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Framework not allowing existing customers to purchase Translucent Bezel?

nathanbasset
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Posted

I'm not trying to make this sounds like a big deal, but I am still seriously peeved.
The Translucent bezel was one of the selling points for me to get Laptop 13, but it was out of stock when I needed to order mine for university.

 

The bezel option is now back, sporting a few advertisements of their "limited run" on youtube and instagram.
These videos do not mention that you can only purchase the bezel option when buying a brand new laptop 13.

 

Framework Marketplace has no listing for the bezel, which saddens me deeply.

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Posted

Okay, have you tried just contacting them?

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Posted
28 minutes ago, da na said:

Very odd considering their whole selling point is parts availability...

guess the parts availability selling point isn't available

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By reading this, you're entering a contract that says you have to visit my profile.

 

 

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