operation, including any use not in accordance with any supplied product instructions
• Connection to any improper voltage supply
• Use of consumables, such as replacement batteries, not supplied by Corsair, except where such restriction is prohibited by applicable local law
• Any other cause which does not relate to a product defect in materials or workmanship

 

[Norskertv]

contact cosair and tell them what happened, it has been heard of these companies paying for new components as well as a pump before, they would never put that in there warranty though as you would get too many people trying to game the system

I read that they had replaced components before but I didn't know if that was in situations where the house actually came off. I just saw it with someone who's unit was dripping for no apparent reason. Also pictures of the thing if it matters http://imgur.com/a/vUrdy

[DevilishBooster]

If you want them to cover other components under their warranty, make sure you take lots of pictures of everything BEFORE YOU DRY IT OFF to prove that you're not making it up.

[Enderman]

What the heck did you do to make a hose come off?

Did you twist the tubing?

[Toddwjp]

I read that they had replaced components before but I didn't know if that was in situations where the house actually came off. I just saw it with someone who's unit was dripping for no apparent reason. Also pictures of the thing if it matters http://imgur.com/a/vUrdy

 

just contact corsair explain what happened ask what they can do and go from there

[Norskertv]

Thank you for all your replies. I contacted the place from whom I bought the unit and they will replace it since it was a major malfunction and should not happen. The liquid is not and electrical conductor and for anyone finding this post having the same issue it will not ruin your components. however overheating whilst the cooling unit is broken can damage the components.