Didn't migrate my Minecraft account; it got deleted. I feel upset and want to vent.

[Keystone Nyan Cat]

TL;DR- Users needed to move their Minecraft accounts to Microsoft. Minecraft was tied to seldom checked email; and MS deleted my account with no recourse.

 

Imagine if you bought a DVD for a movie in 2011 and wanted to rewatch it in 2024. You pop it into your DVD player, and get an error message. It states because you didn't power on your DVD player last year- you can never play that DVD again. I'd imagine you'd be pretty mad. You'd wonder- why even have a time limit on this or require intervention, and vouch to never give money to the company that made that movie or DVD player again.

That's exactly what's happening with me and my Minecraft account. If I paid for a game; I do so in the goodfaith assumption that I can play it not just now, but in the future too. To take it away without any recourse, refund, or compensation.. I acknowledge given the dollar amount attached, this may seem trivial; but- it's about the principle of the matter.

 

It may seem like a small guesture- but I vow not to give MS a cent of my money going forward. I'm already paying for Google (I acknowledge they have issues too); and am moving the few folders I have on Onedrive since highschool over to GDrive and cancelling my MS OneDrive subscription in anger. 

[Skiiwee29]

Its not Microsoft's fault that you didn't check your email. They began notifying and emailing customers almost a year before the cut off date. They did way more than they needed to do honestly with the time and length they took to notify customers. 

[Keystone Nyan Cat]

But why even have a deadline on a process like this? If a user doesn't respond in time- instead of deleting something they paid money for, they should give me back my money in lieu of taking away the thing I paid them for.

[Godlygamer23]

You try logging into your account on Mojang? I did that, and I was still able to migrate it over, even though I believe I was passed the deadline - it may have been a grace period that I was under though.

[Nuzicx]

As game contracts go they are pretty pitiful but give the customer some rights like notification to major changes. IMO they handled it well. They sent out emails stating they were going to migrate over to the new system well in advance and what steps were required by you including a commencement date, a cut off date, and the fact they will sent out multiple reminders. Pretty concrete evidence they did their best effort, not something you have a grounds to fight. It also made gaming news.

 

An email is just like a houses letterbox, just because you didn't read an electricity bill at your second house doesn't give you the right not to pay it and expect them to keep the electricity on. They have given 'just/righteous' notification, meaning they are within their contract they have with you and seek dues.

 

Don't use multiple email boxes. Use a Catch-All or a privacy protection email service like Duck Duck Go or Apple or just auto-forward your emails. (sure have a separate email for work/personal)

https://proton.me/support/catch-all

https://duckduckgo.com/email/

https://support.apple.com/en-au/105078

 

1. Never give contracts good faith OR assumptions, these aren't afforded to you, if the contract has a clear course, it's evident.

2. Read contracts and understand them in its entirety, seek aid if you don't understand something.

3. Understand who the beneficiary and benefactor is because the laws entitled are different.

4. Anything legally binding or the LAW in general; it is your responsibility to know.

5. If you don't like it, don't agree to it.

 

As for DVD's you are also agreeing to the purchase conditions, for example you can't use the DVD for commercial gain, like playing it in a venue and selling tickets.

[BrandonLatzig]

Also, didn'tthe minecraft launcher constantly told people that they would need to migrate their accounts?

[Mihle]

I am guessing you also didn't follow gaming news at all, or have friends that mentioned it? Because it was quite big news so don't know how you missed it.

[whispous]

Given Minecraft requires an online account to authenticate and has done for almost it's entire life of 12+ years since 1.0, it's an online service, not a DVD that you bought once.

[Needfuldoer]

I was in the same boat, seldom thinking about Minecraft and rarely logging into the email my Mojang account was tied to, so I missed the migration window.

 

It still let me apply my Minecraft license to a Microsoft account, log in, and play without buying another license. I never used any of the cloud features or cared about the achievements, so I'm not sure if any of that migrated over.

[BlueChinchillaEatingDorito]

On 2/10/2024 at 5:26 PM, Keystone Nyan Cat said:

But why even have a deadline on a process like this? If a user doesn't respond in time- instead of deleting something they paid money for, they should give me back my money in lieu of taking away the thing I paid them for.

This is more of a life lesson for you. This happens all the time in the real world. Didn't claim your package from the courier in time? Too bad it's getting sent back or disposed of. Just because you paid money doesn't mean everyone has to suddenly cater to your disorganization. They are under no obligation to refund you anything and they already went above and beyond to notify this change.