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After EVGA, which GPU manufacturer has the best customer support?

Hi P
Go to solution Solved by Shimejii,

If you are in NA, there arent any good ones for NVidia, they all have to send their cards back to their RMA departments. Asus had the chance to make the best effort for a NA office and such, but they still chose to stick to where they are. 

 

Gigabyte is by far the worst, Zotac, Asrock, and MSI probably follow up shortly behind. Ive only had to deal with ASUS a few years ago but that went through Squaretrade. Good CS doesnt pay.

My only experience has been Gigabyte, which isn't bad but it's slow.

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I mostly liked EVGA, MSI and STRIX cards.  I can't recall the last time I needed warranty support though I usually sell them after a few years.  Earlier I was looking and saw I had 5 EVGA cards since 2009 and never had to RMA.

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If you are in NA, there arent any good ones for NVidia, they all have to send their cards back to their RMA departments. Asus had the chance to make the best effort for a NA office and such, but they still chose to stick to where they are. 

 

Gigabyte is by far the worst, Zotac, Asrock, and MSI probably follow up shortly behind. Ive only had to deal with ASUS a few years ago but that went through Squaretrade. Good CS doesnt pay.

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1 minute ago, Hi P said:

My only experience has been Gigabyte, which isn't bad but it's slow.

I had good experience with Gigabyte, no questions and they explained what was actually wrong with the card.  

"Do what makes the experience better" - in regards to PCs and Life itself.

 

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1 hour ago, ewitte said:

  I can't recall the last time I needed warranty support though I usually sell them after a few years. 

This is the key. I don't think I've had to deal with a GPU company directly.. ever, actually. First GPU I bought was a Voodoo3 2000.

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Never had to deal with one, but I've only owned EVGA.

I recall gigabyte ignoring RMAs early on with 3000.

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What about Sapphire and XFX? Does anyone have any experience with them? Thanks

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