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Windows 10 restarts intermittently - Please help!

Bateman1950x
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Hi,

My Windows 10 desktop reboots on its own 2-3 times a day and does NOT write any *.dmp files even though I enabled crash/memory dump settings. (there's 60GB+ space on C: drive). This desktop has been 24x7 ON for last 5 years (there's no dust inside it) and reboots only when monthly updates occur.

 

The Event viewer shows "the system has rebooted without cleanly shutting down first. this error could be caused if the system stopped responding, crashed, or lost power unexpectedly.". I did not install any software/updates/drivers in last 1 week (problem started 3 days ago).

 

Please advise, TIA

 

screenshot-20.png

 

 

 

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What are the system specifications???

 

Power supply?

CPU Cooler Tier List  || Motherboard VRMs Tier List || Motherboard Beep & POST Codes || Graphics Card Tier List || PSU Tier List 

 

Main System Specifications: 

 

CPU: AMD Ryzen 9 5950X ||  CPU Cooler: Noctua NH-D15 Air Cooler ||  RAM: Corsair Vengeance LPX 32GB(4x8GB) DDR4-3600 CL18  ||  Mobo: ASUS ROG Crosshair VIII Dark Hero X570  ||  SSD: Samsung 970 EVO 1TB M.2-2280 Boot Drive/Some Games)  ||  HDD: 2X Western Digital Caviar Blue 1TB(Game Drive)  ||  GPU: ASUS TUF Gaming RX 6900XT  ||  PSU: EVGA P2 1600W  ||  Case: Corsair 5000D Airflow  ||  Mouse: Logitech G502 Hero SE RGB  ||  Keyboard: Logitech G513 Carbon RGB with GX Blue Clicky Switches  ||  Mouse Pad: MAINGEAR ASSIST XL ||  Monitor: ASUS TUF Gaming VG34VQL1B 34" 

 

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Have you witnessed one of these restarts? Is it a proper windows restart or sudden black screen followed by BIOS Splash?

 

This could be several things but a common culprit could be failing PSU. Given how you've used the computer for the last 5 years this isn't out of the question. Do you have spare hardware components you could swap in for testing?

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Thank you both!
I think It's Proper windows restart but not sure as I don't sit in front of it.

 

It's HP elitedesk 800 G1 (old one but working great with SSDs + 16GB RAM etc.)

 

no standby machine to replace parts unfortunately 😞

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if its this one https://support.hp.com/us-en/document/c03808397 you may be out of luck now..... last support is quoted as windows 8 pro 64-bit

 

- i know you said you didnt do any updates, but did windows 10 do any updates automatically?

- do you know if your HDD are running in MBR mode or GPT mode?

- do you know if you are running with secure boot and fast boot?

 

i ask the last 2 questions because i have 3 computers that refuse to run windows 10 in anything but MBR / Legacy boot mode with fast boot and secure boot turned off as well as leaving tpm2 turned off,  however i can have storage drives as GPT. 

- the oldest being a gigabyte board for the AM3+ socket, 2 newest are Asus b450 boards running ryzen 5 chips.

 

my am3+ will only go as far as windows 10 version 2004

the 2 ryzens are still accepting updates...

 

current main system:

motherboard : AMD FX 8320

ram : 16Gig

OS : Linux Mint 20 xfce kernel 5.4.0-26

Video Card : RX 550 4 GIG

Monitor: BENQ 21 inch

 

Desperately needs an updated system :(

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