Games crashing (Nvidia driver crash?)

[MrNothingX]

Specs:
Ryzen 7 5800x
32GB of RAM
3070ti MSI x-trio
Noctua cooler
HX 850 PSU
980 Pro 1TB m.2
 

Games that crash:
The Finals
Lethal Company
Helldivers 2
 

I have a problem with some of my games crashing after about an hour of gameplay. Sometimes they don't crash if i close literally all other programs that are open on my PC but it's not guaranteed.

I asked some moderators and help desks on the official discords of these games and i ran memory diagnostic tests, turned XMP on and off, uninstalled, reinstalled, verified integrity of game files about 8 times but that didn't fix it. I changed my display port cable, switched slots and still no fix. Here is the exact problem:
 

I'm playing the game normally with nothing wrong and out of the blue, my screen goes black for half a second and comes back frozen, only to go black again with game sounds stuttering. I've read that this is an Nvidia driver crash, caused by not having enough VRAM but i have 8GB of Vram and it should be more than enough to run all of those games. Also, i used to be able to play all of those games without any problems and i have been experiencing this issue for about a month now. So, my screen goes black, sound stuttering and after a few seconds, the game tab closes by itself, sometimes my whole graphic settings are reset and i can clearly see that my PC is a lot slower than normal. I check task manager and can't see my GPU. I go to check Nvidia Geforce and nope, suddenly they don't recognise my GPU. A restart fixes this but it keeps happening and just annoys me so much.
 

I attached some of the errors that i got from various different programs.

[Poinkachu]

2 hours ago, MrNothingX said:

Specs:
Ryzen 7 5800x
32GB of RAM
3070ti MSI x-trio
Noctua cooler
HX 850 PSU
980 Pro 1TB m.2
 

Games that crash:
The Finals
Lethal Company
Helldivers 2
 

I have a problem with some of my games crashing after about an hour of gameplay. Sometimes they don't crash if i close literally all other programs that are open on my PC but it's not guaranteed.

I asked some moderators and help desks on the official discords of these games and i ran memory diagnostic tests, turned XMP on and off, uninstalled, reinstalled, verified integrity of game files about 8 times but that didn't fix it. I changed my display port cable, switched slots and still no fix. Here is the exact problem:
 

I'm playing the game normally with nothing wrong and out of the blue, my screen goes black for half a second and comes back frozen, only to go black again with game sounds stuttering. I've read that this is an Nvidia driver crash, caused by not having enough VRAM but i have 8GB of Vram and it should be more than enough to run all of those games. Also, i used to be able to play all of those games without any problems and i have been experiencing this issue for about a month now. So, my screen goes black, sound stuttering and after a few seconds, the game tab closes by itself, sometimes my whole graphic settings are reset and i can clearly see that my PC is a lot slower than normal. I check task manager and can't see my GPU. I go to check Nvidia Geforce and nope, suddenly they don't recognise my GPU. A restart fixes this but it keeps happening and just annoys me so much.
 

I attached some of the errors that i got from various different programs.

For now, try DDU-ing then reinstall the driver using standalone installer.

[Mark Kaine]

these are all game specific errors. 

 

try ddu, otherwise dont play badly optimized barely finished games? 

[Mark Kaine]

20 hours ago, MrNothingX said:

Ryzen 7 5800x
32GB of RAM
3070ti MSI x-trio
Noctua cooler
HX 850 PSU
980 Pro 1TB m.2

also FULL system specs please? brands, model names/numbers...

 

motherboard???

 

 

[MrNothingX]

7 hours ago, Mark Kaine said:

these are all game specific errors. 

 

try ddu, otherwise dont play badly optimized barely finished games? 

those badly optimized, barely finished games were all working without any problems a month ago.

full system specs:
Ryzen 7 5800x
32GB G-Skill 32GB (2 stick) ram, if i remember correctly they were DDR4 4100.
Noctua dual fan cooler (i forgot the model name)
MSI X-TRIO 3070TI
Thermaltake case fans
MSI MEG X570 ACE AM4 ATX motherboard
Corsair HX 850 Platinum PSU
Samsung 980 Pro Heatsink 1TB M.2
Kioxia 480GB sata ssd

that should be it, i don't really want to try doing DDU, (i have it installed) because of how frequently people get stuck in safe mode etc. and im not really a professional at getting out of those situations. If you can provide an in detail tutorial (and if it is necessary) i can do it. The official tutorial doesn't tell you which settings you should choose.

 

[Tan3l6]

2 minutes ago, MrNothingX said:

32GB G-Skill 32GB (2 stick) ram, if i remember correctly they were DDR4 4100.

That might cause some issues if DOCP is enabled... perhaps?

Or is Ryzen 5800X more compatible with high speed RAM now.. anyone?

Should not cause VRAM related errors though.

[MrNothingX]

1 minute ago, Tan3l6 said:

That might cause some issues if DOCP is enabled... perhaps?

not sure what DOCP is, i tried disabling XMP (i had it on ever since) but turning it off doesn't fix it.

 

[Tan3l6]

1 minute ago, MrNothingX said:

not sure what DOCP is, i tried disabling XMP (i had it on ever since) but turning it off doesn't fix it.

 

Yeah, DOCP is XMP, just called different on intel/AMD platforms some times.

Just for testing purposes - tried different PCIe slot for GPU?

[MrNothingX]

Just now, Tan3l6 said:

Yeah, DOCP is XMP, just called different on intel/AMD platforms some times.

Just for testing purposes - tried different PCIe slot for GPU?

nope, i didn't should i try that?

 

[Tan3l6]

1 minute ago, MrNothingX said:

nope, i didn't should i try that?

 

Would not hurt I think. 3 slots for GPUs, all should be compatible with 16x GPU I think, as they are reinforced with metal "shields"

[MrNothingX]

Just now, Tan3l6 said:

Would not hurt I think. 3 slots for GPUs, all should be compatible with 16x GPU I think, as they are reinforced with metal "shields"

if it doesn't work, should i put it back to the 1st slot?

 

[Tan3l6]

Just now, MrNothingX said:

if it doesn't work, should i put it back to the 1st slot?

 

Yea, the top slot is usually for GPUs 

[MrNothingX]

Just now, Tan3l6 said:

Yea, the top slot is usually for GPUs 

alright give me a sec
(i hope nothing goes wrong and if it does, you'll know)

 

[MrNothingX]

55 minutes ago, Tan3l6 said:

Yea, the top slot is usually for GPUs 

I tried the 2nd slot, got a D6 error on my motherboard (no graphics card detected) i closed my pc again, made sure that the cables were connected properly, turned it on again and got the same error. I put the gpu back on the first slot and for the third time, got a D6 error for a bit but then it got fixed by itself. Oh well, i got to do a little cleaning.

The fitment was a bit too tight aswell (i think) because i heard the fans hit some of the motherboard cables at the initial power up.

[MrNothingX]

38 minutes ago, MrNothingX said:

I tried the 2nd slot, got a D6 error on my motherboard (no graphics card detected) i closed my pc again, made sure that the cables were connected properly, turned it on again and got the same error. I put the gpu back on the first slot and for the third time, got a D6 error for a bit but then it got fixed by itself. Oh well, i got to do a little cleaning.

The fitment was a bit too tight aswell (i think) because i heard the fans hit some of the motherboard cables at the initial power up.

here is a video of the crash that just happened (The Finals)

[Tan3l6]

To make sure if it's the CPU/MoBo or the GPU I'd test the GPU on another system if possible and then continue with the results as to me it seems GPU  might or might not be the problem 100%... more likely at least seems to me that it's a GPU issue. As for the fix, don't really know what to recommend if it's a GPU issue.

[MrNothingX]

2 minutes ago, Tan3l6 said:

To make sure if it's the CPU/MoBo or the GPU I'd test the GPU on another system if possible and then continue with the results as to me it seems GPU  might or might not be the problem 100%... more likely at least seems to me that it's a GPU issue.

I can't test the GPU on another system as i don't have one, might just take it to a shop at this point.

[Tan3l6]

1 minute ago, MrNothingX said:

I can't test the GPU on another system as i don't have one, might just take it to a shop at this point.

If you have any kind of warranty for the GPU then that's the best case scenario.

[MrNothingX]

Just now, Tan3l6 said:

If you have any kind of warranty for the GPU then that's the best case scenario.

I got the GPU from the US and i live in Cyprus so i don't think that's an option

[Mark Kaine]

11 hours ago, MrNothingX said:

those badly optimized, barely finished games were all working without any problems a month ago.

full system specs:
Ryzen 7 5800x
32GB G-Skill 32GB (2 stick) ram, if i remember correctly they were DDR4 4100.
Noctua dual fan cooler (i forgot the model name)
MSI X-TRIO 3070TI
Thermaltake case fans
MSI MEG X570 ACE AM4 ATX motherboard
Corsair HX 850 Platinum PSU
Samsung 980 Pro Heatsink 1TB M.2
Kioxia 480GB sata ssd

that should be it, i don't really want to try doing DDU, (i have it installed) because of how frequently people get stuck in safe mode etc. and im not really a professional at getting out of those situations. If you can provide an in detail tutorial (and if it is necessary) i can do it. The official tutorial doesn't tell you which settings you should choose.

 

it's like really simple...

 

A download nvidia drivers newest and one from a month ago

 

B disconnect from internet completely 

 

C make sure you know where DDU is installed 

 

D start windows im safe mode

 

E use DDU, *only* tick the box for nvidia drivers, let it run and select "restart"...

 

F install nvidia drivers 

 

 

never ever once have i been stuck in safe mode, i don't even know how that would be possible tbh

 

HERE follow this guide for safe mode, since your pc still works use the "settings" options 

 

 

https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234#WindowsVersion=Windows_10