Cannot connect to router remote management

[spencermehta]

I'm with BT (a UK ISP) and normally to connect to the router management to do port forwarding and stuff like that, I type in http://bthomehub.homeor my default gateway into the chrome address bar. However, recently I have not been able to access it. I don't know for how long this has been an issue since I haven't tried to access it in months, but chrome just says "This web page is not available" and in the details section it says the page took too long to respond.

It also has my location wrong - when I go to Google Weather, it says I am located somewhere in London, when I'm pretty much on the other side of the country - this also was not an issue until recently.

 

I have tried a full reset of my router and using a different browser, and a different PC and I am using a wired connection. I read on a forum that disconnecting the homeplugs fixed the problem for another person however after a bit of Googling I found nothing on what homeplugs are and how to disconnect them.

 

I'd like to thank you all in advance for your responses.

[mikat]

you should try typing 192.168.1.254 into your chrome bar

thats the default i think

and that london thing, do you have VPN or proxy enabled?

[spencermehta]

you should try typing 192.168.1.254 into your chrome bar

thats the default i think

and that london thing, do you have VPN or proxy enabled?

Yeah that's what I meant by default gateway and no I don't have a VPN or proxy enabled

[cesrai]

GO to cmd and type ipconfig you should see a deafult gateway, copy that and put it in the adress bar.

[spencermehta]

GO to cmd and type ipconfig you should see a deafult gateway, copy that and put it in the adress bar.

Yeah I've done that. It won't load the page

[cesrai]

Yeah I've done that. It won't load the page

Reset the router.

[spencermehta]

Reset the router.

Tried that aswell. Have you even read the thread?

[cesrai]

Tried that aswell. Have you even read the thread?