Hogwarts Legacy Unplayable due to frequent crashes with Ray Tracing

[achis]

Hello guys

 

First post at LTT!

 

So I finally built the PC of my dreams earlier this year..

I purchased Hogwarts Legacy in Steam but the game crashes TOO frequently, especially when I have Ray Tracing ON.

I have seen less frequent crashes in MSFS (flight simulator) as well.

 

Game logs indicate always the same thing

 

Quote

    "SessionId": "2FEC97FE491E7282E7313CA4D8638B0B",
    "ErrorMessage": "LowLevelFatalError [File:Unknown] [Line: 715] \nRetCode = Adapter->CreateCommittedResource(Desc, GetGPUMask(), HeapProps, InitialState, ClearValue, &NewResource, Name, false) failed \n at W:/Engine/Source/Runtime/D3D12RHI/Private/D3D12Allocation.cpp:1383 \n with error DXGI_ERROR_DEVICE_REMOVED\n\n\n\n",
    "NumStackFramesToIgnore": "4",
    "EngineVersion": "4.27.2",

 

I am starting to worry whether there is a hardware fault in my 4070 Ti... I would like to know that before it is out of warranty

 

Any ideas?

[Shimejii]

https://www.makeuseof.com/dxgi-error-device-removed-error-windows/ have fun with trying this stuff  I would honestly try turning off DLSS first and see if that does it before going through the rest.

[FloRolf]

Can you give actual PC specs? That Specy view doesn't really show much. 

 

Also, can you install MSI Afterburner, turn on the OSD and monitor all Frequencies/Temps of CPU/GPU/vram etc? That way you might be able to see a spike somewhere that could indicate hardware failure. 

Also if you have other games with RT you should try them as well. Maybe the RT Cores on the 4070ti are faulty or something. 

[achis]

Parts are the following

Quote

ASRock B760 Pro RS

Corsair RM Series RM850 White 850W Full Modular 80 Plus Gold

Corsair Vengeance 32GB DDR5 (2x16GB) 6000MHz (CMH32GX5M2D6000C36W)

Intel i7-13700K

Gigabyte RTX4070Ti Aero

Samsung 980 Pro SSD 2TB M.2 NVMe PCI Express 4.0

 

 

I disabled DLSS but it didn't help, I have also tried these regedit fixes before. There was one part of the game today that it crashed repetitively. I only managed to get past it with Ray Tracing Reflections OFF, but it did crash later on (although less frequently)

 

I have noticed also, that crashes are more frequent when entering and exiting cut scenes

 

MSI Afterburner did not show me anything that I could recognize as something, I would not know. Here are some graphs, I marked with blue the timing of a crash.

[RetroSmoo]

If it's just the game crashing then its just a game issue probably, it does crash for me every now and then during loading, especially during fast travel. My case maybe just becase I'm using proton on linux though. At least it's not your whole pc crashing? 

[Renegade042]

Try disabling XMP.

[Mark Kaine]

usually its ram, mobo, bios, software like NZXT CAM, etc before it's gpu or cpu.

 

 

you should start with giving us full specs so people are better able to help you troubleshooting this.

[FloRolf]

1 hour ago, Mark Kaine said:

usually its ram, mobo, bios, software like NZXT CAM, etc before it's gpu or cpu.

 

 

you should start with giving us full specs so people are better able to help you troubleshooting this.

He did, but in a separate comment.

 

On 11/12/2023 at 6:09 PM, achis said:

ASRock B760 Pro RS

Corsair RM Series RM850 White 850W Full Modular 80 Plus Gold

Corsair Vengeance 32GB DDR5 (2x16GB) 6000MHz (CMH32GX5M2D6000C36W)

Intel i7-13700K

Gigabyte RTX4070Ti Aero

Samsung 980 Pro SSD 2TB M.2 NVMe PCI Express 4.0

 

But I think you are right. System looks fine up to the crash according to the Afterburner graphs. I have had just 1 crash in Hogwarts Legacy in over 100h playtime, so I don't think it's the game, but you never know. So yeah, try disabling XMP first and settle for a lower Memory speed. 

[achis]

5 hours ago, FloRolf said:

 

But I think you are right. System looks fine up to the crash according to the Afterburner graphs. I have had just 1 crash in Hogwarts Legacy in over 100h playtime, so I don't think it's the game, but you never know. So yeah, try disabling XMP first and settle for a lower Memory speed. 

What are your graphics settings? Do you have Ray Tracing Reflections On? And at what level?

[QuantumSingularity]

I used to have this error with all kinds of games at random and in the end it turned out to be GeForece Experience's fault. DDU, fresh driver install and don't install GeForce Experience.

The other thing i can think of when you said this happens frequently in and out of cutscenes try physically disconnecting your 2nd monitor before launching the game. Used to have the same issues with Horizon Zero Dawn's cutscenes. In some games the moment a cutscene ends it briefly reapplies game setting, but not before going through windowed mode instead of fullscreen and this crashes the driver. Nvidia is at its best when you only have 1 display connected.  

[achis]

 

On 11/13/2023 at 1:40 PM, Renegade042 said:

Try disabling XMP.

Disabling XMP seems to improve the situation... I played for plenty of time (RT on) without crashes. 

I will revert after more testing

[Morrie Sells Wigs]

Isn't/wasn't this already a demanding and/or poorly optimised as it is?

 

I know it was at launch, though I'm assuming SOME updates have helped out?

 

Regardless, adding the significant performance burden of ray tracing will make pretty much any computer struggle, even one with a higher end 40 series GPU and 32gb RAM etc...

 

Put simply, you are probably asking too much and need to turn RT off completely.

[achis]

On 11/21/2023 at 7:42 AM, Morrie Sells Wigs said:

Isn't/wasn't this already a demanding and/or poorly optimised as it is?

 

I know it was at launch, though I'm assuming SOME updates have helped out?

 

Regardless, adding the significant performance burden of ray tracing will make pretty much any computer struggle, even one with a higher end 40 series GPU and 32gb RAM etc...

 

Put simply, you are probably asking too much and need to turn RT off completely.

Still getting crashes while just running through Hogwarts at Max Graphics + RT on....

Probably that's the problem.. Extreme load and possibly bad optimization..

[Mark Kaine]

5 hours ago, achis said:

Still getting crashes while just running through Hogwarts at Max Graphics + RT on....

Probably that's the problem.. Extreme load and possibly bad optimization..

yeah *and* users insisting on *max* settings despite better knowledge ¯\_(ツ)_/¯ 

 

my friend was playing this pos game, fiddled around a bit with settings,  didn't get many crashes at all...

im sure there are setting guides  I'd try to find them if i was you.