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i can't update wifi mesh extender firmware question

f23948
By f23948
in Networking
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Go to solution Solved by LIGISTX,
3 hours ago, f23948 said:

My wifi mesh extender model is ax1600 why i can't update firmware?

https://www.netgear.com/support/product/eax11/

 

Untitled.png

According to your picture, you have an eax12… not an 11.

 

https://www.netgear.com/support/product/eax12/#download

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4 minutes ago, BiotechBen said:

Are you sure you have the exact model number correct?

Yes, ax1600

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7 minutes ago, f23948 said:

Yes, ax1600

That's not the model number. Model number would be something like R6300, R6120. AX1600 is the wifi standard and throughput supported.

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7 minutes ago, f23948 said:

Yes, ax1600

Can you take a photo of the sticker found on the Mesh Extender? Looks like there are 2 versions of the "EAX11" model.

https://www.netgear.com/support/product/eax11/#download

https://www.netgear.com/support/product/eax11v2/#download

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48 minutes ago, f23948 said:

 

20240507_200208.jpg

20240507_200217.jpg

What firmware version is it currently running?

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20 minutes ago, BiotechBen said:

What firmware version is it currently running?

it didn't tell me what firmware version

Untitled.png

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Posted
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3 hours ago, f23948 said:

My wifi mesh extender model is ax1600 why i can't update firmware?

https://www.netgear.com/support/product/eax11/

 

Untitled.png

According to your picture, you have an eax12… not an 11.

 

https://www.netgear.com/support/product/eax12/#download

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