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h150 elite not showing in icue (only commander core as a lighting node)

Gershy13
By Gershy13
in Cooling
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So i just bought the LCD upgrade kit for my h150 elite, and installed it, then i got the red triangle of death. I thought an icue reinstall would fix it as seen online, (yes i made sure everything is connected properly and tightly). Now for some reason even my old (just rgb) pump head isnt even working, no lights and not detected in icue.

Anyone know what could be the issue or have i just somehow broken my commander core?

The weird thing is i can see coolant temperature in icue??? So clearly the pump head is working, just not the rgb and i can't control the pump.

The LCD also is hit and miss, sometimes i see the red triangle, sometimes i see a screen that says "Liquid Temp: 0"

Ive tried all the troubleshooting online (reinstalling, checking cables, power cycling, etc), but nothing works. It looks like the commander core is not talking to the pump head completely.

 

Thanks

Gershy13

CPU: Ryzen 7 5800x + H150i Elite LCD     

RAM: 32GB Corsair Vengeance Pro RGB DDR4 3600MHz CL16

Motherboard: Gigabyte X570 Aorus Pro

GPU: MSI RTX 3070 Ventus 3X OC       

SSD 1: Corsair MP600 1tb (Windows)      

SSD 2: Samsung 840 EVO 120gb (Scratch Drive)   

SSD 3: Samsung 860 EVO 250gb

HDD 1: WD Blue 1TB

HDD 2: Seagate Barracuda 2TB

Case: NZXT H710

PSU: Corsair TX750M

Mouse: Lamzu Atlantis Pro Mini 4khz

Keyboard: Akko 5075B Plus

OS: Windows 10 Pro 64-bit  

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36 minutes ago, Gershy13 said:

So i just bought the LCD upgrade kit for my h150 elite, and installed it, then i got the red triangle of death. I thought an icue reinstall would fix it as seen online, (yes i made sure everything is connected properly and tightly). Now for some reason even my old (just rgb) pump head isnt even working, no lights and not detected in icue.

Anyone know what could be the issue or have i just somehow broken my commander core?

The weird thing is i can see coolant temperature in icue??? So clearly the pump head is working, just not the rgb and i can't control the pump.

The LCD also is hit and miss, sometimes i see the red triangle, sometimes i see a screen that says "Liquid Temp: 0"

Ive tried all the troubleshooting online (reinstalling, checking cables, power cycling, etc), but nothing works. It looks like the commander core is not talking to the pump head completely.

 

Thanks

Gershy13

Have you checked to see if there are any available updates in the iCUE software?

Have you tried turning it off and on again? Maybe Restart it? 

Please make sure to Mark the Solution as a Solution.

Take everything I say with a grain of salt. I could be just about wrong as I am right.

 

Main RIG

13600K (Undervolted) +MSI Z690 Edge Wi-Fi+ Team Elite 32gb RAM (3200) +Noctua Nhd-15 Chromax Black+ Intel 670p 1TB SSD+ Intel Arc A770+ Corsair Crystal 465x case+ EVGA SuperNOVA 650W PSU.+ ASUS VP222 Gaming Monitor

 

Laptop for School: Surface go 2 (sucks ass)

 

Laptop for tinkering: Dell Inspirion 3358

 

Audio: Apple Airpods Pro (1st Gen)

 

(Apple_reigns_ supreme_ forever_ and_ ever)

 

(I am 15 years old and don't know shit about fucking shit.) 

 

Everyone must suffer one of two Pains: The pain of Discipline or the pain of regret and disappointment.

 

-Jim Rohn

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2 minutes ago, FI Fheonix said:

Have you checked to see if there are any available updates in the iCUE software?

Yeah everything is up to date before I even started the upgrade (I made sure to upgrade everything even icue). I double checked now, no new upgrades. I also even reinstalled icue after I had the issues. No luck

CPU: Ryzen 7 5800x + H150i Elite LCD     

RAM: 32GB Corsair Vengeance Pro RGB DDR4 3600MHz CL16

Motherboard: Gigabyte X570 Aorus Pro

GPU: MSI RTX 3070 Ventus 3X OC       

SSD 1: Corsair MP600 1tb (Windows)      

SSD 2: Samsung 840 EVO 120gb (Scratch Drive)   

SSD 3: Samsung 860 EVO 250gb

HDD 1: WD Blue 1TB

HDD 2: Seagate Barracuda 2TB

Case: NZXT H710

PSU: Corsair TX750M

Mouse: Lamzu Atlantis Pro Mini 4khz

Keyboard: Akko 5075B Plus

OS: Windows 10 Pro 64-bit  

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1 hour ago, Gershy13 said:

Yeah everything is up to date before I even started the upgrade (I made sure to upgrade everything even icue). I double checked now, no new upgrades. I also even reinstalled icue after I had the issues. No luck

Does the Commander Core work without the LCD screen?

Have you tried turning it off and on again? Maybe Restart it? 

Please make sure to Mark the Solution as a Solution.

Take everything I say with a grain of salt. I could be just about wrong as I am right.

 

Main RIG

13600K (Undervolted) +MSI Z690 Edge Wi-Fi+ Team Elite 32gb RAM (3200) +Noctua Nhd-15 Chromax Black+ Intel 670p 1TB SSD+ Intel Arc A770+ Corsair Crystal 465x case+ EVGA SuperNOVA 650W PSU.+ ASUS VP222 Gaming Monitor

 

Laptop for School: Surface go 2 (sucks ass)

 

Laptop for tinkering: Dell Inspirion 3358

 

Audio: Apple Airpods Pro (1st Gen)

 

(Apple_reigns_ supreme_ forever_ and_ ever)

 

(I am 15 years old and don't know shit about fucking shit.) 

 

Everyone must suffer one of two Pains: The pain of Discipline or the pain of regret and disappointment.

 

-Jim Rohn

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Just now, FI Fheonix said:

Does the Commander Core work without the LCD screen?

The commander core works, the issue is the AIO part showing up. I tried both the LCD and the old RGB pump head. Ive contacted corsair, and i think theyre gonna send me a replacement commander core. 

CPU: Ryzen 7 5800x + H150i Elite LCD     

RAM: 32GB Corsair Vengeance Pro RGB DDR4 3600MHz CL16

Motherboard: Gigabyte X570 Aorus Pro

GPU: MSI RTX 3070 Ventus 3X OC       

SSD 1: Corsair MP600 1tb (Windows)      

SSD 2: Samsung 840 EVO 120gb (Scratch Drive)   

SSD 3: Samsung 860 EVO 250gb

HDD 1: WD Blue 1TB

HDD 2: Seagate Barracuda 2TB

Case: NZXT H710

PSU: Corsair TX750M

Mouse: Lamzu Atlantis Pro Mini 4khz

Keyboard: Akko 5075B Plus

OS: Windows 10 Pro 64-bit  

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1 minute ago, Gershy13 said:

The commander core works, the issue is the AIO part showing up. I tried both the LCD and the old RGB pump head. Ive contacted corsair, and i think theyre gonna send me a replacement commander core. 

Yeah, I don't really know what else I could help you with. Unless you have a other system lying around and can test the LCD screen with it. 

Have you tried turning it off and on again? Maybe Restart it? 

Please make sure to Mark the Solution as a Solution.

Take everything I say with a grain of salt. I could be just about wrong as I am right.

 

Main RIG

13600K (Undervolted) +MSI Z690 Edge Wi-Fi+ Team Elite 32gb RAM (3200) +Noctua Nhd-15 Chromax Black+ Intel 670p 1TB SSD+ Intel Arc A770+ Corsair Crystal 465x case+ EVGA SuperNOVA 650W PSU.+ ASUS VP222 Gaming Monitor

 

Laptop for School: Surface go 2 (sucks ass)

 

Laptop for tinkering: Dell Inspirion 3358

 

Audio: Apple Airpods Pro (1st Gen)

 

(Apple_reigns_ supreme_ forever_ and_ ever)

 

(I am 15 years old and don't know shit about fucking shit.) 

 

Everyone must suffer one of two Pains: The pain of Discipline or the pain of regret and disappointment.

 

-Jim Rohn

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2 minutes ago, Gershy13 said:

The commander core works, the issue is the AIO part showing up. I tried both the LCD and the old RGB pump head. Ive contacted corsair, and i think theyre gonna send me a replacement commander core. 

Sorry I couldn't be of more help...

Have you tried turning it off and on again? Maybe Restart it? 

Please make sure to Mark the Solution as a Solution.

Take everything I say with a grain of salt. I could be just about wrong as I am right.

 

Main RIG

13600K (Undervolted) +MSI Z690 Edge Wi-Fi+ Team Elite 32gb RAM (3200) +Noctua Nhd-15 Chromax Black+ Intel 670p 1TB SSD+ Intel Arc A770+ Corsair Crystal 465x case+ EVGA SuperNOVA 650W PSU.+ ASUS VP222 Gaming Monitor

 

Laptop for School: Surface go 2 (sucks ass)

 

Laptop for tinkering: Dell Inspirion 3358

 

Audio: Apple Airpods Pro (1st Gen)

 

(Apple_reigns_ supreme_ forever_ and_ ever)

 

(I am 15 years old and don't know shit about fucking shit.) 

 

Everyone must suffer one of two Pains: The pain of Discipline or the pain of regret and disappointment.

 

-Jim Rohn

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1 minute ago, FI Fheonix said:

Yeah, I don't really know what else I could help you with. Unless you have a other system lying around and can test the LCD screen with it. 

Unfortunately I don't... I've seen similar issues online, and apparently a replacement commander core fixed it. 

Given how quick Corsair was to offer a replacement I assume it's a fairly common issue.

 

1 minute ago, FI Fheonix said:

Sorry I couldn't be of more help...

No worries mate.

CPU: Ryzen 7 5800x + H150i Elite LCD     

RAM: 32GB Corsair Vengeance Pro RGB DDR4 3600MHz CL16

Motherboard: Gigabyte X570 Aorus Pro

GPU: MSI RTX 3070 Ventus 3X OC       

SSD 1: Corsair MP600 1tb (Windows)      

SSD 2: Samsung 840 EVO 120gb (Scratch Drive)   

SSD 3: Samsung 860 EVO 250gb

HDD 1: WD Blue 1TB

HDD 2: Seagate Barracuda 2TB

Case: NZXT H710

PSU: Corsair TX750M

Mouse: Lamzu Atlantis Pro Mini 4khz

Keyboard: Akko 5075B Plus

OS: Windows 10 Pro 64-bit  

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5 minutes ago, Gershy13 said:

Unfortunately I don't... I've seen similar issues online, and apparently a replacement commander core fixed it. 

Given how quick Corsair was to offer a replacement I assume it's a fairly common issue.

 

No worries mate.

Ok, If you have any more problems with your new Commander Core I will do my best to help...

Have you tried turning it off and on again? Maybe Restart it? 

Please make sure to Mark the Solution as a Solution.

Take everything I say with a grain of salt. I could be just about wrong as I am right.

 

Main RIG

13600K (Undervolted) +MSI Z690 Edge Wi-Fi+ Team Elite 32gb RAM (3200) +Noctua Nhd-15 Chromax Black+ Intel 670p 1TB SSD+ Intel Arc A770+ Corsair Crystal 465x case+ EVGA SuperNOVA 650W PSU.+ ASUS VP222 Gaming Monitor

 

Laptop for School: Surface go 2 (sucks ass)

 

Laptop for tinkering: Dell Inspirion 3358

 

Audio: Apple Airpods Pro (1st Gen)

 

(Apple_reigns_ supreme_ forever_ and_ ever)

 

(I am 15 years old and don't know shit about fucking shit.) 

 

Everyone must suffer one of two Pains: The pain of Discipline or the pain of regret and disappointment.

 

-Jim Rohn

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Just now, FI Fheonix said:

Ok, If you have any more problems with your new Commander Core I will do my best to help...

Thanks, just wondering if you know if its possible to use the old commander core as a controller for my case fans? I plan to get 3 QL120s and a QL140 to replace my case fans. 

Or will I run into issues with it conflicting with the AIO. 

CPU: Ryzen 7 5800x + H150i Elite LCD     

RAM: 32GB Corsair Vengeance Pro RGB DDR4 3600MHz CL16

Motherboard: Gigabyte X570 Aorus Pro

GPU: MSI RTX 3070 Ventus 3X OC       

SSD 1: Corsair MP600 1tb (Windows)      

SSD 2: Samsung 840 EVO 120gb (Scratch Drive)   

SSD 3: Samsung 860 EVO 250gb

HDD 1: WD Blue 1TB

HDD 2: Seagate Barracuda 2TB

Case: NZXT H710

PSU: Corsair TX750M

Mouse: Lamzu Atlantis Pro Mini 4khz

Keyboard: Akko 5075B Plus

OS: Windows 10 Pro 64-bit  

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14 minutes ago, Gershy13 said:

Thanks, just wondering if you know if its possible to use the old commander core as a controller for my case fans? I plan to get 3 QL120s and a QL140 to replace my case fans. 

Or will I run into issues with it conflicting with the AIO. 

You want to use the old Commander Core for the meantime?

Have you tried turning it off and on again? Maybe Restart it? 

Please make sure to Mark the Solution as a Solution.

Take everything I say with a grain of salt. I could be just about wrong as I am right.

 

Main RIG

13600K (Undervolted) +MSI Z690 Edge Wi-Fi+ Team Elite 32gb RAM (3200) +Noctua Nhd-15 Chromax Black+ Intel 670p 1TB SSD+ Intel Arc A770+ Corsair Crystal 465x case+ EVGA SuperNOVA 650W PSU.+ ASUS VP222 Gaming Monitor

 

Laptop for School: Surface go 2 (sucks ass)

 

Laptop for tinkering: Dell Inspirion 3358

 

Audio: Apple Airpods Pro (1st Gen)

 

(Apple_reigns_ supreme_ forever_ and_ ever)

 

(I am 15 years old and don't know shit about fucking shit.) 

 

Everyone must suffer one of two Pains: The pain of Discipline or the pain of regret and disappointment.

 

-Jim Rohn

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9 minutes ago, FI Fheonix said:

You want to use the old Commander Core for the meantime?

As in, instead of having to buy a commander pro or commander core xt (to control the new QL fans when i get them), can i save money by using this old commander core alongside the replacement commander core. So the new commander core will control the AIO and its fans. and the old one can control the case fans (4 QL series)

CPU: Ryzen 7 5800x + H150i Elite LCD     

RAM: 32GB Corsair Vengeance Pro RGB DDR4 3600MHz CL16

Motherboard: Gigabyte X570 Aorus Pro

GPU: MSI RTX 3070 Ventus 3X OC       

SSD 1: Corsair MP600 1tb (Windows)      

SSD 2: Samsung 840 EVO 120gb (Scratch Drive)   

SSD 3: Samsung 860 EVO 250gb

HDD 1: WD Blue 1TB

HDD 2: Seagate Barracuda 2TB

Case: NZXT H710

PSU: Corsair TX750M

Mouse: Lamzu Atlantis Pro Mini 4khz

Keyboard: Akko 5075B Plus

OS: Windows 10 Pro 64-bit  

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33 minutes ago, Gershy13 said:

As in, instead of having to buy a commander pro or commander core xt (to control the new QL fans when i get them), can i save money by using this old commander core alongside the replacement commander core. So the new commander core will control the AIO and its fans. and the old one can control the case fans (4 QL series)

I understand. It should be fine. Since you have two separate Commanders controlling different things you shouldn't have any interference.

Have you tried turning it off and on again? Maybe Restart it? 

Please make sure to Mark the Solution as a Solution.

Take everything I say with a grain of salt. I could be just about wrong as I am right.

 

Main RIG

13600K (Undervolted) +MSI Z690 Edge Wi-Fi+ Team Elite 32gb RAM (3200) +Noctua Nhd-15 Chromax Black+ Intel 670p 1TB SSD+ Intel Arc A770+ Corsair Crystal 465x case+ EVGA SuperNOVA 650W PSU.+ ASUS VP222 Gaming Monitor

 

Laptop for School: Surface go 2 (sucks ass)

 

Laptop for tinkering: Dell Inspirion 3358

 

Audio: Apple Airpods Pro (1st Gen)

 

(Apple_reigns_ supreme_ forever_ and_ ever)

 

(I am 15 years old and don't know shit about fucking shit.) 

 

Everyone must suffer one of two Pains: The pain of Discipline or the pain of regret and disappointment.

 

-Jim Rohn

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Just now, FI Fheonix said:

I understand. It should be fine. Since you have two separate Commanders controlling different things you shouldn't have any interference.

Cool thanks. 

CPU: Ryzen 7 5800x + H150i Elite LCD     

RAM: 32GB Corsair Vengeance Pro RGB DDR4 3600MHz CL16

Motherboard: Gigabyte X570 Aorus Pro

GPU: MSI RTX 3070 Ventus 3X OC       

SSD 1: Corsair MP600 1tb (Windows)      

SSD 2: Samsung 840 EVO 120gb (Scratch Drive)   

SSD 3: Samsung 860 EVO 250gb

HDD 1: WD Blue 1TB

HDD 2: Seagate Barracuda 2TB

Case: NZXT H710

PSU: Corsair TX750M

Mouse: Lamzu Atlantis Pro Mini 4khz

Keyboard: Akko 5075B Plus

OS: Windows 10 Pro 64-bit  

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1 minute ago, Gershy13 said:

Cool thanks. 

When is the new Commander Core arriving?

Have you tried turning it off and on again? Maybe Restart it? 

Please make sure to Mark the Solution as a Solution.

Take everything I say with a grain of salt. I could be just about wrong as I am right.

 

Main RIG

13600K (Undervolted) +MSI Z690 Edge Wi-Fi+ Team Elite 32gb RAM (3200) +Noctua Nhd-15 Chromax Black+ Intel 670p 1TB SSD+ Intel Arc A770+ Corsair Crystal 465x case+ EVGA SuperNOVA 650W PSU.+ ASUS VP222 Gaming Monitor

 

Laptop for School: Surface go 2 (sucks ass)

 

Laptop for tinkering: Dell Inspirion 3358

 

Audio: Apple Airpods Pro (1st Gen)

 

(Apple_reigns_ supreme_ forever_ and_ ever)

 

(I am 15 years old and don't know shit about fucking shit.) 

 

Everyone must suffer one of two Pains: The pain of Discipline or the pain of regret and disappointment.

 

-Jim Rohn

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6 minutes ago, FI Fheonix said:

When is the new Commander Core arriving?

No idea, they havent replied to the latest email.

CPU: Ryzen 7 5800x + H150i Elite LCD     

RAM: 32GB Corsair Vengeance Pro RGB DDR4 3600MHz CL16

Motherboard: Gigabyte X570 Aorus Pro

GPU: MSI RTX 3070 Ventus 3X OC       

SSD 1: Corsair MP600 1tb (Windows)      

SSD 2: Samsung 840 EVO 120gb (Scratch Drive)   

SSD 3: Samsung 860 EVO 250gb

HDD 1: WD Blue 1TB

HDD 2: Seagate Barracuda 2TB

Case: NZXT H710

PSU: Corsair TX750M

Mouse: Lamzu Atlantis Pro Mini 4khz

Keyboard: Akko 5075B Plus

OS: Windows 10 Pro 64-bit  

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1 minute ago, Gershy13 said:

No idea, they havent replied to the latest email.

I see. Let me know when you get a response!

 

Have you tried turning it off and on again? Maybe Restart it? 

Please make sure to Mark the Solution as a Solution.

Take everything I say with a grain of salt. I could be just about wrong as I am right.

 

Main RIG

13600K (Undervolted) +MSI Z690 Edge Wi-Fi+ Team Elite 32gb RAM (3200) +Noctua Nhd-15 Chromax Black+ Intel 670p 1TB SSD+ Intel Arc A770+ Corsair Crystal 465x case+ EVGA SuperNOVA 650W PSU.+ ASUS VP222 Gaming Monitor

 

Laptop for School: Surface go 2 (sucks ass)

 

Laptop for tinkering: Dell Inspirion 3358

 

Audio: Apple Airpods Pro (1st Gen)

 

(Apple_reigns_ supreme_ forever_ and_ ever)

 

(I am 15 years old and don't know shit about fucking shit.) 

 

Everyone must suffer one of two Pains: The pain of Discipline or the pain of regret and disappointment.

 

-Jim Rohn

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