GPU is not detected at all after BIOS update (Laptop)

[SlumbrousFool]

After I updated the BIOS on my laptop I noticed my performance had plummeted. The laptop was only running on integrated intel graphics. I could not find the GPU in Task manager, Device Manager, or the UEFI settings. I tried reinstalling the BIOS again to see if it would fix anything. I've tried updating windows to the latest version. I tried resetting windows as well. I have also tried updating all the drivers.  I was hoping to downgrade the BIOS back to the working version but cannot find any version before the latest. GeForce experience does not detect GPU. Lenovo CS told me they couldn't help.

 

Is there anyway to "force" driver install? maybe it'll pop up afterwards?

Is there a source for the old BIOS?

Is there such a thing as a custom BIOS? to enable any advanced settings? 

 

Specs:

• Lenovo Yoga 710-15IKB
• Serial Number - MP18ESZ5 
• Product Number - 80V5
• BIOS Version - 2XCN38WWV2.12
• CPU - Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz   2.70 GHz
• 64-bit operating system, x64-based processor
• 16GB DDR4 RAM
• 250gb SATA m.2
• GPU - Nvidia GeForce 940mx

 

 

[Bismut]

10 minutes ago, SlumbrousFool said:

Is there anyway to "force" driver install? maybe it'll pop up afterwards?

That sounds like a last ditch effort, you'd have to modify the driver somehow.

 

10 minutes ago, SlumbrousFool said:

Is there such a thing as a custom BIOS? to enable any advanced settings? 

There is, but I wouldn't recommend installing one unless you know what you're doing.

Is there a setting for the GPU in the BIOS? Something along the lines of "hybrid GPU" or so?
Also, does the GPU show up when you use safe boot?

[SlumbrousFool]

22 minutes ago, Bismut said:

Is there a setting for the GPU in the BIOS? Something along the lines of "hybrid GPU" or so?
Also, does the GPU show up when you use safe boot?

No "hybrid GPU" setting or anything similar. 

Safe mode doesn't show GPU.

@Bismut

Edited March 23, 2023 by SlumbrousFool
tag

[Bismut]

8 minutes ago, SlumbrousFool said:

No "hybrid GPU" setting or anything similar. 

Nothing at all for the GPU?

I would reset the BIOS if you can't find anything about that and hope that it fixes the issue

[SlumbrousFool]

6 minutes ago, Bismut said:

Nothing at all for the GPU?

I would reset the BIOS if you can't find anything about that and hope that it fixes the issue

Under configuration tab in BIOS there is no options to influence graphics. BIOS is barebones.

BIOS reset didn't work either.

 

Are there any other options? @Bismut

[Blqckqut]

1 hour ago, SlumbrousFool said:

After I updated the BIOS on my laptop I noticed my performance had plummeted. The laptop was only running on integrated intel graphics. I could not find the GPU in Task manager, Device Manager, or the UEFI settings. I tried reinstalling the BIOS again to see if it would fix anything. I've tried updating windows to the latest version. I tried resetting windows as well. I have also tried updating all the drivers.  I was hoping to downgrade the BIOS back to the working version but cannot find any version before the latest. GeForce experience does not detect GPU. Lenovo CS told me they couldn't help.

 

Is there anyway to "force" driver install? maybe it'll pop up afterwards?

Is there a source for the old BIOS?

Is there such a thing as a custom BIOS? to enable any advanced settings? 

 

Specs:

• Lenovo Yoga 710-15IKB
• Serial Number - MP18ESZ5 
• Product Number - 80V5
• BIOS Version - 2XCN38WWV2.12
• CPU - Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz   2.70 GHz
• 64-bit operating system, x64-based processor
• 16GB DDR4 RAM
• 250gb SATA m.2
• GPU - Nvidia GeForce 940mx

 

 

try ddu to remove any fragments of an old driver, then try again

[Bismut]

46 minutes ago, SlumbrousFool said:

Are there any other options?

3 minutes ago, Blqckqut said:

try ddu to remove any fragments of an old driver, then try again

This would be my last idea as well before trying a live Linux install

[Blqckqut]

1 minute ago, Bismut said:

This would be my last idea as well before trying a live Linux install

i would have said get a new laptop with better specs xd

[Bismut]

3 minutes ago, Blqckqut said:

i would have said get a new laptop with better specs xd

And get scammed again? Nah, build an ITX system instead and actually get the hardware it says it is along with the corresponding performance.

[Blqckqut]

Just now, Bismut said:

And get scammed again? Nah, build an ITX system instead and actually get the hardware it says it is along with the corresponding performance.

tru tru

[SlumbrousFool]

23 minutes ago, Blqckqut said:

try ddu to remove any fragments of an old driver, then try again

This didn't work, sadly. @Blqckqut

19 minutes ago, Bismut said:

This would be my last idea as well before trying a live Linux install

The Linux install would possibly bring the GPU back? Which distro? If it worked would that mean I have to commit to Linux as my OS?

[Bismut]

Just now, SlumbrousFool said:

The Linux install would possibly bring the GPU back? Which distro? If it worked would that mean I have to commit to Linux as my OS?

It'd mostly be to check wether the GPU is still active at all. It's odd that Windows just doesn't see it, hence the idea to check with another OS entirely.
You don't need to install most Linux distros to try them, you can just run them off of a USB stick, another reason to use it for troubleshooting.

[SlumbrousFool]

56 minutes ago, Bismut said:

It'd mostly be to check wether the GPU is still active at all. It's odd that Windows just doesn't see it, hence the idea to check with another OS entirely.
You don't need to install most Linux distros to try them, you can just run them off of a USB stick, another reason to use it for troubleshooting.

I've loaded Ubuntu and it seems it also does not detect the GPU.

[Bismut]

4 minutes ago, SlumbrousFool said:

I've loaded Ubuntu and it seems it also does not detect the GPU.

That's not a good sign. I'd try contacting Lenovo again, they should be able to help you if their BIOS update partially bricked your device.

[SlumbrousFool]

Just now, Bismut said:

That's not a good sign. I'd try contacting Lenovo again, they should be able to help you if their BIOS update partially bricked your device.

Thanks for the help. I appreciate it.

[Bismut]

2 minutes ago, SlumbrousFool said:

Thanks for the help. I appreciate it.

Of course, that's why I'm here. You could try some searching around on the internet and see if anyone else fixed a similar issue, but I am at the end of my wits, unfortunately.