Apple releases Diagnostic Tool and expands Self-Repair portal to new devices and countries

RedRound2 · December 13, 2023

Summary

Apple has announced that they will release diagnostic software for DIY repairs to help identify issues and test parts for the public. According to their claims, the software contains the same features and capabilities AASP and Apple's independent repair program uses.

Quote

Apple Diagnostics for Self Service Repair is available today in the U.S., with availability in Europe to come next year. Intended for users with the knowledge and expertise to repair Apple devices, Apple Diagnostics troubleshooting sessions will give customers the same ability as Apple Authorized Service Providers and Independent Repair Providers to test devices for optimal part functionality and performance, as well as identify which parts may need repair.

Moreover, they are expanding the SRP to newer devices like the iPhone 15 series and M2 Macs as well. The program has also been released officially in 35 countries.

Quote

Self Service Repair is now available for the iPhone 15 lineup and Mac models powered by the M2 lineup, including the 14- and 16-inch MacBook Pro, the 15-inch MacBook Air, Mac mini, Mac Pro, and Mac Studio.

Self Service Repair is also now available for Apple users in 24 additional European countries, including Croatia, Denmark, Greece, Netherlands, Portugal, and Switzerland. With this latest expansion, Self Service Repair now supports 35 Apple products in 33 countries and 24 languages.

My thoughts

Nice to see that Apple is slowly releasing parts and software for independent shops and DIY users. One of the main pain points was the lack of a diagnostic tool and hopefully, this is the beginning where that starts to change.

Sources

Apple diagnostics software being made available for DIY repairs (9to5mac.com)