Motherboard doesn't recognize my new ssd

[TeddyWestside]

13 minutes ago, brob said:

What is the BIOS version number? The picture doesn't show it.

I now updated it to 7C56v1A1

 

First it was 7C56v18

[brob]

If you bought the motherboard new I suspect it's time to consider returning it as defective.

 

To summarize:

• You are using the latest BIOS
• You have reflashed the BIOS 
• You have tried multiple SATA power cables in all the PSU SATA power ports
• You have tried multiple SATA drives in all the motherboard SATA ports
• You have tried multiple SATA data cables
• You have tried the SSD on another machine

True?

[TeddyWestside]

8 minutes ago, brob said:

If you bought the motherboard new I suspect it's time to consider returning it as defective.

 

To summarize:

• You are using the latest BIOS Yes
• You have reflashed the BIOS Yes
• You have tried multiple SATA power cables in all the PSU SATA power ports Yes
• You have tried multiple SATA drives in all the motherboard SATA portsYes
• You have tried multiple SATA data cables Yes
• You have tried the SSD on another machine No, but I returned the first ssd. Got a different, same result.

True?

 

[brob]

13 minutes ago, TeddyWestside said:

• You have tried the SSD on another machine No, but I returned the first ssd. Got a different, same result.

True?

 

Not exactly. But the likelihood of two new SSD failing is small. Unless its an unlikely compatibility issue.

 

[TeddyWestside]

13 minutes ago, brob said:

 

Not exactly. But the likelihood of two new SSD failing is small. Unless its an unlikely compatibility issue.

 

Weird question. Bit could I put my laptop m.2 ssd in my motherboard? And can I immediately use its windows 11 that is installed on it?

[brob]

10 minutes ago, TeddyWestside said:

Weird question. Bit could I put my laptop m.2 ssd in my motherboard? And can I immediately use its windows 11 that is installed on it?

 

You might be able to, but I wouldn't do it. It could damage the drive data if something on the motherboard is acting up.

[TeddyWestside]

26 minutes ago, brob said:

 

You might be able to, but I wouldn't do it. It could damage the drive data if something on the motherboard is acting up.

I'm willing to take the risk since I'm out of options at this point..

[brob]

1 minute ago, TeddyWestside said:

I'm willing to take the risk since I'm out of options at this point..

 

Are you not able to return the motherboard?

 

Is your laptop able to connect to a SATA drive?

[TeddyWestside]

32 minutes ago, brob said:

 

Are you not able to return the motherboard?

 

Is your laptop able to connect to a SATA drive?

Im not sadly. I don't know how I could connect my laptop to a sata drive

[brob]

2 hours ago, TeddyWestside said:

Im not sadly. I don't know how I could connect my laptop to a sata drive

 

What model?

[TeddyWestside]

12 hours ago, brob said:

 

What model?

Zenbook 15 from 2019 I believe. 

 

I managed to get a m.2 ssd. See If that will make a difference so I will test that tonight.

[TeddyWestside]

18 hours ago, brob said:

 

What model?

so I tried an m.2 ssd and that one works!

 

Even my normal ssd gets recognized in the file explorer and can be used.

[brob]

34 minutes ago, TeddyWestside said:

so I tried an m.2 ssd and that one works!

 

Even my normal ssd gets recognized in the file explorer and can be used.

 

Odd.

[LogicalDrm]

-> Moved to Troubleshooting

[TeddyWestside]

36 minutes ago, brob said:

 

Odd.

Very odd. but im glad it finally works. Thank you for all your help and time!