Jump to content
Search In
  • More options...
Find results that contain...
Find results in...

Motherboard doesn't recognize my new ssd

TeddyWestside
 Share
Go to solution Solved by TeddyWestside,
18 hours ago, brob said:

 

What model?

so I tried an m.2 ssd and that one works!

 

Even my normal ssd gets recognized in the file explorer and can be used.

Posted

According to my Board Explorer on my bios all sata connector s are empty. The cables are all correctly In place and when I try to install windows 11 the drive does get recognized. However I can't boot up the ssd.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

A 2.5" SSD needs both sata cable (from motherboard) and sata power (from power supply)

 

M.2 SSDs can be either nvme (using pci-e lanes for communication)  or AHCI (using SATA)

 

Read the motherboard manual, some M.2 connectors only support nvme SSDs, others only SATA M.2 drives. 

 

Go in BIOS (press DEL or F2 at start) and go in the menu where you select boot order , devices that can boot from etc. 

Select your SSD there, or the entry which says "Windows"

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

We need make and model of your motherboard and ssd, if the above does not fix your problem.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
11 minutes ago, Pandur said:

We need make and model of your motherboard and ssd, if the above does not fix your problem.

B550 gaming super and safe samsung 870 evo

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
25 minutes ago, mariushm said:

A 2.5" SSD needs both sata cable (from motherboard) and sata power (from power supply)

 

M.2 SSDs can be either nvme (using pci-e lanes for communication)  or AHCI (using SATA)

 

Read the motherboard manual, some M.2 connectors only support nvme SSDs, others only SATA M.2 drives. 

 

Go in BIOS (press DEL or F2 at start) and go in the menu where you select boot order , devices that can boot from etc. 

Select your SSD there, or the entry which says "Windows"

When the boot order is SSD 1. It will still boot up to the bios

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

If you have sata power to the ssd, and data cable between motherboard and ssd. And it does not show in the bios you most likely have a dead drive.

 

First I would test with other cables and a couple sata ports. If that changes nothing then your ssd is most likely dead.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
5 minutes ago, Pandur said:

If you have sata power to the ssd, and data cable between motherboard and ssd. And it does not show in the bios you most likely have a dead drive.

 

First I would test with other cables and a couple sata ports. If that changes nothing then your ssd is most likely dead.

But it's weird that the windows installation recognized the driver.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
1 minute ago, TeddyWestside said:

But it's weird that the windows installation recognized the driver.

Apparently I missed that part. It should still show up in bios though, which is weird.

 

Make sure the sata controller is set to AHCI in bios. Uefi boot enabled, and compatibility mode disabled (sometimes called UEFI only mode). Secure boot enabled in Windows WHQL mode.

 

After a clean install of Windows it should say Windows Boot Loader as boot device in bios, not just sata 1. That means you have correctly installed Windows in UEFI mode.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

If device is not showing in the BIOS but is recognized in Windows, perhaps you are looking in the wrong place.

80+ ratings certify electrical efficiency. Not quality.

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
30 minutes ago, brob said:

If device is not showing in the BIOS but is recognized in Windows, perhaps you are looking in the wrong place.

Any ideas? ( to be clear. I can't properly install windows either. But the Windows 11 installation does recognize the ssd, )

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
2 minutes ago, TeddyWestside said:

Any ideas? ( to be clear. I can't properly install windows either. But the Windows 11 installation does recognize the ssd, )

 

Google has no hits for a B550 Gaming Super motherboard. 

80+ ratings certify electrical efficiency. Not quality.

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
7 minutes ago, brob said:

 

Google has no hits for a B550 Gaming Super motherboard. 

Sorry, its the MSI MPG B550 GAMING PLUS

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

Have you tried all the motherboard SATA ports?

80+ ratings certify electrical efficiency. Not quality.

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
7 hours ago, brob said:

Have you tried all the motherboard SATA ports?

Yes

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
9 hours ago, TeddyWestside said:

When the boot order is SSD 1. It will still boot up to the bios

 

The bios is in a flash memory chip.

 

20 minutes ago, TeddyWestside said:

Yes

 

Have you hooked up another SATA drive to see if it shows in the BIOS?

80+ ratings certify electrical efficiency. Not quality.

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
On 5/26/2022 at 1:32 AM, brob said:

 

The bios is in a flash memory chip.

 

 

Have you hooked up another SATA drive to see if it shows in the BIOS?

Even tried a brand New ssd . Still can't install windows properly or does it get recognized in the bios

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
13 minutes ago, TeddyWestside said:

Even tried a brand New ssd . Still can't install windows properly or does it get recognized in the bios

 

You tried another SSD with the same result? Did you use the same PSU cable?

80+ ratings certify electrical efficiency. Not quality.

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
1 hour ago, brob said:

 

You tried another SSD with the same result? Did you use the same PSU cable?

There are 2 x 3 sata power cables and I've used all of them. But if it was a power issue then the windows installation would detect it either right?

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
1 minute ago, TeddyWestside said:

There are 2 x 3 sata power cables and I've used all of them. But if it was a power issue then the windows installation would detect it either right?

 

I'm ignoring the Windows installation behavior as it fails and doesn't add any real information.

 

I suspect the motherboard, is it new? Have you tried resetting the BIOS?

80+ ratings certify electrical efficiency. Not quality.

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
11 minutes ago, brob said:

 

I'm ignoring the Windows installation behavior as it fails and doesn't add any real information.

 

I suspect the motherboard, is it new? Have you tried resetting the BIOS?

We it means the the ssd gets powered right? And is connected? 

 

Yes my msi mpg b550 gaming super  is new! How can I reset it?

 

And would this downgrade my bios version since the out of the box version doesn't support my cpu. ( And don't have an extra around

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

Consult the user manual for the procedure to reset the BIOS settings.

 

If that doesn't work, you might consider reflashing the BIOS. There are some caveats that should be considered before doing this. A search for "flash bios button MSI b550 gaming edge" should turn up at least one good video.

 

80+ ratings certify electrical efficiency. Not quality.

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
1 hour ago, brob said:

Consult the user manual for the procedure to reset the BIOS settings.

 

If that doesn't work, you might consider reflashing the BIOS. There are some caveats that should be considered before doing this. A search for "flash bios button MSI b550 gaming edge" should turn up at least one good video.

 

I did and sadly still the same!

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
28 minutes ago, TeddyWestside said:

I did and sadly still the same!

 

Have you tried updating the BIOS to the newest revision?

 

https://www.msi.com/Motherboard/MPG-B550-GAMING-PLUS/support#bios

 

There was an update released recently on 05/20. Worth a shot if you haven't done this already. Just confirm factually that this is indeed the motherboard you have before you update the BIOS.

Spoiler
Spoiler

                                                                                 Mentioned on 09/30/20    in  TechLinked @ (1:54)              

                                                                 Mentioned on 10/07/20    in  TechLinked @ (1:59)

         Mentioned on 10/16/20    in  TechLinked @ (4:06) 

      Mentioned on 10/21/20    in  TechLinked @ (1:22)

     Mentioned on 12/30/20    in  TechLinked @ (0:14)

    Mentioned on 12/30/20    in  TechLinked @ (2:17)

   Mentioned on 05/18/22    in  TechLinked @ (4:25)

  Mentioned on 05/20/22    in  TechLinked @ (0:13)

 Mentioned on 05/25/22    in  TechLinked @ (5:24)

Mentioned on 06/08/22    in  TechLinked @ (1:20)

Mentioned on 06/20/22    in  TechLinked @ (3:54)

Mentioned on 06/27/22    in  TechLinked @ (3:52)

 

Currently Playing:

Fortnite

Path of Exile

Call of Duty: Warzone

Wolfenstein II: The New Colosuss

 

                       🌕              

                                               Eye of Providence (HP OMEN 17-ck1111nr)

CPU: 12th Gen Intel Core i7-12700H 14c/20t GPU: NVIDIA Geforce RTX 3060 ~ GA106 Memory: 16GB DDR5 @4800MHz SSD: 1TB PCIe Gen4 NVMe M.2 (OS/Programs/Apps/Games) HDD1: WD Elements 4TB External (Backup/Additional Storage) Monitor: 17.3” Full HD (1080p) IPS Micro-Edge Anti-Glare Low Blue Light 144Hz Display Mouse: Artic White Roccat Kone Pro Mouse Mat: Corsair MM350 Premium Headset: Corsair VØID Stereo Gaming Headset OS: Windows 11 Home

                                                                         

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
On 5/27/2022 at 11:54 PM, BiG StroOnZ said:

 

Have you tried updating the BIOS to the newest revision?

 

https://www.msi.com/Motherboard/MPG-B550-GAMING-PLUS/support#bios

 

There was an update released recently on 05/20. Worth a shot if you haven't done this already. Just confirm factually that this is indeed the motherboard you have before you update the BIOS.

I tried it. Sadly the windows installation still reboots it self back to the windows setup. And with the installation usb drive it start the bios. 

 

When going to my storage tab in the bios. My ssd doesn't show up in the device list either.

16538454310833069161081622013003.jpg

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

What is the BIOS version number? The picture doesn't show it.

80+ ratings certify electrical efficiency. Not quality.

 

Link to comment
Share on other sites
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Troubleshooting

×