7900XTX - Drivers keep crashing on some games

[Leychee]

https://fr.pcpartpicker.com/user/Ley01/saved/FmsqHx

 

Hello, as the title says my drivers crash on some games. FFXIV and Elden Ring for example crash after 10-20 minutes: both my screens go black, the audio doesn't work anymore for some time (maybe because I'm plugging my headphones on my main monitor), and the windows have a white title bar and a complete blank interface. IIRC FFXIV's error is something about DirectX.

Haven't had any problem on other games, such as Dota 2, Marvel's GOTG and Spiderman, Apex, MW2...

 

I'm thinking the problem is my PSU, but why would other games (and benchmarks) work fine? Could it be the drivers?

 

Thank you!

[BiotechBen]

51 minutes ago, Leyf said:

https://fr.pcpartpicker.com/user/Ley01/saved/FmsqHx

 

Hello, as the title says my drivers crash on some games. FFXIV and Elden Ring for example crash after 10-20 minutes: both my screens go black, the audio doesn't work anymore for some time (maybe because I'm plugging my headphones on my main monitor), and the windows have a white title bar and a complete blank interface. IIRC FFXIV's error is something about DirectX.

Haven't had any problem on other games, such as Dota 2, Marvel's GOTG and Spiderman, Apex, MW2...

 

I'm thinking the problem is my PSU, but why would other games (and benchmarks) work fine? Could it be the drivers?

 

Thank you!

A great 700W should be able to power it just barely, but the the recommended PSU power is 750W bare minimum, with 850-1000W being recommended.

[Leychee]

2 minutes ago, BiotechBen said:

A great 700W should be able to power it just barely, but the the recommended PSU power is 750W bare minimum, with 850-1000W being recommended.

For sure, I'm aware that it's barely enough, but shouldn't the system crash in other games, or while benchmarking/stress testing?

[BiotechBen]

3 minutes ago, Leyf said:

For sure, I'm aware that it's barely enough, but shouldn't the system crash in other games, or while benchmarking/stress testing?

If you get a transient spike that goes beyond the rated power of the rail, it'll shut off. It was something that plagued older PSUs with 3000 series when it launched.

[Leychee]

3 minutes ago, BiotechBen said:

If you get a transient spike that goes beyond the rated power of the rail, it'll shut off. It was something that plagued older PSUs with 3000 series when it launched.

Makes sense... do you think that a bigger PSU will do the trick then? I was thinking about upgrading in 2/3 weeks, but if there's a temporary solution I'll take it

Thanks for your help!

[Vishera]

1 hour ago, Leyf said:

Hello, as the title says my drivers crash on some games. FFXIV and Elden Ring for example crash after 10-20 minutes: both my screens go black, the audio doesn't work anymore for some time (maybe because I'm plugging my headphones on my main monitor), and the windows have a white title bar and a complete blank interface. IIRC FFXIV's error is something about DirectX.

Haven't had any problem on other games, such as Dota 2, Marvel's GOTG and Spiderman, Apex, MW2...

 

I'm thinking the problem is my PSU, but why would other games (and benchmarks) work fine? Could it be the drivers?

The PC is still running so it probably not the PSU,

Sounds like the drivers, Those are the probably the infamous driver crashes that plagues AMD every time they launch a new GPU.

[Leychee]

14 minutes ago, Vishera said:

The PC is still running so it probably not the PSU,

Sounds like the drivers, Those are the probably the infamous driver crashes that plagues AMD every time they launch a new GPU.

Should I wait for an update before buying a new PSU then? 

[BiotechBen]

20 minutes ago, Vishera said:

The PC is still running so it probably not the PSU,

Sounds like the drivers, Those are the probably the infamous driver crashes that plagues AMD every time they launch a new GPU.

 

7 minutes ago, Leyf said:

Should I wait for an update before buying a new PSU then? 

I'd say it's possibly a double whammy, I'd still say that a higher wattage PSU would be good. Have considerable experience with buggy Radeon drivers, so that's very likely contributing to the crashes.

[Leychee]

9 minutes ago, BiotechBen said:

 

I'd say it's possibly a double whammy, I'd still say that a higher wattage PSU would be good. Have considerable experience with buggy Radeon drivers, so that's very likely contributing to the crashes.

Hm... since the GPU just came out I assume they'll release new drivers soon? If they don't fix the problem I'll definitely order a new PSU then. I'd rather wait a bit and make sure where the problem comes from.

I'm also hoping it'll help quiet down the coil whine. I've heard it can go away after some time, or not at all, that a new PSU may or may not help... I got "lucky" and it's not extremely loud, but still  

 

Thanks for your help!

[Vishera]

16 minutes ago, Leyf said:

Should I wait for an update before buying a new PSU then? 

It can take a lot of time for a fix to get released.

[xAcid9]

Try disable MPO and undervolt your card.

 

[Leychee]

12 hours ago, xAcid9 said:

Try disable MPO and undervolt your card.

 

I ran the FFXIV benchmark and it crashed. Then I tried reverting the voltage back to the default 1150 (was 1125), ran 3 benchmarks back to back and had no issues at all. IIRC I tried running some benchmarks yesterday as well with the stock voltage and I still had crashes, so I'm assuming that disabling MPO AND reverting to stock settings fixed it.

 

Thank you all for your help!  I'll probably still upgrade my PSU in the next few weeks just to be sure to avoid any other problems in the future (and hopefully reduce the coil whine a bit)

 

[QuantumSingularity]

Why no one reads the specs... From AMD's own page for the 7900XTX

 

You bought a 700W mid-tier PSU for a GPU that requires 800W high-tier one.

[Bombraker]

Hey, I've just bought myself a 7800 xtx and got the same crashes/freezes (same with Deep Rock Galactic) - and managed to solve it!
 

I'm not sure if this will solve it for you, but I disabled AMD FreeSync Premium inside AMD Adrinaline (Settings wheel -> Display -> Select your monitor(s) -> AMD FreeSync Premium -> Disabled -> Reboot).
 

For what it's worth, I have two monitors, one of which supports it, the other does not, so I'm guessing it's got something to do with that. That's just a guess though.

Hope this helps you as it did me. Happy gaming :fingerscrossed: