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hey guys! I just got a new computer and its crashing, it will turn on and work for around 15 min. before the screen just goes completely green. I don't know what's wrong. Any suggestions?

I really want to play games, but I cant, because it keeps on crashing.

I really need your help guys.

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25 minutes ago, funman1255 said:

hey guys! I just got a new computer and its crashing, it will turn on and work for around 15 min. before the screen just goes completely green. I don't know what's wrong. Any suggestions?

I really want to play games, but I cant, because it keeps on crashing.

I really need your help guys.

I think specs of your machine (ie what components you use) could be useful here.

Current system. CPU: AMD Ryzen 7 5800X; MoBo: Gigabyte X570S Aorus Master; RAM: 2x Crucial Ballistix MAX 2x8 GB (BLM2K8G40C18U4B); GPU: GTX 980 Strix; case: Fractal Design Meshify-2; Storage: Samsung 980PRO 1TB NVMe SSD + 2x Samsung 980 1TB NVMe SSD; PSU: Seasonic Focus GX-850; Cooling: Arctic Liquid Freezer II 360.

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Green screen? Already sounds GPU related. Does it crash when you start a game or even if you leave it idling for 15 minutes?

x570 dark hero | 3950x | 6800xt rog hybrid | tridentz 3200 2x16 + 4000 2x16 | 1tb 980 pro, 512gb 970 evo, seagate 1tb wd 5tb | kraken x63 | dark base pro 900 r1 | corsair hx850i

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1 hour ago, funman1255 said:

hey guys! I just got a new computer and its crashing, it will turn on and work for around 15 min. before the screen just goes completely green. I don't know what's wrong. Any suggestions?

I really want to play games, but I cant, because it keeps on crashing.

I really need your help guys.

GPU

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Thanks, i will check my GPU, do you think its updates? or something else?

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31 minutes ago, funman1255 said:

Thanks, i will check my GPU, do you think its updates? or something else?

Easiest thing to do is check your drivers. If you are on newest ones , roll one version back. If you are on older ones , install newest ones . Do all of that using DDU and following it's guidelines.

 

It could be BIOS related, updating BIOS to newest one is always a good idea.

 

Check all cables of GPU and if it is properly seated in PCIe slot.

 

We also need a full system spec , otherwise we have no data to work with.

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12 hours ago, funman1255 said:

hey guys! I just got a new computer and its crashing, it will turn on and work for around 15 min. before the screen just goes completely green. I don't know what's wrong. Any suggestions?

I really want to play games, but I cant, because it keeps on crashing.

I really need your help guys.

If it's a brand new pre-built computer, take it back to the store or initiate warranty/support help. If you built it yourself, we're gonna need a LOT more information, such as the EXACT specs of all parts used, whether the green screen showed an error or not (or better, take a picture of your monitor when this happens), whether the green screen shows up after 15 minutes but only when gaming, and any/all recent hardware/software changes you've made to the machine.

Desktop: KRySTaLoGi-PC Build Log (i7-4790K, RTX2060) Mobile: OnePlus 5T | Bell - Unlimited Calling & Texting + 10GB Data
Laptop: Dell XPS 15 9560 (the real 15" MacBook Pro that Apple didn't make) Tablet: iPad Mini 5 | Lenovo IdeaPad Duet 10.1
Camera: Canon SX280 + Rebel T1i (500D) | Sony HDR-AS50R | Panasonic DMC-TS20D Music: Spotify Premium (CIRCA '08)

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