Internet removed itself. Virus?

[Andzon]

Hello, I woke up to two "pling" noises (the ones you hear when you install something/put in a disc on a win 8.1), I was too tired to check. When I got to my PC I noticed that my Internet Explorer and Google Chrome were uninstalled. A software called "337 games" was installed; I instantly deleted it. The only reason I'm online is due to downloading Google Search from my app store. Does anyone know what's going on? I'm doing a malware scan if that'll help.

[Ivyk]

Did you update your Flash Player to watch a movie? Did you download software because you won iPad's/iPhones?

[Andzon]

Yes, I installed the software it always prompts me to download when I connect my phone to my PC.

[Andzon]

I deleted that too I may add.

[Cryptonite]

Hello, I woke up to two "pling" noises (the ones you hear when you install something/put in a disc on a win 8.1), I was too tired to check. When I got to my PC I noticed that my Internet Explorer and Google Chrome were uninstalled. A software called "337 games" was installed; I instantly deleted it. The only reason I'm online is due to downloading Google Search from my app store. Does anyone know what's going on? I'm doing a malware scan if that'll help.

deleted or uninstalled? deleting a shortcut does nothing.

[Snapy1]

Delete it from a command prompt if you have to, I had to do that the other day for a friend. He had some bad AdWare and it would not let me just unistall it using "Unistall A Program" with windows it said you have to be on a "Administrator Account" which I was, I was on the only account on the PC witch was the Admin account so I found where the AdWare was located (took a good 20 minutes+ ) and open CMD and deleted it manually. 

[Sauron]

Get the chrome installer on a usb stick from another pc and use that to reinstall it. Do a malware scan firt though, otherwise you risk getting the same problem.

[terrytek]

Did you update your Flash Player to watch a movie? Did you download software because you won iPad's/iPhones?

Dude, this is the number one rule for a techie. You NEVER, EVER, EVER, download any software that suddenly pops up or enter any "giveaway."  Then your computer gets screwed with all kinds of crap.

[colonel_mortis]

It is highly unlikely that your web browsers, especially Internet Explorer, have been installed. Press Win+R and type chrome.exe to run chrome or iexplore.exe to run Internet Explorer (then press enter). If they don't run, then you must have accepted a User Account Control dialog (the things that look like this:

).

To fix the issues, you should download malwarebytes from here: https://www.malwarebytes.org/antimalware/ , download and install it, then run a scan. It will probably find stuff, so make sure that you actually remove them, then restart your computer and then if IE was removed ( iexplore.exe returned an error) you need to reenable internet exploder by pressing start, then typing "Turn Windows Features on or off" and it should show a link to that (tested on win7 ultimate). Then just check the box next to Internet Explorer, click OK and restart your pc. You can redownload chrome from there.

[terrytek]

It is highly unlikely that your web browsers, especially Internet Explorer, have been installed. Press Win+R and type chrome.exe to run chrome or iexplore.exe to run Internet Explorer (then press enter). If they don't run, then you must have accepted a User Account Control dialog (the things that look like this:

).

To fix the issues, you should download malwarebytes from here: https://www.malwarebytes.org/antimalware/ , download and install it, then run a scan. It will probably find stuff, so make sure that you actually remove them, then restart your computer and then if IE was removed ( iexplore.exe returned an error) you need to reenable internet exploder by pressing start, then typing "Turn Windows Features on or off" and it should show a link to that (tested on win7 ultimate). Then just check the box next to Internet Explorer, click OK and restart your pc. You can redownload chrome from there.

Yeah, there is no way IE can get uninstalled. It's a Windows Service. Trust me, I've tried it before, no go.

[soup]

Delete it from a command prompt if you have to, I had to do that the other day for a friend. He had some bad AdWare and it would not let me just unistall it using "Unistall A Program" with windows it said you have to be on a "Administrator Account" which I was, I was on the only account on the PC witch was the Admin account so I found where the AdWare was located (took a good 20 minutes+ ) and open CMD and deleted it manually. 

 

 

This is Microsoft's 'lazy' wording the administrator account that you are is NOT the Administrator account that has full control of your computer(same idea as Root on UNIX systems)

  you can run as administrator in command prompt.  by simply clicking run as adinistrator from the drop down content sensitive menu.

 

You can enable the administrator account by running the Command promt as an administrator;

Then type      " net  user administrator /active:yes " this enables the 'head honcho' account (don't forget to remove the Administrator account when you have finished using it).

[Prokart2000]

run a scan of malwarebytes premiuim trial

[ultimatemythbuster]

Yeah, there is no way IE can get uninstalled. It's a Windows Service. Trust me, I've tried it before, no go.

But you can disable it in the "Turn Windows Features On/Off" menu in "Add/Remove Programs".

[ultimatemythbuster]

Try going to "Turn Windows Features On/Off" menu on the left side of the "Add/Remove Programs" menu and make sure that IE is still checked.  If it is not, then IE will not show up in the programs folder and it will appear as if it was uninstalled.  This is how I force people to use a different browser.

[lusk]

I would just go for a clean install.

[chilicheeseburger]

I would just go for a clean install.

I'd suggest this as well. You could have more viruses/malware than just what you're noticing right now.